waterford (dave pattern)
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Nov/2007 Off the Shelves 1
Libraries on the Web (2.0)
“Play is the beginning of knowledge”
Dave Pattern, Library Systems ManagerUniversity of Huddersfield
d.c.pattern@hud.ac.ukhttp://slideshare.net/daveyp
Nov/2007 Off the Shelves 2
Contents• Question time!• Web 2.0• Web 2.0 examples – Facebook and
Flickr• Library 2.0• Experiences at Huddersfield• More examples!
Creative Commons Attribution-Noncommercial-Share Alike 3.0 License http://creativecommons.org/licenses/by-nc-sa/3.0/
Nov/2007 Off the Shelves 3
Question time!• Do you regularly
use a mobile phone?
http://www.flickr.com/photos/ari/362924278/
Nov/2007 Off the Shelves 4
Question time!• do U snd txt msgz?
http://www.flickr.com/photos/jessicamills/231072148/
Nov/2007 Off the Shelves 5
Question time!• Do you have your
own MP3 player?
http://www.flickr.com/photos/nez/268673268/
Nov/2007 Off the Shelves 6
Question time!• Do have
broadband internet access at home?
http://www.flickr.com/photos/jacksonlee/6222523/
Nov/2007 Off the Shelves 7
Question time!• Do you have
wireless internet access at home?
http://www.flickr.com/photos/travelinlibrarian/113353477/
Nov/2007 Off the Shelves 8
Question time!• Do you regularly
use your home PC or laptop for more than an hour each evening?
http://www.flickr.com/photos/richardholden/340601444/
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Question time!• Do you regularly
use your home PC or laptop for 2 or 3 hours an evening?
http://www.flickr.com/photos/aaronjacobs/64368770/
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Question time!• Do have your own
weblog / blog?
http://www.blogger.com
Nov/2007 Off the Shelves 11
Question time!• Do you regularly
read other peoples weblogs and/or contribute to other weblogs?
http://orweblog.oclc.org/archives/001325.html
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Question time!• Do you regularly
use Wikipedia?
http://www.flickr.com/photos/jessicamills/231072148/
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Question time!• Have you ever
edited a page on Wikipedia?
http://www.flickr.com/photos/jessicamills/231072148/
Nov/2007 Off the Shelves 14
Question time!• Do you regularly
use instant messaging or online chat?– e.g. AIM, Yahoo!
Messenger, MSN, gTalk, Jabber, ICQ, Meebo, etc
http://imagine-msn.com/messenger/launch/en-GB/
Nov/2007 Off the Shelves 15
Question time!• Do you have a
games console at home?
http://www.flickr.com/photos/jstar/336785888/
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Question time!• Do you play games
online and/or visit virtual worlds?– e.g. World of
Warcraft, Second Life, etc?
http://www.flickr.com/photos/christajoy42/354580876/
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Web 1.0
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Web 1.0• Slow access speeds (e.g. dial-up
modem)• Limited availability• Static web pages• Little interactivity• Mostly text …lots and lots of text …on
a grey background!• Web sites that would only work with
one type of web browser• The “Read Only Web”
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Web 2.0
• Fast access speeds (e.g. broadband)• Wide availability (e.g. wireless)• Dynamic web pages• High interactivity• Lots of multimedia• Web sites that work on many devices
(e.g. PCs, mobile phones, etc)• The “Read/Write Web”
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Some Web 2.0 concepts• Applications delivered via a web
browser• Exploiting and (sometimes freely)
sharing data• User participation, empowerment, and
collaboration• Social networking• Communities of interest• Tagging and folksonomies• Mashups and other unintended uses
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Two point “Oh”
• Evolutionary rather than revolutionary
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Two point “Ho-ho-ho”
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some Web 2.0 examples…
FlickrFacebook
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Flickr
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Flickr
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Flickr
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Flickr – image pools
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Flickr - tags
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Flickr - tags
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Flickr - geotagging
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Flickr – mashups
• Flickr Services API• Moo cards• Flickr toys• Retrievr• Colr Pickr
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Facebook – friends
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Facebook – groups
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Facebook – groups
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Facebook – groups
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Some “2.0” facts and figures
• nearly 1 billion images on Flickr• 200 million MySpace accounts• 175 million edits on Wikipedia• 70 million weblogs tracked by
Technorati• 42 million Facebook accounts• 16 million books on LibraryThing• 5.7 million editors on Wikipedia• 2 million Wikipedia articles
Nov/2007 Off the Shelves 40
Social networking
• “Last night, the Wall Street Journal reported that Microsoft has discussed taking a 5% stake in Facebook for between $300m-$500m (£150m-£250m). The deal would value Facebook at up to $10bn (£5bn).”
