value chain thru general electric

History of General Electric

General Electric

In 1876 Thomas Edison opened a lab in Menlo Park, new jersey.

Thomas invented light bulb.

HISTORY

Other inventions are : pin foil phonograph,

electricity, film and audio devices and much more.

In 1890 Thomas brought together several of his business interests under one

corporation to form Edison general electric company.

In 1892 Thomson Houston electric company under the leadership of Charles Coffin

was merged with the Edison’s company with the help of JP Moegan, a finance

company, into the name of General Electric Company.

JP Morgan

FOUNDERS Charles Coffin, Edwin Houston, Eli hu

Thomson, Thomas Edison.

FOUNDED Schenectady, New York (USA) in 1892.

Area served World wide in more than 100 countries.

E m p l o y e e s More than 300,000

Appliances, aviation, consumer electronics, electrical distribution, Entertainment, finance, gas, healthcare, lighting, locomotives, oil, software, water, weapons, wind turbines, electric motors, energy,

P r o d u c t s

Total Assets USS 751.216 billion

Total Equity USS 124.198 billion

Total Revenues

Operating Income

Net Income

USS 150.211 billion

USS 15.166 billion

USS 12.163 billion

In 1911 (NELA) National Electric Lamp Association was merged with GE.

GE established its own lighting division headquarter at noel park east Cleveland, Ohio.

In 1935 GE was one of the 30 companies traded with the London stock exchange.

Trough 1960’s GE was one of the eight major companies

Value Chain Management

History of Value ChainThe value chain is a concept from business management that was first described and popularized by Michael Porter in 1985.

Value Chain• In recent year term such as value chain and

demand chain have been used instead of or interchangeably with supply chain.

• A value chain include every step from raw material to the eventual end user.

• A common threat among these perceptions of supply value and demand chain is that of value.

Value Chain

• Value to the customer is good quality a fair price and fast and accurate delivery.

• The ultimate goal of value chain is the delivery of maximum values to the end user.

Value Analysis A systematic effort to reduce the cost or improve the

performance of service or product either purchased or produced.

Contents Of Value Chain

• Firm level• Requirement of value chain• Industry level• Supply chain operations reference

Importance of Value Chain

I MP

OR T A N C E

Multi level Distribution System

Integrate Suppliers and Manufacturers

Strategic Weapon

Role of Value Chain in Information

Multi level Distribution System

Economies of ScaleMixing of Product

Reduces Risk pooling

Integrate Suppliers and Manufacturers

Production and Distribution of MerchandiseMinimize System Wide Cost

Satisfying Service Level Requirement

Strategic Weapon

Cost and Response TimeValue Chain reduces Cost

General Electronic Technologies

Role of Value Chain in Information

Transfer of goods and InformationEliminate Inefficiency

Vender Manage Inventory

Importance of Value Chain Management

Importance of Value Chain

Focus on core competencies Increase number of steps in supply chain To optimize integrated efficiency of these

steps Including response time Cost resource

Successfully used in large scale organization

To show how work slection Work planning Work scheduling Work execution Help drive lean approaches to maintenance

Find unique combination

Customers are offered solutions Truly meet their unique needs incredibility fast Compititors can’t match your price

Create value chain startegy

It meets and exceeds customer needs and desires

Allows for fully seamless integration among all members of chain

General ElectricValue chain

Value Chain Management

It means primary activities of company

Following are some activities

Inbound logisticsOperationsOutbound logisticsMarketing and sales Service

Logistics

In partnership with customer and suppliers General Electric develop reputation for excellent performance

General Electric's Client Business Services Inc (CBSI)

Here Miss “Marilyn Necak “control GE’s freight system.

Audit and Pay the freight billsBills

Inbound shipments Outbound shipments

THE SUCCESS OF LOGISTIC MANAGEMENT RESULTS IN:

Greater operational efficiency for the fleet Significant reduction in life cycle costs for the system

Products and Services

Appliances Aviation Consumer

Electronics Electrical

Distribution Healthcare Lighting

Oil & Gas Rail Energy Software & Services Finance-Business Finance-Consumer Water

M A R K E T I N G

Not enough Marketing system2500 marketers Strategic decisions Branding Overall market direction.

Transformation of Marketing Process

HBR► Transformation► Framework for businesses

Three core Components► Principles► People► Process

S A L E SAffective sales through

Automation or Customer Relationship Management (CRM)

Chris Moreland(global commercial excellence leader) Lose sight of the Customer

Processes and Goals

What customer want to buy What customer want from our salespeople

Keith Shipp(senior vice president)

Salespeople►strong business acumen

►commitment to the customer

After sale Services

Refurbished salesRepairsSpares ServicesEnhanced Services

Operations

Northern Asia Southeast Asia

Australia & New Zeeland Europe

Middle East Africa North America Latin America

O PER

AT I ON S

Our consolidated Financial statements combine theindustrial manufacturing, services and media businesses of General Electric Company (GE) with the financial services businesses of General Electric Capital Services, Inc. (GECS or Financial services)

We discus our Operations in Five parts Overview of Our Earnings Global Risk Management Segment Operations Geographic Operations Environmental Matters