vision 2014:...

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Discover how an integrated services platform can assist your organization with operation and scorecard implementation

Roger Ahern Experian

Tony Capili Experian

#vision2014

2 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Experian’s integrated services platform – Decisioning as a ServiceSM

Client case study – A vehicle finance lender’s challenge to implement a custom tri-bureau model

Pathway to business improvement – Getting started on your way to improved business results

Agenda

3 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Experian’s integrated

services platform

Decisioning as a ServiceSM

4 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM is Experian’s integrated services platform

Standard credit bureau

access method

Inquiry information (Name, address, other information)

Experian Equifax TransUnion

Your existing business process for accessing credit data

5 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM is Experian’s integrated services platform

Your existing business process for accessing credit data

Standard credit bureau

access method

Inquiry information (Name, address, other information)

Data

Decisioning as a ServiceSM

6 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM is Experian’s integrated services platform

Your existing business process for accessing credit data

Standard credit bureau

access method

Inquiry information (Name, address, other information)

Data Attributes

Decisioning as a ServiceSM

7 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM is Experian’s integrated services platform

Your existing business process for accessing credit data

Standard credit bureau

access method

Inquiry information (Name, address, other information)

Data Attributes

Decisioning as a ServiceSM

Scores

8 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM is Experian’s integrated services platform

Your existing business process for accessing credit data

Standard credit bureau

access method

Inquiry information (Name, address, other information)

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

9 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM is Experian’s integrated services platform

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Your existing business process for accessing credit data

Standard credit bureau

access method

Inquiry information (Name, address, other information)

10 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM is Experian’s integrated services platform

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Your existing business process for accessing credit data

Standard credit bureau

access method

Inquiry information (Name, address, other information)

Standard credit bureau

access method

Decision and treatment (data, attributes, scores and decision)

Supports: Instant prescreen, prequalification and instant credit decisions

11 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

As a smart phone offers more than just voice service, Experian delivers more than just data

12 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Access to Experian credit data and other data sources

Data sources

Decisioning as a ServiceSM enables access to Experian and third party data

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Inquiry information (Name, address, other information) Data

Client’s existing business process for accessing credit data

Experian

consumer

13 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM enables access to Experian and third party data

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Inquiry information (Name, address, other information) Data

Client’s existing business process for accessing credit data

Access to Experian credit data and other data sources

Experian

consumer

Data sources

Fraud data (via Precise IDSM)

Experian

business

14 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM enables access to Experian and third party data

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Inquiry information (Name, address, other information) Data

Client’s existing business process for accessing credit data

Access to Experian credit data and other data sources

Experian

consumer

Data sources

Fraud data (via Precise IDSM)

Experian

business

Internal

client data

15 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM enables access to Experian and third party data

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Inquiry information (Name, address, other information) Data

Client’s existing business process for accessing credit data

Access to Experian credit data and other data sources

Experian

consumer

Data sources

Fraud data (via Precise IDSM)

Experian

business

Internal

client data

Equifax TransUnion

16 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM enables access to Experian and third party data

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Inquiry information (Name, address, other information) Data

Client’s existing business process for accessing credit data

Access to Experian credit data and other data sources

Experian

consumer

Data sources

Fraud data (via Precise IDSM)

Experian

business

Internal

client data

Equifax TransUnion LexisNexis

Clarity

17 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM enables access to Experian and third party data

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Inquiry information (Name, address, other information) Data

Client’s existing business process for accessing credit data

Access to Experian credit data and other data sources

Experian

consumer

Data sources

Fraud data (via Precise IDSM)

Experian

business

Internal

client data

Equifax TransUnion LexisNexis

Clarity

Other data (Attribute Toolbox™)

18 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM enables access to Experian and custom attributes

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Inquiry information (Name, address, other information) Data and attributes

Client’s existing business process for accessing credit data

Access to Experian and custom attributes

Attributes

Premier

AttributesSM

19 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM enables access to Experian and custom attributes

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Inquiry information (Name, address, other information) Data and attributes

