without learning networks no library of the future!? ir. anneke manche, consultant biblioservice...

Without Without learning networks learning networks

no library no library of the future!?of the future!?

Ir. Anneke Manche, consultant Biblioservice Gelderland

Projectmanager SGB De Werkplaatsanneke.manche@biblioservice.nl

1Moving in, moving up, moving on, regenerating the library profession, Bologna

aug.'09

Moving in, moving up, moving on, regenerating the library profession,

IFLA Bologna aug.2009

Moving in, moving up, and moving on: strategies for regenerating the library & information profession

Getting current staff in motion> new energy & focus > libraryinnovation

Regenerating the libraryprofession AND the library

2Moving in, moving up, moving on, regenerating the library profession, Bologna

aug.'09

ProgrammeProgramme

• Some questions• Report of Dutch project on building a

learning network for knowledge-sharing and innovation: The Workshop

• DVD: The Workshop: Loosening up for change

• Discussion3Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

Question 1Question 1

From what background are you in the audience?

• Are you a manager? Green card please

• Are you a librarian? Red card please

4Moving in, moving up, moving on,

regenerating the library profession, Bologna aug.'09

Question 2Question 2

• Are you from an English speaking country?

• Yes, red• No, green

5Moving in, moving up, moving on,

regenerating the library profession, Bologna aug.'09

Question 3Question 3

• Innovating libraries is difficult because we have a staff that is older and traditionally trained

• yes, red• no, green

6Moving in, moving up, moving on,

regenerating the library profession, Bologna aug.'09

Question 4Question 4

• Library-staff has to have a learning attitude itself, before one can support the learning public

• Yes, green• No, red

7Moving in, moving up, moving on,

regenerating the library profession, Bologna aug.'09

Question 5Question 5

• It is difficult to expect proper professional behaviour, because the profession is in transition

• I agree, red• I don’t agree, green

8Moving in, moving up, moving on, regenerating the library profession, Bologna

aug.'09

Question 6Question 6

• Learning is not just an individual imperative. It requires specific attention and attitude from managers.

• I agree, green• I don’t agree, red

9Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

Dutch situationDutch situation

Innovation neccessary new role of the public library > new profession??

Staff : few mobility, age average 47 years, training fairly traditional

Forming larger libraryorganisations with several branches, a lot of attention for Structure

Internet access at home : 90%

More attention to Digital Library Literacy, literature and reading

See: Update Library work in The Netherlands by VOB (to take with you)

10Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

• A “place/space” where we are building a learning network focused on

knowledge-sharing and – development

• About Professionalism: being able to form/to create one’s profession

• Library-development and innovation: searching and fullfilling a new, modern role for the public library

What is “The Workshop”?What is “The Workshop”?

11Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

The WorkshopThe Workshop

Building a learning network,

focused on sharing and developing

knowledge

Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09 12

The Public Libraries of Gelderland form a network together (SGB), supported by Biblioservice Gelderland, the Provincial Support-Organization for Gelderland

The Provincial Government supports the Network by subsidizing projects like De Werkplaats /The Workshop

22 Libraries, ca. 1000 staff

NetworkNetwork

13Moving in, moving up, moving on, regenerating the library profession,

Bologna aug.'09

• Teaching and Learning• On library-innovation there is not

much to teach but a lot to learn• So Learning it is…• A person is responsible for his/her

own learning• But also the management is

responsible for learning in the organization = system

LearningLearning

14Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

1. worker

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2. team

1. worker

16Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

3. organization

2. team

1. worker

17Moving in, moving up, moving on, regenerating the library profession, Bologna

aug.'09

3. organization

2. team

1. worker

4. Network

18Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

• Don’t fill barrels, but light the fire

• Knowing and not doing, is no knowledgeLearning and not doing, is not learning(Stephen Covey)

Meaningful expressionsMeaningful expressions

19Moving in, moving up, moving on, regenerating the library profession, Bologna

aug.'09

• Management indicates issues to work on, the issues are the actual challenging issues of today’s organization.

• Staff/Workers analyse and deepen the issues

• Together they pinpoint the issues, requiring new learning

• What makes the success? With and by the people instead offor and over the people!

Working on?Working on?

20Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

• Not a strict course but learning, searching, developing while working on theme’s

• Using knowledge and skills from within the network, acquiring them from the outside when needed

• Accompanied by coaches experienced in learning processes

• Successfactors:» Safety» Space for experiment and research» Connection» Unsettling

How?How?

21Moving in, moving up, moving on, regenerating the library profession, Bologna

aug.'09

• The enterprising Frontoffice • Managing the enterprising Frontoffice• Tuning FO and BO > the process customerfocused

• What’s new? About innovation > Learning while innovating

• Library and Local Council• Managing/leading for change

• For various professional education-levels and parts of the organization

ThemesThemes

22Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

• With people, by people is key• Working on your ówn learning questions

gives true learning• External coaches keep the learning

process awake and vital• A network/ a worknet is generated• (New) energy and inspiration emerge

Success so farSuccess so far

23Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

• “Implementing and securing change” appears a matter which needs far more attention in organizations> new strategies on learning are “to learn” (management issue!

• A learning attitude is learning while working, is not something totally different

• Meeting and exchanging is going alright, sharing knowledge at distance is asking for new methods en practices> still to learn

• New learning competences required >

Need for improvementNeed for improvement

24Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

• imperative for a Iibrary-professional in a changing context

Like for instance:• reflecting• feed-back• co-operating • open mind• curiosity• interest in environment and society

Learning competencesLearning competences

25Moving in, moving up, moving on, regenerating the library profession, Bologna

aug.'09

DVD Op losse schroeven

The WorkshopLoosening up for change

About screws…….

9 minutes

26Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09

To concludeTo conclude

• No single library can do it by itself• Learning networks necessary for

innovation• Special task for management• Without learning networks no library

of the future• Learning networks >

regenerate staff & library !!

27Moving in, moving up, moving on, regenerating the library profession, Bologna

aug.'09

DiscussionDiscussion

How to keep the virus of learning

alive in your organization?

28Moving in, moving up, moving on, regenerating the library profession, Bologna aug.'09