werc warehouse employee survey

WERC 36th Annual ConferenceWarehouse Employee Opinion

Survey Results - 2012

Brian Devine

Division Vice President

ProLogistix

Agenda

• Review Survey Details and Results

• Recommendations to attract and retain the best logistics workforce in your market

• Questions and Answers

Rank What’s Important

From the list below, rank the 2 most important

items to YOU. (1 = MOST important)

- Benefits - Advancement Opportunities

- Enjoy the work - Job Security

- Recognition - Shift Assignment

- Pay - Good Supervisor

- Paid Time Off

ProLogistix

Warehouse Employee

Opinion Survey2012 Results

Geistware Business Services

Survey Details

• Survey Participants

– Our clients’ full time hourly staff

– ProLogistix employees assigned to client sites

– Experienced logistics applicants

• 2317 participants

• First year partnering with WERC members

• Almost all geographic regions

Geistware Business Services

Survey Participant Overview

The employee base is mature in both age and experience

AgeLogistics Experience

2011 Employee Job SatisfactionSHRM Results

1. Job Security

2. Opportunity to use skills & abilities

3. Organization’s financial stability

4. Relationship with immediate supervisor

5. Compensation / Pay

6. Communication between employees & senior management

7. Benefits

Very important aspects of employee job satisfaction

What’s most important to you when you are looking for a job?

Why did you leave your last job?

What is an acceptable number of days to “call-off” each year?

What was the reason for your last absence from work?

What shift are you willing to work?

What shift structure do you prefer?

What do you prefer in terms of Paid Time Off?

What is your preference in regards to how pay increases are earned?

What is your opinion of Labor Unions?

45% Favorable

What do you think is the primary reason people join a labor union

Count Percent

A union can provide better job security for members 675 39%

Working under a contract is more fair 258 15%

Better benefits 240 14%

A union will be their advocate 225 13%

Promise of more pay 165 10%

Union may make workplace safer 122 7%

Union may decrease workload 44 3%

Hourly Pay Rate Compared To CPI

1986 CPI = 100

2005 2012 Change

CPI 195 230 18%

Wages 10.32 10.42$ 1%

As the cost of raw materials (labor rates) increase, companies have

a choice:

1. Increase prices (wages)

2. Reduce quality

Most companies have chosen #2

Artificially inflate the headcount Quantity

to account for deficiency in Quality

Labor Economics 101

Logistics Professionals’ Wages

DC Velocity – April 2013

Salary Survey

By Peter Bradley

Salary By Position

2012 2013 Change

Supervisor $59,499 $64,744 8.8%

Manager $86,934 $93,266 7.3%

Pay Rate Schedule – Forklift Operator

Basic Sit Down Forklift 10.25$ (1 yr. exp., drug & criminal check)

Reach Truck 0.50$

Cherry Picker 0.50$

Clamp Attachment 0.50$

Heavy Lifting Involved 0.50$

3rd Shift 0.75$

Short-term Assignment (<30 days) 0.50$

Air Conditioned Facility (0.30)$

Steady Schedule (~40 Hrs/Wk) (0.50)$

Public Transportation Access (0.50)$

Competitive Pay Rate 12.20$

Recommendations

Conduct a pay rate analysis

in your market

1) Understand the difference between:

• Pay rate sufficient to get someone to accept the position

• Pay rate sufficient to attract and retain great employees

2) Consider the important variables of the position

(Skills, Shift, Stability of Schedule, etc.)

Recommendations

Develop a workforce

strategy for hourly

associates

1) What positions are Most Critical?

2) How can we attract and retain the best logistics workforce?

3) How will we attract short term employees for peak periods?

4) What reputation does your company have in the market?

Recommendations

Survey your employees!

Are your employees working for your company or are they working for

$10.50 per hour?

Questions

And

Answers