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26 May 2010
Marketing. Changed Forever.Social Marketing in a Multi Channel WorldPaul Cross, Executive ChairmanEservices
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
• Eservices + Responsys =• Marketing. Well Executed.
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
• Marketing.• Changed Forever.
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
TV / Radio / Print / Direct Mail
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
• Customer Behaviour.• Changed Forever.
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
Email / Mobile / Social / Web
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
• Channel Power & Preference.
• Changed Forever.
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
Channel Power & Preference. Changed Forever.
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
Channel Power & Preference. Changed Forever.
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
• The way we look at Marketing.
• Changed Forever.
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
A Modern Roadmap for Cross-Channel Success
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
A Modern Roadmap for Cross-Channel Success
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
A Modern Roadmap for Cross-Channel Success
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
A Modern Roadmap for Cross-Channel Success
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
A Modern Roadmap for Cross-Channel Success
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
Customer Success
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
Lifecycle Success
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
Cross-Sell / Up-Sell
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
Social Integration
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
Cross-Channel Success
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
• Eservices + Responsys =• Marketing. Well Executed.
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
• Demo of the • Interact Suite.
• Stand J9
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
• Complimentary• Whitepaper
• Stand J9
Marketing. Changed Forever.Paul Cross - Eservices26 May 2010Social Marketing in a Multi Channel World
• Thank you.
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