using mobile to increase engagement at northern arizona university

Post on 24-Jan-2015

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In this session, Chris will share how northern Arizona university is using mobile to change the way it's community connects with the university. Learn about he university's vision for mobile, their approach, how their strategy fits in with their other technology and student service initiatives, and their rollout of blackboard mobile central. See how they're using the app to engage with their communities on and off campus, online and across mobile platforms, and the impact it's already had in just a few months.

TRANSCRIPT

Using Mobile to Increase Engagement at Northern Arizona

UniversityChris Greenough

Application Systems Analysis/Programmer, Sr

Chris.Greenough@nau.edu@GreenO

2

Overview• Background

• Vision

• Approach

• Implementation - Integration

• Rollout

• Impact

3

BackgroundFlagstaff, AZ

4

BackgroundFlagstaff, AZ

5

BackgroundFall 2011 Enrollment

Undergraduate/Graduate

Full time Part time Total

Undergraduate 17,610 3,140 20,750

Graduate 2,029 2,585 4,614

Total 19,639 5,725 25,364

6

BackgroundFall 2011 Location

Location Full time Part time Total

Flagstaff 16,275 1,486 17,761

Community Campuses

1,923 1,747 3,670

Yuma 360 280 640

Online 1,081 2,212 3,293

Total 19,639 5,725 25,364

7

Vision

Everything Mobile Accessible!!

8

Vision

• uPortal

• PeopleSoft

• Blackboard Learn

• Expose Existing Data

• Internal apps

Large Applications

9

Approach

• Fast rollout

• Bb Mobile Central as center point

• uMobile

• High point

• jQuery Mobile

10

Implementation• Phase 1

• Athletics, Maps, Videos, News, Images, Learn, Directory, Giving, Alumni, Transit, Dining, Admissions

11

Implementation Phase 1

• Bb Delivered Modules-No changes and data already available

• Athletics - Presto Sports

• Video - You Tube

• News - RSS Feeds

• Images - Flickr

• Learn - Bb Learn

12

Implementation Phase 1

• Bb Delivered Modules-Customizations Needed

• Maps

• Base Map

• GIS Information

• Building Information - XML File

13

Implementation Phase 1

• Custom Modules-Written or skinned mobile web sites

• Directory - Mobilized Existing Interface

• Giving - New jQuery Mobile Site

• Alumni - New jQuery Mobile Site

• Admissions - New jQuery Mobile Site

14

Implementation Phase 1

• 3rd Party Modules-Sites created by outside venders

•Transit - TransLoc

•Dining - Sodexo

•Admissions - Royall

15

Implementation Phase 2

• Phase 2

• Places

• Events

• Library

• PeopleSoft

• uPortal

16

Implementation Phase 2

• Bb Delivered Modules-No changes and data already available

• Events

• Library

17

Implementation Phase 2

• Bb Delivered Modules-Customizations Needed

• Places

• Existing GIS Data

• Custom Web Services to deliver data

18

Implementation Phase 2

• Custom Modules-Written or skinned mobile web sites

• uPortal

• 3rd Party Modules-Sites created by outside venders

• PeopleSoft - Highpoint

19

Rollout

• iTunes Store WARNING

• You must have signing authority to even see the iTunes contract you need to bind to

• Sprint demo devices

• Help Desk Training

• Advertising Campaign

20

Impact - iOS

21

Impact - Android

22

Questions

2

Questions

Using Mobile to Increase Engagement at Northern Arizona

UniversityChris Greenough

Application Systems Analysis/Programmer, Sr

Chris.Greenough@nau.edu@GreenO

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