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Welcome to the Webinar

Event will promptly commence at 8:30 AM PST / 11:30 AM EST

To submit questions to the panel during the webinar – select @Host

AgendaTime - 29-minutes

Disabled Veteran Business Alliance Introduction  

Overview from the California Department of Insurance on AB 53

Case Study from LTGC and their Experience Working with a DVBE

Seven 30-second overviews of participating DVBEs

FAQs

Live Q&A (as time permits)

Reveal your new go-to resource for all things DVBEs for Insurers

Speaker:

Rich DrydenExecutive Director Disabled Veteran Business Alliance

Disabled Veteran Owned Business= Great Value

Speaker:

Rich DrydenExecutive Director Disabled Veteran Business Alliance

Insurer Supplier Diversity:

California Department of Insurance

History

2011 Voluntary Survey

Appointment of Insurance Diversity Task Force

Assembly Bill 53

Speaker:

Melanie RamilChief, External Affairs

California Dept. of Insurance

AB 53

What does it do?

The First Year – 2013

Looking ahead

Speaker:

Melanie RamilChief, External Affairs

California Dept. of Insurance

2013 AB 53 Results…

Procurement of: Disabled Veteran Business Enterprises

(DVBEs)Contracts in 2012

California

10 Contracts

$1 Million

Speaker:

Melanie RamilChief, External Affairs

California Dept. of Insurance

Non-California

33 Contracts

$9 Million

Procurement by: Types of Certification

(# of Contracts)

Speaker:

Melanie RamilChief, External Affairs

California Dept. of Insurance

28%

27%

1%5%

39%

California

MBEWBEDVBEMultipleOther

22%

36%

1%

17%

24%

Non-California

MBEWBEDVBEMultipleOther

Procurement by: Types of Goods and Services

Goods & Services with the most diverse contracts and spend in 2012…

Speaker:

Melanie RamilChief, External Affairs

California Dept. of Insurance

Claims Services

Professional Services

Information Technology

Goods & Services with the Most Diverse Contracts and Spend in

2012…

Speaker:

Melanie RamilChief, External Affairs

California Dept. of Insurance CALIFORNIA # OF CONTRACTS

DIVERSE SPEND ($M)

% TOTAL DIVERSE SPEND

CLAIMS SERVICES 594 $548 58%

INFORMATION TECHNOLOGY

149 $132 14%

PROFESSIONAL SERVICES

159 $62 6.6%

Procurement by: Types of Goods and Services

Goods & Services with the least diverse contracts and spend in 2012…

Speaker:

Melanie RamilChief, External Affairs

California Dept. of Insurance

Telecom

Office Supplies

Travel & Entertainment

Financial & Investment Services

For more information on theCDI Insurance Diversity Initiative…

Visit: www.insurance.ca.gov/diversity

Email: diversity@insurance.ca.gov

Speaker:

Melanie RamilChief, External Affairs

California Dept. of Insurance

Case Study: Utilizing a DVBE

LTCG

Application Processing and Underwriting

Ap

Policy Administration

Claims and Care Management

Speaker:

Tambree BoromOperations Manager

LTCG

More Than 1.4-Million LTC Policies Under Management

Contract would now require 3% DVBE participation per State of California mandates

Speaker:

Tambree BoromOperations Manager

LTCG

Found Patriot RN

via the

Disabled Veteran

Business Alliance

Key words: “claims processing and validation” helped the Alliance find vetted matches in their database

Our Requirementsfor a DVBE Subcontractor

Partnership

Flexibility to co-locate Patriot RN claims processing staff at one of our processing hubs

Willingness to be invested in our business/operations

Onsite business review meetings

Build / maintain employee team moral

Ability to quickly implement

Speaker:

Tambree BoromOperations Manager

LTCG

Ken Mulvey, RNPresident Patriot RN

Highlights of the Partnership:

Our DVBE partner has excelled at understanding our labor market and identifying quality resources as needed

They have brought on "A player talent" who we have actually hired at LTCG into trainer, supervisor and team lead roles

Our teams work very well together which has created a high performing organization

Speaker:

Tambree BoromOperations Manager

LTCG

Disabled Veteran Owned Business= Great Value

California State DVBE Program

California state agencies contract or subcontract for

over $250 million annually with DVBEs

Speaker:

Rich DrydenExecutive Director Disabled Veteran Business Alliance 25+ Years

20+ yearsDisabled VeteranBusiness Alliance

Speaker:

Rich DrydenExecutive Director Disabled Veteran Business Alliance

Meet the DVBEs:

PART 1 of 2

• California based, Talent Acquisition Staffing Supplier

• Strong Leadership team, experienced working with MSP’s

• Competitive pricing and cost structure

Scope: Nationwide www.TheSeversonGroup.com Contact: Robert SeversonCertifications: SDVOB, DVBE,MBE (760) 550-9976 Email: robert@theseversongroup.com

