webinar: introducing the brandwatch academy

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© 2014 Brandwatch.com

Webinar/Introducing the Brandwatch Academy

Product Marketing Manager

Jasmine JaumeTechnical Trainer

Kelly Autenrieth

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© 2014 Brandwatch.com

Coming Up

• The Brandwatch Academy

• Training Tuesdays

• The new Help Center – demo

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Don’t be shy/We’d love your participation

• Ask questions in the session chat

• Tweet about out discussion

@brandwatch

#brandwatchtips

A download and recording of the webinar will be made available after the event

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Help Center

The Brandwatch Academy

How tosTraining

Tuesdays

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The Help Center

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How tos

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Training Tuesdays

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+ our friendly support team

Monday to Friday

8.30am - 01:00am (GMT)

3.30am – 8:00pm (EST)

IMAGE OF SUPPORT TEAM

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© 2014 Brandwatch.com© 2014 Brandwatch.com

Training Tuesdays

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Training Tuesdays

Be Empowered!

• Free, live online trainings for customers

• Multiple languages & timezones, every Tuesday

• An opportunity to ask questions

• Covering fundamental skills and the most powerful features of Brandwatch

– Launching October 14, 2014

– Rotating Introductory & Advanced webinars

– Recording available to listen again

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Training Tuesdays/ What’s covered

Introductory Training

• How we gather data & simple Query writing

• Navigating a default Dashboard

• Author identification & influencers

• Discover trends in conversation

Advanced Training

• Explore advanced Query writing & Query Groups

• How to create & filter by Categories, Tags & Rules

• Use Charts for more in-depth analysis

• Creating Alerts for constant monitoringRecommended for new users or as a “refresher”

courseRecommended for more advanced users

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Every Tuesday

DACH

11-12am

Trainer Gonzalo

Language German

EMEA

Trainer Helen

Language English

NORTH AMERICA LATIN AMERICA

CEST

Trainer Kelly

Language English

2-3pmGMT

2-3pmEST

4-5pmCET

Trainer Gonzalo

Language Spanish

brandwatch.com/training-tuesdays

Open to all Brandwatch customers

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The Help Center- Demo

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Q & A

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Where to find things

The Help Center incl. how tos

brandwatch.com/support

Find out more

brandwatch.com/academy

Contact support

Via the Help Center (‘Contact Support’ at the top!)

Or give us a call:

1 6464 536 686 /

+44 1273 358 620

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Now You Know

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Find out more:brandwatch.com/academy

contact@brandwatch.com

facebook.com/brandwatch

@brandwatch

plus.google.com/+brandwatch1