what it takes to make social successful

Post on 15-Jan-2015

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A review of the technical and cultural issues surrounding a successful deployment and adoption of a social collaboration solution, from a SharePoint and Yammer perspective.

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What It Takes to Make Social SuccessfulCHRISTIAN BUCKLEY

CHIEF EVANGELIST @METALOGIX

Christian BuckleyChief Evangelist & SharePoint MVP

Metalogix

www.buckleyplanet.com

@buckleyplanet

cbuck@metalogix.com

Our Continuing Mission:Improve the use and performance of Enterprise Content topower knowledge sharing and collaboration.

14,000+ customer license shipped

Fastest and Largest growing ISV.

Complete & Best-of-Breed SharePoint Infrastructure Management Suite

We are committed to your Success with SharePoint

Best of Breed Content Infrastructure Management Suite

• Provide single source delivery of complete suite of best-in-class SharePoint technology

• Now offering the industry’s premier SharePoint governance, backup and monitoring.

• Deliver world-class live 24x7 support to our customers

• Over 14,000 customers in 86 countries on 7 continents

• The fastest growing SharePoint-focused Independent Software Vendor (ISV) in the world

Single Source to Deploy, Operate, and Protect SharePoint

How do you use social today?

Ground-Level View ofSharePoint Social

You

So does she

Him too

As she posts…

Everyone following her gets notified

Write

Read

The micro-feed enables users to

Participate in conversations by posting comments and replies

Post pictures and links

Use tags (starting with the # symbol) to define keywords that users can follow and search for

Use mentions (starting with the @ symbol) to tag users in posts and replies

Indicate agreement with comments and replies by clicking Like.

Follow people, documents, sites, and tags to customize their feed

Office 365 has all these capabilities too, btw.

Image borrowed from the SharePoint 911 team at Rackspace

Image borrowed from the ShareThePoint.com site

My Day in Social

demo

Its about People, Process and Technology

It’s about solving a business problem – but with an understanding of your cultural needs

Social is more than just technology

How people are using social:

• Innovation

• Find an Expert

• Sharing

• Discussions

• Knowledgebase

• Ad hoc collaboration

• Rich media sharing

• Anywhere access

Roadmap to Success

Successful social deployments take more than just the latest software or service Technology

Cultural fit

Training

Nurturing

Business alignment

Power users

Executive buy in

What can I do to make social successful

in my organization?

Make sure you have executive participation

Align with business activities

Determine (and enforce) the right home for content and conversations

Invite people to participate, continually

Make it part of the corporate culture

Provide the metrics

Help develop, and surround yourself with, power users

The SharePoint and Yammer Roadmap

Yammer + SharePoint Roadmap

Today

Option to replace SharePoint Newsfeed with Yammer

Yammer app for SharePoint

SharePoint 2013 on-premises guidance

Tomorrow

New User Experience

Document conversations

Office 365 Single sign-on

Future

External Communication

Email integration

Enhanced messaging

Conversations are stored in a Content Database in Micro-feed-type lists, and the rest, such as tags, etc., are in a User Profile Social Database

Extending via APIs

• Client-side

o CSMO: Managed C#, Silverlight

o Mobility API: Windows Phone

o JavaScript Object model (JSOM)

o REST / Odata

• Server-side

o Server Object Model

Thank you!

www.buckleyplanet.com

@buckleyplanet

cbuck@metalogix.com

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