MJ King Insurance ServicesFounded 1988

General Liability

Workers Compensation

Surety Bonding

Commercial Auto & Pollution Liability

Same Day Certificate of

Insurance

Scope: AZ, CA, NV, OR & UT www.mjKing.net Contact: Kip King Certifications: DVBE & SDVOSB (877) 629-6717 Email: mjking@mjking.net

• Project Specific Staffing

• Temporary and Long Term

• Payrolling Services

Scope: National www.347group.com Contact: Douglas PautschCertifications: DVBE/SDVOSB (916) 244.7680 Email: doug.pautsch@347group.com

Meet the DVBEs:

PART 2 of 2

• Compliance Management and Administration

• Litigation Support – Discovery Phase/ Damages Phase

• Technical Editing

Scope: National www.PragmaticSolutions.us Contact: Matthew P Gustat III, FDPHM

Certifications: DVBE and SDVOSB (831) 402-3417 Email: mgustat@pragmaticsolutions.us

Group health plan coverage to small, medium and large businesses, including:

• HMO’s • PPO’s • POS

Pierce and AssociatesExcellence, Service, and Integrity

Scope: CA Contact: Roger A. Pierce

Certifications: DVBE and SDVOSB (831) 402-3417 Email: rapierce90631@yahoo.com

• Financial and Clinical Claims Validation

• Staff Augmentation Co-Located in Your Facilities

• “A-Player” Recruitment and Cultivation

Scope: National www.PatriotRN.com Contact: Ken MulveyCertifications: DVBE (714) 916-5656 Email: ken@patriotrn.com

• Digital Imaging• Secure, Confidential Document Shredding

and e-Waste Destruction Solution

• Recycling

• Locations in California and Nevada

Scope: National www.StaySafeSolutions.com Contact: Greg ZackneyCertifications: DVBE and SDVOSB (361) 533-1853 Email: greg@staysafesolutions.com

Live Q&A

www.DVBEsForInsurers.com

www.DVBEsForInsurers.com

www.DVBEsForInsurers.com

www.DVBEsForInsurers.com

www.DVBEsForInsurers.com

FAQ

The California Department of General Services maintains the official database of all qualified DVBEs. It provides company name, address, ownership, and certification status, and is searchable not only by key words, UNSPSC and NAICS codes. Access to this database is through the database contractor, BidSync, at http://www.bidsync.com/DPXBisCASB.

Where can I find a list of qualified DVBEs?

FAQ

A deep and extensive network of support organizations has been developed over the last 25 years since the passage of the DVBE program law. Both the Department of Veterans Affairs (CalVet) and the Department of General Services have professional staff that work with all stakeholders. CalVet also hosts a DVBE Advisory Board which meets quarterly to review program matters and recommend improvements. The Disabled Veterans Business Alliance has a professional staff that works with both government and private sector organizations to help qualify and match DVBEs with potential contracting opportunities. Additionally, taxpayer-funded groups like the Small Business Development Centers and the Procurement Technical Assistance Centers help DVBEs grow their businesses and prepare for the challenging world of government and corporate contracting.

What resources are there to help us find DVBEs for contracting or subcontracting opportunities?

FAQ

The Disabled Veterans Business Alliance works with both government agencies and prime contractors to identify and connect DVBEs with specific contracting opportunities. In addition, various organizations including the Alliance sponsor and/or participate in business matchmaking events.

How can we vet DVBE firms for particular purposes?

FAQ

The Insurance Diversity Initiative was established by Insurance Commissioner Dave Jones in an effort to focus on diversity issues within California's $123 billion insurance industry.

What is the Insurance Diversity Initiative?

FAQ

To California's minority, women, and disabled-veteran owned businesses (MWDVBEs or "diverse businesses"), this Initiative represents an open door to a once seemingly impenetrable market and thus increased business opportunities.

The Department’s biennial Insurer Supplier Diversity Survey will now provide vital information to diverse businesses on where and how to search for new opportunities within the insurance industry.

How does the initiative help diverse businesses?

FAQ

Yes! The reports of the 2013 Survey are now posted and available online (www.insurance.ca.gov/diversity). The reports and the “Resource Documents” created give diverse businesses the opportunity to 1) find insurance companies who are dedicated to supplier diversity; 2) find out what kinds of programs and opportunities exist at a company; and 3) who to contact at the company if interested in a contract.

As a diverse business, does the Survey provide helpful information to me?

FAQ

We do not maintain a database of diverse suppliers. However, we want to give insurers the opportunity to meet California’s diverse businesses! This is why we hold an Annual Diversity Summit. At the 2014 Summit, we are planning to include a matchmaking session.

What resources are available within the Department of Insurance as an insurer?