The Guardian: Facebook powers past MySpace (Sep 2007)
Nov/2007 Off the Shelves 41
Social networking
• “Keele University has ordered its students to watch their mouths on Facebook, and asked them not to express dissatisfaction with the institution… The administration was provoked by a Facebook group called "James Knowles is a Tw*t". Professor James Knowles is an English literature academic at the Staffordshire university.”
The Register (May 2007)
Nov/2007 Off the Shelves 42
Social networking
• “Students at Oxford University are being warned that university authorities are using the Facebook website to gain evidence about unruly post-exam pranks. The student union has urged students to tighten their security settings on the social networking website, to stop dons viewing their details.”
BBC: Unruly students' Facebook search (July 2007)
Nov/2007 Off the Shelves 43
Social networking
• “A university student has been telling how a social networking website was used to set up a group which aimed to target him with bullying and hate. Graham … who also works as a library assistant at the University of Kent, said the Facebook group had existed for weeks before he knew of it.”
BBC: 'Fat library man' bullied online (Jul 2007)
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The “Network Effect”
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The “Network Effect”
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So, who’s doing all this stuff?
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Teens online (UK)
• “New research released today by MTV and Microsoft reveals that young people in the UK spend 34 hours online each week, almost the equivalent of an average working week, with eight in ten 16-24 year olds (80%) logging on to the internet daily and claiming that they can’t live without their computer.”
PublicTechnology.net article (Aug 2007)
Nov/2007 Off the Shelves 48
Teens and technology (UK)
• daily mobile phone use is up 58% on 2002
• more than 75% of 11 year olds have their own TV, games console and mobile phone
• 15% of 13-15 year olds and 7% of 10 year olds have their own webcam
BBC: Britain enjoying 'digital boom' (Aug 2007)
Nov/2007 Off the Shelves 49
Social networking (UK)
• “More than 90%* of UK teenagers have used a social networking website and more than half use them because their friends do.”
(*93%)
The Guardian: Most teens are MySpacers (May 2007)
Nov/2007 Off the Shelves 50
Social networking (UK)
• “…one-third of teenagers have at least four social networking profiles on sites such as MySpace, Facebook and Bebo.”
The Guardian: Most teens are MySpacers (May 2007)
Nov/2007 Off the Shelves 51
University of Huddersfield
• Most accessed external web sites from on-campus:
1. Google2. MySpace3. Facebook4. BBC5. Yahoo
(June 2007)
Nov/2007 Off the Shelves 52
US online demographics
Pew Report: Generations Online (Oct 2007)
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“Saga launches social website for over-50s”
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Library 2.0
• “...a loosely defined model for a modernized form of library service that reflects a transition within the library world in the way that services are delivered to users.
This includes online services such as the use of OPAC systems and an increased flow of information from the user back to the library.”Wikipedia article for “Library 2.0”
Nov/2007 Off the Shelves 56
Library 2.0
• Use of “2.0” technologies (blogs, wikis, RSS feeds, etc)
• Actively involve users in service developments
• User centric developments & initiatives• Delivering services directly to users• Libraries without walls (“The Third
Place”)• The “Read/Write Library”
Nov/2007 Off the Shelves 57
Library 2.0
• Challenges us to:– be more flexible– embrace change– be more willing to take risks– give library staff the opportunity to play
and experiment– go to where our users are, rather than
force them to come to us– give our users opportunities to
contribute
Nov/2007 Off the Shelves 58
Librarian 2.0?
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Librarian 2.0!
