using the web for fast, convenient electronic document delivery

Using the Web for Fast, Using the Web for Fast, Convenient Electronic Convenient Electronic Document DeliveryDocument Delivery

Eric H. Schnell (schnell.9@osu.edu)Eric H. Schnell (schnell.9@osu.edu)

Associate ProfessorAssociate Professor

Head, Information Technology Head, Information Technology

Prior Health Sciences LibraryPrior Health Sciences Library

The Ohio State UniversityThe Ohio State University

Web DeliveryWeb Delivery

““The process of (re)distributing The process of (re)distributing documents to the library documents to the library customer using web customer using web technology” technology”

ILL / Document Delivery ILL / Document Delivery ProcessesProcesses

Interlibrary loanInterlibrary loan lending library to borrowing librarylending library to borrowing library

Document deliveryDocument delivery borrowing library to customerborrowing library to customer

Document delivery (future)Document delivery (future) lending library direct to customerlending library direct to customer

Document Delivery Document Delivery TechniquesTechniquespostal servicepostal service FAXFAXemailemailweb web

Document Delivery Document Delivery TechniquesTechniquesPostal ServicePostal Service

labor intensivelabor intensive postage/envelopes postage/envelopes slow turnaroundslow turnaround

Document Delivery Document Delivery TechniquesTechniquesFAXFAX

photocopy and sendphotocopy and send telecom coststelecom costs quality issuesquality issues labor intensive labor intensive shorter turnaroundshorter turnaround

Document Delivery Document Delivery TechniquesTechniquesEmail AttachmentsEmail Attachments

scan and send scan and send higher quality large fileshigher quality large files ISP download speedsISP download speeds single station availabilitysingle station availability linear downloadinglinear downloading image viewersimage viewers attachment size limits attachment size limits spam filtersspam filters

Document Delivery Document Delivery TechniquesTechniques Web Web

scan and sendscan and send large fileslarge files higher qualityhigher quality faster broadband speedsfaster broadband speeds Acrobat PDF viewerAcrobat PDF viewer multiple download locationsmultiple download locations parallel downloadsparallel downloads

Typical Document Processing Typical Document Processing

Local Library

Customer

OCLC / DOCLINE

Lending “A” Lending “B”

IDD

Email

Lending “C”

Postal

Print

Repackage

Convert

Postal

Fax

Email

Web Document ProcessingWeb Document Processing

Local Library

Customer

OCLC / DOCLINE

Lending “A” Lending “B”

IDD

Email

Lending “C”

Postal

Convert

Web Delivery

Web Delivery InfrastructureWeb Delivery Infrastructure

Processing stationProcessing station ScanningScanning Reformatting ( -> pdf)Reformatting ( -> pdf) IDD receivingIDD receiving Customer alert systemCustomer alert system

Web serverWeb server Lots of storage space (2mb average per document)Lots of storage space (2mb average per document) Authentication schemeAuthentication scheme Document self-destruct mechanismDocument self-destruct mechanism Backup systemBackup system

Web Delivery BenefitsWeb Delivery Benefits

simplified processes / workflow chartssimplified processes / workflow chartstelecom and supply cost reductionstelecom and supply cost reductionsanywhere, anytime availabilityanywhere, anytime availabilityfaster turnaround timesfaster turnaround times

Copyright 2001 Thatch Bui

Web Delivery Won’t Let Web Delivery Won’t Let ThisThis Happen ! Happen !

PC & Pixel by Bui & PC & Pixel by Bui & JohnsonJohnson

LibrarianLibrarian

Thanks! Thanks!

E-mail:E-mail: schnell.9@osu.eduschnell.9@osu.edu