w w w. w e s t o x o n. g o v. u k the future of learning & development in revenues and benefits...

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The future of Learning & Developmentin Revenues and Benefits

Julie Maycock, Learning & Development Officer

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It’s a Big Topic !

We need to consider:• The importance of Learning &

Development,• Where we are now,• Why we’re where we are,• What we can do,• What the Vision is,• And How We Get There...

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Why is L&D an Important Topic?

• RETENTION, BUDGETS, EFFICIENCY, CHANGE, INNOVATION, IMPROVEMENT, KLOE, COMMUNICATION, PERFORMANCE.

• How do we achieve them?• By utilising our biggest Resource:• Is our Biggest Resource Staff• No, it’s Knowledgeable, Capable, Loyal,

Engaged Staff• Knowledge (L&D) is a resource!

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What’s the Current Approach?Leg Train v

E-mail Circulars

TNA

Corp vService

NonR&B

Budget vNo Budget

Partnerships

Qualifications

Conferencese-L&D

Seminars

Forums

In House Officer

QA v No QA

Private Sector

CIPFA

IRRV

SPNVQ

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Straw Poll – External Provision

Surveyed 10 Local R&B Services:• Spent between £0 to £13,000 last year,• Some had internal trainers, some didn’t,• Some used IRRV, some used CIPFA,• Some funded qualifications, some didn’t,• Some had their own budget, some dipped

into centralised corporate budgets,• Some paid other LA’s to provide. • BUT – THEY ALL HAD COMMON

GOALS!

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So What Do We Have?

REINVENTIONDUPLICATION

NO ECONOMIES OF SCALENO KNOWLEDGE SHARINGPRIVATE SECTOR CONTROL

So, in a word:

CHAOS !!!

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Should we bring it all together?

• Pressures not to: - League Tables, - Funding Competition, - Protectiveness, - It is Difficult.

• But, if we take control, what can we have?

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Up to datePractice

ApprovedProviderRegister

Research

InvestmentOpportunities

SPOCFor

Legislation

Mentoring Network

Communities Of

Practice Skills Register

Share BestPractice

BenchmarkAchievements

Shared Officers

Extensive Programme

Range

VFM

Joint Procurement

Pooled Ideas

Pooled Knowledge

Pooled Resources

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So What’s the VISION?

Academic opinion:

“An organisation should learn if any of its units acquires knowledge that it recognises as potentially useful to the organisation”.

Huber, 1991

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The Vision

Thames Valley University of Revs & Bens:• Shared Training and Lecturing Resources,• Centrally controlled programme of training,

development, qualifications, discussion forums, think-tank sessions, best practice documentation etc etc.

• Central register of skills and needs,• Jointly agreed resource allocation and

Curriculum,• Marketing Services externally to other LA’s and

agencies – to achieve ultimate Value for Money.

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How do we get there?

• Pool information,• Evaluate current benefit from

investment,• Agree priorities,• Pool skills and needs,• Pool budgets,• Explore Funding Opportunities,• Employ research student, • Use the TVA or a Shared Service Board.

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What are the benefits?

• Shared knowledge, training and development could lead to shared:

- Competency Frameworks, - Contingency Resources, - Income Generation,

- Project Management…..• Beacon Scheme example – 79% of visitors report the

subsequent implementation of change or improvement (63% adapted, 29% enhanced or accelerated and 8% adopted).

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Getting Started….