Client’s existing business process for accessing credit data

Access to Experian and custom attributes

Attributes

Premier

AttributesSM

Trend ViewSM

Attributes

Experian

TAPSSM

20 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM enables access to Experian and custom attributes

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Inquiry information (Name, address, other information) Data and attributes

Client’s existing business process for accessing credit data

Access to Experian and custom attributes

Attributes

Premier

AttributesSM

Trend ViewSM

Attributes

Experian

TAPSSM

BizAggsSM Small Business Credit

ShareSM aggregates

21 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM enables access to Experian and custom attributes

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Inquiry information (Name, address, other information) Data and attributes

Client’s existing business process for accessing credit data

Access to Experian and custom attributes

Attributes

Premier

AttributesSM

Trend ViewSM

Attributes

Experian

TAPSSM

BizAggsSM Client custom

attributes

Small Business Credit

ShareSM aggregates

22 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM enables access to Experian and custom scores

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Inquiry information (Name, address, other information) Data, attributes and scores

Client’s existing business process for accessing credit data

Access to Experian and custom scores

Scores

Extended

ViewSM

Vantage

Score®

23 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM enables access to Experian and custom scores

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Inquiry information (Name, address, other information) Data, attributes and scores

Client’s existing business process for accessing credit data

Access to Experian and custom scores

Extended

ViewSM

Scores

Vantage

Score®

Income

InsightSM

Debt-to-Income

InsightSM

Precise IDSM &

Knowledge IQSM

24 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM enables access to Experian and custom scores

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Inquiry information (Name, address, other information) Data, attributes and scores

Client’s existing business process for accessing credit data

Access to Experian and custom scores

Extended

ViewSM

Scores

Vantage

Score®

Income

InsightSM

Debt-to-Income

InsightSM

Intelliscore

PlusSM

BizIDSM Precise IDSM &

Knowledge IQSM

25 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM enables access to Experian and custom scores

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Inquiry information (Name, address, other information) Data, attributes and scores

Client’s existing business process for accessing credit data

Access to Experian and custom scores

Extended

ViewSM

Scores

Vantage

Score®

Income

InsightSM

Debt-to-Income

InsightSM

Intelliscore

PlusSM

BizIDSM Custom client

scores

Precise IDSM &

Knowledge IQSM

26 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM enables access to Experian decisioning

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Inquiry information (Name, address, other information)

Data, attributes, scores

and decisions

Client’s existing business process for accessing credit data

Access to Experian credit data and other data sources

Decisioning

Strategy ManagementSM

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Strategy Design Studio

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Strategy Monitoring

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

27 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Clients access Decisioning as a ServiceSM

via platform partners

(Example inquiry screen)

Inquiry

information

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Real-time system-to-system interface

28 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Clients access Decisioning as a ServiceSM

via platform partners

(Example inquiry screen)

Inquiry

information

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

(Example response screen)

Pre-approved

credit offers

Real-time system-to-system interface

29 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Decisioning as a ServiceSM helps you book more accounts

– A Decisioning as a ServiceSM client

A couple clicks of the mouse through our

Symitar system and we have our instant

prescreen results and a certificate for our

member if they qualify for either offer.

“ ”

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Decisioning as a ServiceSM helps you book more accounts

31 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Numerous platform partners access Decisioning as a ServiceSM today

PowerCurve™

OnDemand

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Client case study

A vehicle finance lender’s challenge to

implement a custom tri-bureau model

33 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Automobile finance company – indirect and direct lending

Indirect business serves automobile dealerships in 37 states

Focused on consumers with low credit scores and bankruptcy

Direct lending supported by pre-approved offers for refinance using direct mail channel

First Investors is a direct and indirect automobile finance company

34 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Needed better credit risk assessment

Needed to expand geographic footprint (while managing credit risk)

Credit assessment turnaround was too long (resulting in low “book-to-approved” ratios)

First Investors wanted to book more accounts and drive more revenue (while controlling risk)

35 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Experian constructed a custom tri-bureau credit risk model

Assess raw

credit data

1

Experian

Equifax

TransUnion

36 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Experian constructed a custom tri-bureau credit risk model

Assess raw

credit data

1

Experian

Equifax

TransUnion

Determine credit

attributes

2

Premier

AttributesSM

37 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Construct custom

model suite

Custom credit risk

model suite

3

Experian constructed a custom tri-bureau credit risk model

Assess raw

credit data

1

Experian

Equifax

TransUnion

Determine credit

attributes

2

Premier

AttributesSM

38 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Challenge: How should the model suite be deployed in production?

