why everyone hates hrv7final

Why Everyone Hates HR… …and what you can do about it!

true confessions

“Toby is in HR, which technically means he works for corporate, so he’s really not a part of our family. Also he’s divorced, so he’s really not a part of his family either.”

HR is the corporate function

with the greatest potential.

We find, nurture, and develop talent.

The Organization with the best talent wins.

Let’s fix this…

Introduction Why People Hate HR DRIVE (the How!) Interactive Learning Key Takeaways

All-in-one online marketing platform thathelps small businesses succeed

6

Delivering success with higher opens andclicks – driving more revenue for customers

Affordable solutions starting at $20 per month with larger customers paying hundreds per month

Differentiation through integrated suite, customer education, coaching and support

~ 610,000 small business and non-profit customers

Copyright © 2014 Constant Contact Inc.

Our Why

Align employees with the CTCT mission, vision, purpose and culture

Drive employee engagement and success

Foster a great place to work and to grow

In The Last 3 Years……

More than doubled the size of the company (>1300 ee’s) Employee referrals hired 45% Employee survey participation 93% Employee Engagement index 89% YoY Revenue growth

“dark, bureaucratic force”“blindly enforce rules”“resist creativity”“impede constructive change”“forest of paperwork”

9 years later…

How did we get into this mess?

The History of Human Resources

Pre 1900s 1900-1960 1960-Yesterday Now

DRIVE

ata

eady

nnovator

isionary

asy

Data

Hypothesis Design

Statistical Analysis

Data Reduction

Presentation

Data

HR Dashboard

Copyright © 2012 Constant Contact Inc. 18

Tell a story – what does the data mean?

Guiding Principle (Why) Recommendation (Answer First) Supporting Data &

Context Key Questions Feedback and Q&A

Packaging Your Data

Ready

Ready

Innovator

Think DiffeHRently!

• Employee invite - $0

• TED talk - $0

• Snacks (optional) - $100

• Engagement Impact – Priceless

Visionary

Visionary

Our Why

Align employees with the CTCT mission, vision, purpose and culture

Drive employee engagement and success

Foster a great place to work and to grow

Easy

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One pageNo ratings

…simple

• Data – take the seat at the table – well armed

• Ready – sit at the edge of your seat; pounce!

• Innovator – necessity is the mother of invention

• Visionary – articulate your “WHY” – and why it matters

• Easy – be brave, let go

Key Takeaways

Now it’s your turn!Crowdsourcing a treasure trove of ideas

Hold yourself accountable• Write down 3 ways you can transform the work you do

every day

• Rate your level of activity on these 3 ideas today and your vision for your level 3 months from now (where do you want to move the needle?)

• Share with partner (partner – oppty to coach/add value to commitments)

• If agreeable – exchange contact info with your partner

Make it real – Make it happen• Pull out mobile device

• Set up meeting with yourself (and hopefully your accountability partner) on January 8

• Body of invite – include 3 action items on how you will do your part to DRIVE change in HR – current rating

• Review progress vs. Oct 8 rating

You are the CATalyst that will transform HR Drive

the change!

@marcustgettis

Insert Pic of Sue Here

Let’s Be Social

slachance@constantcontact.commtgettis@constantcontact.com

Linkedin.com/in/marcustgettis www.linkedin.com/in/suelachance1