webinar informal social learning 30 marzo 2011

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Documentación empleada en el Webinar sobre aprendizaje social celebrado junto a nuestros "partners" de Saba Software y su vicepresidente Jim Lundy

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© 2011 Saba Software, Inc. All rights reserved.

Webinar: Informal Social Learning

@JimLundy

Metodologías, técnicas y herramientas para la Gestión Social del aprendizaje de las personas.

30 de marzo de 16:00 a 17:00 h

El 70% del conocimiento se obtiene de modo informal.

@juanliedo @josuinchaurraga

@ibermaticahcm

© 2011 Saba Software, Inc. All rights reserved.

Jim Lundy

VP GM

Collaboration Business Unit

jlundy@saba.com

Saba Collaboration Hour

Social Learning

© 2011 Saba Software, Inc. All rights reserved.

Saba Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for informational purposes only and is not to be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described in this communication remains at the sole discretion of Saba and may change at any time, with or without notice.

3| Saba Confidential

© 2011 Saba Software, Inc. All rights reserved.

Changing the way we SocializePast 30 years 2010

| © 2010 Saba Software, Inc. All rights reserved.

© 2011 Saba Software, Inc. All rights reserved.5

Agenda

Learning trends you can't ignore.

Technology and architecture shifts that impact what you do.

How to plan and succeed with a socially enabled learning practice.

© 2011 Saba Software, Inc. All rights reserved.

The Shift to Social

6 * Pew, Feb 2010 Poll

73% of Adults have a Facebook Profile*

© 2011 Saba Software, Inc. All rights reserved.

Going Beyond Powerpoint Content

Simulations Virtual Environments

Social Games

© 2011 Saba Software, Inc. All rights reserved.8

Video as a Learning Mode of ChoiceHow To Do Something

Video Learning

http://youtu.be/p6l8-1kHUsA

© 2011 Saba Software, Inc. All rights reserved.

Crowdsourcing Learning

Your FriendsLearning

TopicVendor orTechnolog

Learning Channel

© 2011 Saba Software, Inc. All rights reserved.10

Agenda

Learning trends you can't ignore.

Technology and architecture shifts that impact what you do.

How to plan and succeed with a socially enabled learning practice.

© 2011 Saba Software, Inc. All rights reserved.

The New Race

Application Stack Wars Workplace App. Wars

Collaboration

Content PortalsNext GenerationCorporate Desktop

ERP/HRMS

11| Saba Confidential

Saba supports the Next Generation Desktop with 4th Generation Collaboration

© 2011 Saba Software, Inc. All rights reserved.

Your Next Learning Device

© 2011 Saba Software, Inc. All rights reserved.

Capture the Learning

FormalLearning

Social Learning Organization

Team

Individual

Learning Nugget

Learning Nugget

© 2011 Saba Software, Inc. All rights reserved.

The Profile as a Strategic Asset

Full Profile

Profile Summary

14| Saba Confidential

Certified Profiles are the Foundationof a People focused Strategy

© 2011 Saba Software, Inc. All rights reserved.15

Understand how Learning is occurring

Social Network Analysis is the new Analytics

Use Social Network Analysis toUnderstand- How groups interact- Progress of New Hires- Why some teams outperform others

© 2011 Saba Software, Inc. All rights reserved.16

Agenda

Learning trends you can't ignore.

Technology and architecture shifts that impact what you do.

How to plan and succeed with a socially enabled learning practice.

© 2011 Saba Software, Inc. All rights reserved.17

Leverage Video Now – Don’t wait to make a Move

Easy Capture Easy Publishing

Learning using Video has never been easier

© 2011 Saba Software, Inc. All rights reserved.

Expertise Location Unleash tacit knowledge

The Top Five Use Case Scenarios for Social Software

18| Saba Confidential

Content Rating Access to better content

Use Case Key Benefit

Social Learning Best Practices, How Tos

Idea Jams & Contests Faster Innovation

Communities of Practice Building Knowledgebases

© 2011 Saba Software, Inc. All rights reserved.

Expertise Location

Finding Experts is not Easy

Most systems do not contain certified information

19| Saba Confidential

Expertise Location is a Key Enabler to accelerating productivity

© 2011 Saba Software, Inc. All rights reserved.

Finding the Right Content

20| Saba Confidential

Content Ratings is one of the best kept secrets of Enterprise Social Software

ListsLinks

Files

© 2011 Saba Software, Inc. All rights reserved.

Social Learning: Enabled via a Social Networking Platform

Certified Profile

Communication

Search / Ratings

Content

Ideas / Issues

Discussions

Social Analytics

Generations of Collaboration*4. Aggregation3. Social2. Real-time1. Email

* Source: Gartner Inc.

© 2011 Saba Software, Inc. All rights reserved.

Everyone on the Same Team

Line of Business CIO Human Resources Learning Officer

ALIGNMENT

© 2011 Saba Software, Inc. All rights reserved.23

Summary

Learning is changing

Experiment with the way you deliver learning content

Communities connect people with knowledge– Tie Learning into it (don’t keep formal learning separate)

© 2011 Saba Software, Inc. All rights reserved.Power Up Your People

Jim Lundyjlundy@Saba.com@JimLundy (via Twitter)

Thank You

Connect With Us

© 2011 Saba Software, Inc. All rights reserved.

