what they don't tell you about sugarcrm community edition
Post on 22-Nov-2014
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SugarCRM Community vs Professional
10 things they say you can't do in SugarCRM Community Edition – but you can.
Agenda
1.SugarCRM Community Edition
2.What they don't tell you
3.About SalesAgility
The SugarCRM Community Rocks!
The Community in Numbers
Over 10 million downloads
A community of 30,000 registered developers
Has deeper functionality than many commercial offerings on the market today
The reasons you choose CE
Flexible Development Platform
Great Community Support and Documentation
Open Transparent Business Culture
Exactly the same code base as Pro
It's Open Source – you own the code
It's Open Source – you have complete control over the code, the upgrades, the hosting, the support - forever
What SugarCRM partners don't tell you
What they say
In the Community Edition, you won't find any of the following:
No customisable reports and dashboards
No workflow
No Sales forecasting capabilities
No marketing reports
No contracts or quotes
No Email and social plugins
No project management module
No mobile CRM
No hosting options
No support
The Reality – what Community DOES do
Many of the Community Extensions are superior to the modules in Pro:
Fantastic reporting inc Dashboards
Brilliant workflow
Superb forecasting capabilites
Contracts, quotes, invoices and products
Great plugins for mail and social
The same Project Management modules as Pro
Excellent Mobile capability
Host where you want – how many more options do you need?
Support everywhere
Specifically, what do you get with Pro?
The Reality – what about Pro?
It's not Open Source – it's standard proprietary software
You don't own the code
You don't own modifications
If SugarCRM are acquired – you'll get your data back
Same business model as SalesForce
Costs are escalating
Becoming more focused on the enterprise
Support not highly regarded
What do you get with Community Editon?
Custom Reports
Monitor business performance
Track key metrics across sales, marketing and support
Create advanced charts, scheduled reports, custom reports, dashboards, matrix reports and more.
Enterprise-class reporting tools
Easily share reports
What do you get with Community Editon?
Sales Forecasting
Eliminate "gut feel" guess work and make data-driven business decisions
Generate accurate forecasts based on sales data in Sugar and analyze your pipeline
Monitor how individuals and teams are performing based on opportunities by sales stage.
Enterprise-class reporting tools
What do you get with Community Editon?
Marketing Reports
Measure the effectiveness of marketing campaigns across multiple channels
Compare the budget of a campaign to the resulting actual sales
Create email templates
What do you get with Community Editon?
Quotes and Contracts
Create and manage your contracts and quotes
Manage your Product Catalog so that your sales team can add your organisation’s products to quotes
Convert Quotations to Invoices and Contracts
PDF Templates for professional output
Email Quotes and Invoices as PDF or embdedded
What do you get with Community Editon?
Email and Social Plugins
Integrate your Email with SugarCRM using the Plug-ins for Microsoft Outlook and Thunderbird and Gmail
Manage your Google docs using the Google Docs integrations
What do you get with Community Editon?
Mobile CRM
Increase the productivity of yours Sales reps with real-time access on the go with SugarCRM Mobile access
Access Sugar from your Android or Apple smartphone or any tablet
What do you get with Community Editon?
Tasks and Projects
Create Tasks and assign them to yourself or to other users.
Use SugarCRM Projects Module to create and manage projects and project tasks for your organisation.
What do you get with Community Editon?
Hosting
Choose the deployment option that best suits your needs:
On-site
On-demand
Private clouds
What do you get with Community Editon?
Contact
E-mail – sales@salesagility.com
Phone - +44 (0) 1786 585 499
Website: www.salesagility.com
About SalesAgility
We only do Community Edition
We've only ever done Community Edition
We don't sell proprietary SugarCRM versions
We have seven years experience of SugarCRM
We deal with Enterprises, Governments, NGO's, Small and Medium sized businesses, not-for-profits
We do very, very complex projects
We do straighforward projects
We're focused on service not licences
We have clients across the globe – Asia, Australia, Europe, Africa & USA
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