welcome to edrink a powerful tool to enhance the bar experience group 8 chau le dustin preisler ali...
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Welcome to eDrink
a powerful tool to enhance the bar experience
Group 8
Chau Le
Dustin Preisler
Ali Memarsadeghi
Luan Nguyen
Presentation Overview
Problem and Solution Representative Tasks Design Evolution Demonstration UI Description Future Possibilities
– Wants: spend time socializing with friends have a few drinks
– Doesn’t Want: stress of moving through the crowd wasted time waiting in the line wasted time getting the bartenders attention
Ordering drinks from bartenders in a crowded bar is both time consuming and stressful
The Problems For The Patron:
– Wants: serve drinks efficiently maximize profits increase customer satisfaction
– Doesn’t Want: clustering of patrons in bar line inefficient use of bartenders time taking orders
Crowded bars serve drinks less efficiently to their Patrons
The Problems For The Bar:
Our Solution: eDrink
• Touch screen kiosk based application• BarCard swiping allows you to track order throughout bar• Order queue place holder, allows you to order while in line
Kiosk based automated ordering system
Our Solution: eDrink
For Patron:– eliminates lines– eliminates order urgency– eliminates wait– allows more time for
socializing– provides better order
control
For Bar:– increases order capacity– easy menu modification– gets rid of need for order
taking– allows bartender to focus
on making drinks
Bridges the gap between the Patron’s needs and theBar’s desires
Medium Task:Cancel An Item
Hard Task:Order A Custom Drink
Easy Task:Order A Beer
Representative Tasks
most basic task expect of system
first steps in using program
order screen functionality
requires specific cancel choice
most advanced task
requires choosing specific options
Design Evolution: Lo-Fi
User Needs Not Met– wait line vs wait time
confusing to users– not easy enough to cancel
a single item– required to stay at table
Changes Implemented– decided on wait line #– implemented a cancel
button for each item– discussed possible ways
to allow for mobility
Lo-Fi Prototype Hi-Fi Prototype
Design Evolution: Hi-Fi
User Needs Not Met– confusing wording for
paging through menu
Changes Implemented– used arrows to page
Hi-Fi Prototype Final Implementation
Design Evolution : Hi-Fi
User Needs Not Met– too easy to cancel entire
order
Changes Implemented– created a confirmation
popup for cancel too
Hi-Fi Prototype Final Implementation
Design Evolution : Hi-Fi
User Needs Not Met– NO HELP!!!!
Changes Implemented– added help button on
every screen
Hi-Fi Prototype Final Implementation
Help?
Design Evolution : Hi-Fi
User Needs Not Met– still required to stay at table– can’t divide the check on an
order
Changes Implemented– for mobility and check division use
BarCard card swiped to place, check, or cancel
order at any kiosk in the establishment
Hi-Fi Prototype Final Implementation
Final Implementation What Does It Do?
eDrink allows you to place orders from anywhere in the bar
eDrink allows you to check your order status eDrink allows you to modify or cancel your
order at anytime before it is physically served
Final Implementation How Does It Work?
eDrink uses touch screen kiosks like the clio placed throughout the bar to allow Patrons to place orders on a central order queue
eDrink’s hardware back end would consist of a server with an order database and a few screen terminals behind the bar
eDrink is written in Java and is therefore usable on many platforms
Final Implementation What Is Missing?
eDrink’s hardware back end is unimplemented eDrink’s swipe feature is Wizard of OZ’ed
Future Possibilies
eDrink’s could gather statistics for bar’s about what is being ordered daily
eDrink’s swipe feature could include some form of ID checking and billing
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