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Experiences at Huddersfield
…playing with the OPAC
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Experiences at Huddersfield
• definitely not “OPAC 2.0”• enhancements to the existing OPAC
– user suggestions from surveys– “2.0” inspired features– borrowing good ideas from other web sites – new features launched with no/low publicity– “perpetual beta”
• required staff buy-in and a willingness to experiment and take risks
Nov/2007 Off the Shelves 62
Borrowing suggestions
• we had details of over 2,000,000 CKOs spanning 10 years stored in the library management system and gathering virtual dust
• Web 2.0 – “Data is the Next Intel Inside1”• historic circulation data can be mined2 to
uncover the hidden trends and links between potentially disparate library items
Nov/2007 Off the Shelves 63
Borrowing suggestions
Nov/2007 Off the Shelves 64
Borrowing suggestions
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Ratings and comments
Nov/2007 Off the Shelves 66
Other editions
• uses FRBR-y web services provided by OCLC and LibraryThing to locate other editions and related works within local holdings– OCLC’s xISBN1
– LibraryThing’s thingISBN2
Nov/2007 Off the Shelves 67
Other editions
Nov/2007 Off the Shelves 68
Email alerts
Nov/2007 Off the Shelves 69
RSS feeds
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“If you build it, will they come?”
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also borrowed other editions serendipity did you mean
Nov/2007 Off the Shelves 76
Playing and experimenting
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Searching for books by colour
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Search visualisations
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Checked out item visualisations
Nov/2007 Off the Shelves 80
…more examples!
(n.b. some are more “2.0” than others)
Nov/2007 Off the Shelves 81
La Crosse Public Library, Wisconsin
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Westmont Public Library, Illinois
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Westmont Public Library, Illinois
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Westmont Public Library, Illinois
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Stevens County Rural Library, Washington
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Stevens County Rural Library, Washington
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Flickr – 365 Library Days Project
Nov/2007 Off the Shelves 88
Thomas Ford Memorial Library, Illinois
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Thomas Ford Memorial Library, Illinois
Nov/2007 Off the Shelves 90
• “I’ve gotta say folks, video games in libraries is absolutely what it is cracked up to be. The fact that it is an excellent way to meet the cultural needs of our young patrons was demonstrated to me over and over by the number of people that came and their enthusiasm.”
Thomas Ford Memorial Library, Illinois
Aaron Schmidt, walking paper
Nov/2007 Off the Shelves 91
Thomas Ford Memorial Library, Illinois
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Dance your fines away…
• “Yesterday I had the pleasure of meeting a teen librarian who keeps Dance Dance Revolution (DDR) set up all the time so she can invoke it as need be. For example, if a teen has overdue books, she will dance-off against the person, and if the teen wins, the librarian will waive the fines.” The Shifted Librarian: Gaming for Fines (Jan 2007)
Nov/2007 Off the Shelves 93
Gwinnett County Public Library
• Rock the Shelves 2005– www.flickr.com/photos/michaelcasey/sets/6321
51/
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Hennepin County Library
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Hennepin County Library
Nov/2007 Off the Shelves 96
Ann Arbor District Library
Nov/2007 Off the Shelves 97
Ann Arbor District Library
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Ann Arbor District Library
Nov/2007 Off the Shelves 99
Charlotte & Mecklenburg County Public Library
Nov/2007 Off the Shelves 100
Charlotte & Mecklenburg County Public Library
Nov/2007 Off the Shelves 101
Charlotte & Mecklenburg County Public Library
Nov/2007 Off the Shelves 102
Hartlepool Borough Council Libraries
Nov/2007 Off the Shelves 103
Cheshire Public Library, Connecticut
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Glasgow University Library
Nov/2007 Off the Shelves 105
University of Huddersfield, UK
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McCracken County Public Library, Kentucky
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St. Joseph County Public Library, Indiana
Nov/2007 Off the Shelves 108
Libraries in Second Life
Nov/2007 Off the Shelves 109
109 slides?!?
• That’s more than enough!• I hope you’ve seen at least one thing in
this presentation that you’d like to explore further
• “Play is the beginning of knowledge”– George A. Dorsey, anthropologist
• “We don't stop playing because we grow old; we grow old because we stop playing.”– George Bernard Shaw, author/playwright
Nov/2007 Off the Shelves 110
Thank you!
http://slideshare.net/daveyp
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