Informal learning

Cómo social business ayuda a generar aprendizaje

Marzo 2010

@ibermaticahcm

© 2011 Saba Software, Inc. All rights reserved.

Objetivos de la presentación

Esta presentación pretende proporcionar:

una aproximación al concepto de informal learning

un enfoque de la relación entre aprendizaje informal, gestión del conocimiento y social media

© 2011 Saba Software, Inc. All rights reserved.

Josu Intxaurraga -> @josuinchaurraga

Gerente Área HCM & social biz de Ibermática

PMP

Quiénes somos

Juan Liedo -> @juanliedo

Gerente Área HCM & social biz de Ibermática

Profesor Universidad (EUCCB)

© 2011 Saba Software, Inc. All rights reserved.

Índice

1. ¿Aprendizaje informal?

2. Aprendizaje informal en las organizaciones

3. La gestión del conocimiento en Enterprise 2.0

4. Aprendizaje informal con social business

5. Razones para usar social business en aprendizaje

«Sabemos que la fuente de riqueza es algo específicamente humano: el conocimiento. Aplicado a las tareas que ya hacemos, puede aumentar la productividad. Aplicado a las tareas nuevas y diferentes, provoca innovación…”

Peter DruckerManagement challenges of the XXIst Century-1999

© 2011 Saba Software, Inc. All rights reserved.

University of Bologna

1. ¿Aprendizaje informal?

© 2011 Saba Software, Inc. All rights reserved.

1. ¿Aprendizaje informal?

Es necesario dinamizar la actividad de aprendizaje y dotarla de elementos motivadores

© 2010 Saba Software, Inc. All rights reserved

¿Cómo aprendes tú?

1. ¿Aprendizaje informal?

© 2010 Saba Software, Inc. All rights reserved

APRENDIZAJE FORMAL

APRENDIZAJE INFORMAL

o Estructurado

o Rol del profesor

o Dirigido

o Autodirigido

o Activo

o Basado en relaciones

PUSH PULL

1. ¿Aprendizaje informal?

© 2010 Saba Software, Inc. All rights reserved

Fuente: Jay Gross, 2006.

1. ¿Aprendizaje informal?

© 2010 Saba Software, Inc. All rights reserved

1. ¿Aprendizaje informal?

Estamos aprendiendo

© 2010 Saba Software, Inc. All rights reserved

1. ¿Aprendizaje informal?

Networking

© 2011 Saba Software, Inc. All rights reserved.

2. Aprendizaje informal en las organizaciones

“Las empresas reconocen que las herramientas 2.0 son el futuro de la formación, pero sólo el 15% las usan”

Estudio Adecco Training, vía Educaweb (nov 2010)

© 2010 Saba Software, Inc. All rights reserved

¿Cómo formalizar lo informal?

2. Aprendizaje informal en las organizaciones

© 2010 Saba Software, Inc. All rights reserved

ARTICULAR CONOCIMIENTO TÁCITOESTANDARIZAR

CONOCIMIENTO EXPLÍCITO

INTERIORIZAR CONOCIMIENTO EXPLÍCITO

1

2

3

4COMPARTIR CONOCIMIENTO TÁCITO = APRENDIZAJE INFORMALBLOG

MICROBLOGTAGGINGSOCIAL BOOKMARKS

WIKIS, FAQS, ANSWERSCOMUNIDADES PRÁC.

PODCASTING, RSS,FORUMS, WEBCASTREAL TIME WEBPERSONAL PROFILE

3. La gestión del conocimiento en Enterprise 2.0Espiral del conocimiento

© 2011 Saba Software, Inc. All rights reserved.

Redes externas

CompetenciasDesempeño

Mi perfil,agenda

Formación eLearning

(interna/externa)

Gruposde trabajo,conexiones

Mis Conexiones

Monitorización

Recursos didácticosInternos/externos

Formación eLearning

Conversaciones, relaciones, ideas

Wikis, foros, blogs

Acceso informaciónformación presencial

Informal learning(Centro de

conocimiento)

Webconference

HCM 2.0

4. Aprendizaje informal con social business

© 2010 Saba Software, Inc. All rights reserved

Los empleados aprenden si se relacionan

Motivación, fluidez, productividad

1

2

5. Razones para usar social business en aprendizajeLas oportunidades para ser más competitivos

© 2010 Saba Software, Inc. All rights reserved

Eficiencia en la gestión del conocimiento

Monitorización y control3

4

5. Razones para usar social business en aprendizajeLas oportunidades para ser más competitivos

© 2010 Saba Software, Inc. All rights reserved

@Ibermaticahcm

hcm@Ibermatica.com

www.hcmibermatica.com

También en Facebook y Slideshare

Datos de contacto adicionales:Juan LiedoTlfn. 91 38 49 100Email: j.liedo@ibermatica.com

Gracias por su atención

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