why devops matters to the cio

Why DevOps Matters To The CIO

Benjamin WoottonCo-Founder, Contino

Justin Vaughan-BrownSenior DevOps Market StrategistCA Technologies

Tuesday, September 23rd, 2014

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Justin Vaughan-Brown

CA Technologies

DevOps Senior Marketing Strategist

justin.vbrown@ca.com

Benjamin Wootton

Contino

Co-Founder

Benjamin.Wootton@contino.co.uk

Your Hosts

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Increasingly fast moving, competitive, technology driven world

Speed, agility and faster time to market becoming increasingly important

Today’s Business Environment

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Increasingly fast moving, competitive, technology driven world

Speed, agility and faster time to market becoming increasingly important

Every company becoming a technology company by stealth

Applications and software are the new battleground

Today’s Business Environment

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Increasingly fast moving, competitive, technology driven world

Speed, agility and faster time to market becoming increasingly important

Every company becoming a technology company by stealth

Applications and software are the new battleground

Huge scope for disruption of business and entire industries:

Today’s Business Environment

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How To Survive & Thrive In The Application EconomyCA, September 2014

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In An Interconnected, Online, Social World, ideas, reputations and news

spread rapidly. Markets are won or lost faster than ever.

Today’s Business Environment

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Today’s Business Environment

In An Interconnected, Online, Social World, ideas, reputations and news

spread rapidly. Markets are won or lost faster than ever.

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Today’s Business Environment

In An Interconnected, Online, Social World, ideas, reputations and news

spread rapidly. Markets are won or lost faster than ever.

10 © 2014 CA. ALL RIGHTS RESERVED.

Today’s Business Environment

In An Interconnected, Online, Social World, ideas, reputations and news

spread rapidly. Markets are won or lost faster than ever.

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Today’s Business Environment

In An Interconnected, Online, Social World, ideas, reputations and news

spread rapidly. Markets are won or lost faster than ever.

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Rates Of Software Releases Are Increasing

“New application projects surge in

2013 and beyond.”

11.6 Seconds

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Application Quality and User Experience are Critical

25% 80-90% $500Mof users will abandon a web application after just 3 seconds of delay

of all consumer applications will be used only once

Cost of trading losses during the Facebook IPO due to “system problems”

Sources: Aberdeen Group, Reaching the Top of Web Performance Mountain, March 2013Digital Trends, Are you a rarity? Only 16 percent of people will try out an app more than twice, March 2013RT.com, NASDAQ longest downtime adds to woes over glitches in electronic trading, Aug 2013

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The Consumerisation Of Enterprise IT

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The Consumerisation Of Enterprise IT

Forrester Research Inc., Software Must Enrich Your Brand, February, 2014:

“The increased use and visibility of software outside of the four walls of the enterprise will

require firms to fundamentally rethink how they develop and manage their digital assets.

This is not your father’s IT with a release every three years.”

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Waterfall approach to software delivery where a more iterative, agile

approach is needed

High priority on robustness and stability but lower priority placed on speed

and agility

Siloed and process driven in approach rather than a focus on the business

goals of software

Delivers a relatively slow pace of change relative to business needs

Many Enterprises Are Unprepared….

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Slow cycle times

Big, heavyweight, risky, releases

Delayed testing cycles and poor quality observed in production

Inefficient working and inflexible manual processes

Bottlenecks and inconsistencies in environments

Reduced capability for innovation

Dissatisfaction by the business & Shadow IT

Lost opportunity and market share

Common Symptoms….

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DevOps is about breaking down the Development & Operations Siloand getting both focused on the business goals of software

What Is DevOps?

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Software Developer

“I want change”“I want to get my features released!”

“I want to use the latest tools!”“I want operations to get out of the way!”

DevOps is about breaking down the Development & Operations Siloand getting both focused on the business goals of software

What Is DevOps?

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Software Developer

“I want change”“I want to get my features released!”

“I want to use the latest tools!”“I want operations to get out of the way!”

Operations Engineer

“I want stability!”“I want consistency!”

“I have to support this”“Those developers are cowboys!”

DevOps is about breaking down the Development & Operations Siloand getting both focused on the business goals of software

What Is DevOps?

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A scientific, Data Driven approach to product development

Using Automation and to manage infrastructure as code

Better Collaboration between Development And Operations

Development and Operations adopting best practice from each other

Key Themes Within DevOps

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PeopleCollaboration – Culture - Organisational Design

Process

Working Practices – Agile – Business Process – Engineering Best Practices

Technology

Automation – Platforms - Development

DevOps Transformation Is About People, Process & Technology

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Increased scale

Established working practices and processes

More complex technology landscape

Regulatory and compliance requirements

Need for control, governance, security

Embedded culture

DevOps In The Enterprise Is Challenging

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Go Faster

Reduce time to market

Deliver earlier and more often

Innovate ahead of competition

Compete With Shadow IT

Shadow IT is a symptom of fundamental dissatisfaction with

Enterprise IT

35% by 2015?