Option 1

Deploy model suite

within client’s loan

origination system

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Challenge: How should the model suite be deployed in production?

Option 1

Deploy model suite

within client’s loan

origination system

Option 2

Deploy model suite

separately at each

credit bureau

40 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Challenge: How should the model suite be deployed in production?

Option 1

Deploy model suite

within client’s loan

origination system

Option 2

Deploy model suite

separately at each

credit bureau

Option 3

Deploy model suite

once at Experian with

Decisioning as a

ServiceSM

41 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Inquiry information (Name, address, other information)

Decisioning as a ServiceSM approach offers single point of accountability

First Investors loan origination system

Data

Decisioning as a ServiceSM

Or … Or …

Experian Equifax TransUnion

42 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Inquiry information (Name, address, other information)

Decisioning as a ServiceSM approach offers single point of accountability

First Investors loan origination system

Data

Decisioning as a ServiceSM

Attributes

Premier

AttributesSM

Or … Or …

Experian Equifax TransUnion

43 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Inquiry information (Name, address, other information)

Decisioning as a ServiceSM approach offers single point of accountability

First Investors loan origination system

Or … Or …

Experian Equifax TransUnion

Data

Decisioning as a ServiceSM

Premier

AttributesSM

Scores

Custom credit risk model suite

Data, attributes, scores

Attributes

44 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

A typical model-suite implementation process is about three months

Clie

nt

Business requirements

~2 weeks

Access method requirements

Data source(s) and bureau

preference logic

Attributes and scores

Solution configuration

~5 weeks

Access configuration

Configure access from

calling system to Experian

Configure solution per

client requirements

Audit and testing

~2 weeks

Audit and test solution

User acceptance

testing

~3 weeks

Test solution prior to live production

Production

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First Investors is realizing significant business benefits

We are expanding market share and

booking thousands of additional accounts

per month (while managing credit risk) “

” Our average response time has been

reduced by 90% “ ”

46 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

In a future phase, First Investors may create their own custom attributes

Data Attributes

Decisioning as a ServiceSM

Scores Decisions

Risk score

Debt to income

Approve

Decline

Employment status

Approve

Decline

Treatments

Experian hosted

Attribute Toolbox™

Configuration studio

Deployment file

Secure file transfer process

First Investors

Attribute Toolbox™ used to create custom attributes

Custom attributes deployed into production via deployment file (that is, no coding is necessary)

47 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Pathway to business

improvement

Getting started on your way to

improved business results

48 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Get started by identifying opportunities for improvement

Type of decision:

Instant prescreen

Prequalification

Instant credit

Credit line management

Retention management

Collection treatment decisions

Product:

Demand deposit account (DDA)

Credit card

Mortgage

Home equity

Auto finance

Wireless telecom

Channel:

Direct mail

Call center

Branch / retail store

Web site

49 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Get started by identifying opportunities for improvement

Type of decision:

Instant prescreen

Prequalification

Instant credit

Credit line management

Retention management

Collection treatment decisions

Product:

Demand deposit account (DDA)

Credit card

Mortgage

Home equity

Auto finance

Wireless telecom

Channel:

Direct mail

Call center

Branch / retail store

Web site

50 © 2014 Experian Information Solutions, Inc. All rights reserved. Experian Public.

Questions and

answers

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Final thought…

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For additional information, please contact:

Roger.Ahern@experian.com

Tony.Capili@experian.com

Hear the latest from Vision 2014

in the Daily Roundup:

www.experian.com/vision/blog

@ExperianVision | #vision2014

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