v.12152010 | © overdrive, inc. 2010 | page 1 overdrive download station overdrive download station...

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OverDrive Download Station

OverDrive Download Station is software that enables a public Internet station to also serve as a self-service download kiosk.

This class will help prepare staff to demonstrate OverDrive Download Station and answer basic questions from users.

Contact: training@overdrive.com.

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Agenda

1. Introduction to OverDrive Download Station. What a user will need. How it works. User / Staff benefits. Placement.

2. Step by Step.

3. Resources.

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What is OverDrive Download Station?

Self-service download station for OverDrive audiobooks and music.

Users can bring a portable device to the library and browse, check out, and download right to their device!

A built-in wizard tests portable devices for compatibility with OverDrive media.

OverDrive Download Station software is compatible with Windows® computers. The workstation can still be available for public Internet use.

OverDrive Download Station software is compatible with Windows® computers. The workstation can still be available for public Internet use.

Direct transfer to

iPod®!

Direct transfer to

iPod®!

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What a User will Need

1. A valid library card.

2. A supported device.

3. Access to your library's OverDrive Download Station.

Choose from a wide variety of devices including: Audio players, Smartphones, and Apple devices.

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How Download Station Works

1. Connect a device.

2. Check out an audio title.

3. Download & transfer to the device.

4. Sign out of the account.

That's all there is to it!

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User / Staff Benefits

User Benefits Provides access to audiobook and

music downloads for users who don't have Internet service.

Users take advantage of the library's bandwidth for faster downloads.

Self-Service.

Staff Benefits Limited staff involvement. Can be used as a training

and demonstration tool for users and staff.

Promotes your OverDrive service in the library. Lee County Library System

(FL)

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Lee County Library System (FL)

Placement Suggestions

Grab attention with great placement for OverDrive Download Station.

Next to catalog-searching computers.

In high-traffic areas.

Near the audio / visual department.

San Diego Public Library (CA)

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Demonstration

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OverDrive Download Station

Resources

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1. Apple devices must be Windows-formatted. (i.e. User syncs their Apple device with a Windows computer at home.)

Note: The Apple iPhone is not compatible with OverDrive Download Station.

2. User must enable 'Manually Manage Music' setting from their home computer. Connect their Apple device to their home (Windows) computer. Open iTunes. Click the device link on the left hand sidebar. Check the 'Manually manage music…' box. Click the 'Apply' button.

3. Formats OverDrive Download Station will transfer to an Apple device … MP3 Audiobooks WMA Audiobooks

TIPS: iPod Users

Prompt from Download Station when 'Manually

Manage Music' is NOT enabled.

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System Requirements

www.overdrive.com/downloadstation

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Performance

Performance is based on:

Internet bandwidth.

Speed of the library PC.

Transfer rate of the user's device.

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OverDrive Download Station Usage Report

View OverDrive Download Station Usage Charts in Content Reserve

Keep track of checkout activity for OverDrive Download Station by day, month, publisher, format, title, subject, and branch.

Need a login for Content Reserve?

Contact the coordinator of the OverDrive service at your library / consortium.

Need a login for Content Reserve?

Contact the coordinator of the OverDrive service at your library / consortium.

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User Support

Look for the 'Help' button on the OverDrive Download Station wizard.

Email Support from the Help Page.

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Contact Us

Collection Assistance: collectionteam@overdrive.com.

Training: training@overdrive.com.

Partner Services / Promotion: partnerservices@overdrive.com.

Support: support@libraryreserve.com.

Support for library staff.

Please do not share this email with users.

Users should contact support via the email link on the main Help Page of your library's Virtual Branch Website.

Plus, connect with us!

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Appendix

OverDrive Download StationStep by Step

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Step 1: Connect / Test your device

Before getting started a user can test their device.

Learn more about devices under 'Find more information...'

Click 'Test your device for compatibility' to test a device for compatibility with WMA audio.

Note: WMA audio will only play on devices that support protected WMA files. MP3 audio will play on most devices.

3. Next, choose 'To find out if your MP3 player is compatible with OverDrive WMA … click here'.

4. A wizard will open. Connect the device. Click 'Next' to continue.

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Step 1: Connect / Test your device

OverDrive Download Station will search for the device. If you see this message, disconnect and reconnect the device. Wait a

moment, then click 'Retry'.

If this message is displayed again, the device may not be compatible with WMA audio.

For more information, please see: www.overdrive.com/resources/drc/incompatibledevices.asp.

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Step 1: Connect / Test your device

If the device is recognized, the 'Confirm' screen will be displayed.

Click 'Next' to begin downloading the test file.

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Step 1: Connect / Test your device

The test file will first download and then transfer to the device.

When complete the 'Success' screen will be displayed.

Click 'Finish'.

Almost done! Next, the user will need to test the files for playback.

Almost done! Next, the user will need to test the files for playback.

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Step 1: Connect / Test your device

Ready to test?

1. Disconnect the device.

2. Listen to the file(s) on the device. OverDrive Audiobooks

Success Message. OverDrive Music Success

Message.

3. If playback is normal then the device supports OverDrive WMA Audiobooks and Music.

If a test file does not play correctly, please see our list of incompatible devices for more information:

www.overdrive.com/resources/drc/incompatibledevices.asp.

If a test file does not play correctly, please see our list of incompatible devices for more information:

www.overdrive.com/resources/drc/incompatibledevices.asp.

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Step 2: Check out an audio title

Browse / search your library's Virtual Branch website for titles.

Check out with a library card.

Watch 'Plays On' icons to confirm a title is compatible with your device.

Watch 'Plays On' icons to confirm a title is compatible with your device.

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Step 3: Download & transfer to your device

Click the 'Download' button ...

The wizard opens.

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Step 3: Download & transfer to your device

Select parts ....

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Step 3: Download & transfer to your device

The download begins …

The wizard will check for available storage on the device.

Depending on the device, a user may have the option to delete titles if the device is full.

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Step 3: Download & transfer to your device

Click 'Finish' and disconnect the device. Enjoy the title on-the-go!

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Step 4: Sign out of your account

Before leaving OverDrive Download Station, be sure to sign out.