1 – Turn IT Back Into Competitive Advantage

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DevOps solves the ‘Agility/Stability’ paradox

Going fast whilst retaining control, governance, security

Leverage Automation to drive up quality

2 – Retain A Rigorous, Professional Approach To IT

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3 – Adopt A Scientific, Data Driven Approach To Product Development

Reduced Cycle Times Enable:

Easily test ideas in a ‘lean startup’ style

Capture data, incorporate it into ongoing product development

Increase scope for innovation and building products that the market

ultimately wants

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Platforms are increasingly controlled through APIs – e.g. virtualisation, cloud and software defined networking

Adopt an elastic, agile, scalable approach to infrastructure

Provisioning and automated infrastructure allows you to gain competitive advantage through infrastructure and operations

4 – Leverage Best In Class Technology

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CA Release Automation

Continuous Delivery Orchestrating and Accelerating the Software Development Lifecycle

Increase speed/frequency of software releases

Automate workflow across existing tool chains

Automate application release and promotion

INTERNALPRIVATE

INTERNALPUBLIC

SECUREPUBLIC

Test UATDevelop Prod

BlueprintBlueprintBlueprint

CA Cloud Manager

On-demand platforms and environments that end-users need

Governance, visibility, and cost transparency that managers require

Leverage hybrid clouds and enable cloud portability

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For Engineers:

Developer enablement and efficiency

Turns operations into a competitive advantage

Offer a better, more rewarding environment for engineers to work within

For Product:

Enable your product people to deliver what the market wants

For Your Organisation:

Enable your organisation to deliver on business strategy

and innovate towards market success

5 – Enable Your People To Deliver Better Software, Faster

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How DevOps Impacts Your People….

BA Architect Developer Tester Operations Engineer

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How DevOps Impacts Your People….

BA Architect Developer Tester Operations Engineer

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How DevOps Impacts Your People….

BA Architect Developer Tester Operations Engineer

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How DevOps Impacts Your People….

BA Architect Developer Tester Operations Engineer

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How DevOps Impacts Your People….

BA Architect Developer Tester Operations Engineer

T

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Your DevOps Transformation….

Current MaturityAs-Is Processes

Capacity To Work In This WayQuick Wins & Pain Points

Discover

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Your DevOps Transformation….

Current MaturityAs-Is Processes

Capacity To Work In This WayQuick Wins & Pain Points

Discover

Transition PlanArchitecture Blueprint

OrganisationTraining

To-Be Processes

Design

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Your DevOps Transformation….

Current MaturityAs-Is Processes

Capacity To Work In This WayQuick Wins & Pain Points

Discover Deliver

Automation Platforms

Process ChangesCultural Change

Organisational Change

Transition PlanArchitecture Blueprint

OrganisationTraining

To-Be Processes

Design

38 © 2014 CA. ALL RIGHTS RESERVED.

Your DevOps Transformation….

Current MaturityAs-Is Processes

Capacity To Work In This WayQuick Wins & Pain Points

Discover Deliver

Automation Platforms

Process ChangesCultural Change

Organisational Change

Transition PlanArchitecture Blueprint

OrganisationTraining

To-Be Processes

Design

39 © 2014 CA. ALL RIGHTS RESERVED.

Your DevOps Transformation….

Current MaturityAs-Is Processes

Capacity To Work In This WayQuick Wins & Pain Points

Discover Deliver

Automation Platforms

Process ChangesCultural Change

Organisational Change

Transition PlanArchitecture Blueprint

OrganisationTraining

To-Be Processes

Design

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CA DevOps Solutions

Request a demonstration of CA Release Automation or CA Service Virtualisation

Ask to join the DevOps Sim Game.

justin.vbrown@ca.com

Contino Maturity Assessment

200 Point Maturity Assessment Covering People, Process and Technology elements of

DevOps

benjamin.wootton@contino.co.uk

Next Steps….

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There’s always questions!

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DevOps is a key tool for competing in a competitive, technology driven world

DevOps is challenging in the enterprise but it’s a transformation that needs to

be made

It’s about people, process and technology change

To Conclude….

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DevOps is a key tool for competing in a competitive, technology driven world

DevOps is challenging in the enterprise but it’s a transformation that needs to

be made

It’s about people, process and technology change

Every CIO and Senior technology leader should be taking note of the DevOps

movement

It’s about Continuous Improvement – Discover, Design, Deliver!

To Conclude….