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WELCOME
Clinical Professionalism
Making it a triple threat between YOU, YOUR INSTRUCTOR, and YOUR PATIENT
By Leah Spittle RDH, BS
What is a Dental Hygienist to patients?
A “teeth cleaner”?
A Dental Assistant?
A “Dental Nurse”?
Someone who yells at me to floss every 6 months?
What is a Clinical Dental Hygiene Professional?
YOU!
80%/20% Rule
Licensed Dental Professional Specializing in Preventative oral health Education of patients Provide dental hygiene
diagnosis
Definition according to ADHA
The dental hygienist employs critical decision-making skills to reach conclusions about the patient’s needs related to oral health and disease that fall within the dental hygiene scope of practice. The hygienist then develops the dental hygiene treatment plan which is incorporated into the comprehensive treatment plan developed by the dentist and/or other health care providers. The development of a dental hygiene diagnosis requires the use of skills to identify the source of the patient’s problem.
What is clinical professionalism?
It’s not just the job you DO…it’s how you DO the job!
It is shown through thoughts, appearance, and actions
It’s the display of how a Dental Hygienist conducts themselves in a professional situation Educational institution
Pre clinic and clinic Public health venue Dental office It is essential to patient
care
Clinical Professionalism: Three parts making you a
“triple threat”Part 1YOU
Clinical Professionalism and YOU
Appearance Maintain proper personal hygiene
Bathe/shower daily Deodorant is worn Hair brushed and styled
appropriately NO heavy perfume or lotions Nails: clean, cut, polish not
chipped Teeth brushed and breath
fresh Make-up: not required but if
worn no excessive or dramatic looks
Look awake and alert Scrubs: pressed, free of pet
hair, lint etc. Shoes clean and tied Socks matching and worn
above ankle bone
Clinical Professionalism andYOU
NEVER use negative self-talk
Practice showing self respect in clinic and other parts of life Never say these to yourself,
your instructor, or your patient “I can’t!” “This sucks” “I will never get this” “I’ll never pass” “I’m going to fail” “I’ll never be like so-n-
so….” “This is stupid” “This is HOPELESS”
Be Positive!
Clinical Professionalism and YOU
Never be afraid to ask for help
If you do not understand something- address it again!
Clinical Professionalism: Three parts making you a
“triple threat”Part 2
YOUR INSTRUCTOR
Clinical Professionalism and
YOUR INSTRUCTOR BE RESPECTFUL!
They want you to succeed! Never question their method of
instruction Never question their reason
for passing or failing you in front of a patient
If you have a problem address it after clinic
Avoid loud, boisterous talk in clinic
Saying these things are not appropriate and are childish “But that is not what
another instructor told me”
“Well so-n-so passed me last time!”
Never tell an instructor NO!
Clinical Professionalism: Three parts making you a
“triple threat”Part 3
YOUR PATIENT
Clinical Professionalism and
YOUR PATIENT Speak clearly
Loud enough for your patient to hear you, but not so loud the whole clinic can
Annunciate your words Consider the elderly or
the hearing impairedRemove maskDo not sit with arms
crossed
Clinical Professionalism and
YOUR PATIENT Listen to them
Patients want to be heard Do not rush them when
they answer your questions
Clinical Professionalism and
YOUR PATIENT Use and maintain eye
contact Never turn your back to
them when asking questions
Confidently look them in the eye when talking with them
Use affirming head nods letting them know you understand
Clinical Professionalism and
YOUR PATIENT Be confident in your
skills/treatment with your patient Certain words/phrases can
make the patient anxious or uncomfortable
Do NOT say: “Oops” “I’m sorry”-over and over
again “Am I hurting you”-over
and over again “YOU’RE BLEEDING!” “I see blood” “This looks bad” “This looks gross” “That doesn’t look normal!”
Clinical Professionalism and
YOUR PATIENT Be respectful and polite
Greet them with a smile and “Hello”
Use proper, courteous terms“Yes ma’am”….”Yes
Sir”PleaseThank youExcuse me
Use “Permission Statements”
Clinical Professionalism and
YOUR PATIENT NEVER use slang terms,
inappropriate language, or swear words Never say:
Any swear word AT ALL!
“Crap”“This sucks”“Whatever”“Oh my…” (OMG)
To Review
Reviewing what we have learned
Being a dental hygienist is not just about cleaning someone’s teeth.
It is about showcasing clinical professionalism and individual respect for yourself, your instructor, and your patient.
Clinical professionalism and individual respect is shown through words, thoughts, actions, and appearance.
Practice Clinical ProfessionalismNOW!
Before you know it you will have your first patient in YOUR CHAIR!
As instructors we want you to have fun and succeed!
Clinical Professionalism begins with YOU!
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