user guide for end users

User Guide for End Users

Login Homepage Search CoursesRequest New Course

Request NewTraining Session

AcceptTrainingInvitation

Scan TrainingAttendance

TrainingEvaluation

TrainingCertificates

CancelTrainingParticipation

User Portfolio

TrainingSelf-Registration

https://learn.tm.com.my

https://learn.tm.com.my Login using your iSHIELDs Username & Password

Homepage Main Menu Search Bar Recommended For You Event Highlights Pending Courses Course Category User Support

Homepage Main Menu Search Bar Recommended For You Event Highlights Pending Courses Course Category User Support

External Training Application

Course Catalogue By Category

Training Session Calendar

List of Requests and Tasks Status

QR Reader via PortalVarious Information (Training & Learning)

Training Portfolio

Homepage Main Menu Search Bar Recommended For You Event Highlights Pending Courses Course Category User Support

Key-in your search keyword & Enter

Homepage Main Menu Search Bar Recommended For You Event Highlights Pending Courses Course Category User Support

Search results.Click READ MORE for details.

Search filters

Homepage Main Menu Search Bar Recommended For You Event Highlights Pending Courses Course Category User Support

Recommended coursesfor users to view.

Click READ MORE for details.

Current event highlights.Click READ MORE for details.

Current pending courses that login user needs to complete

Homepage Main Menu Search Bar Recommended For You Event Highlights Pending Courses Course Category User Support

Click icon to view list of courses under

specific category

Contact points for any questions with regards to this portal.

Search Bar Course CatalogueSearch Courses

Key-in your search keyword & Enter

Search results.Click READ MORE for details.

Search filters

Course Summary will be displayed upon clicking of READ MORE

Search Bar Course CatalogueSearch Courses

Course Catalogue By Category

Example: Click Business & Management

All courses in catalogue category Business & Management will be displayed.Course catalogue will provide basic information about the course.

Search filters

Print Course Catalogue

Request New Course

Click this button to request new course

You can request new course(with justification)

Course not found or not in search result My Task: Request New Course

Request New Course

Course not found or not in search result My Task: Request New Course

Click this button to request new course

Request New Course

Submit Request Approve Acknowledge Assign/Re-route Accepted/Completed

Status trackingLegend:

Green = DoneRed = In progress

Name of requested new course

Describe the new course

Justify your request here

Tentative training date

Where you from: Company, Division, Unit

Subject areafor requested course

Request New Course

Submit Request Approve

Upload your PDFsupporting documents

(as complete as possible)

Specify your Supervisor(for approval purpose)

Submit for approval by your Supervisor(your Supervisor will receive notification email)

Acknowledge Assign/Re-route Accepted/Completed

Request New Course

Submit Request Approve

Upon submission: Current status of your request(Pending Supervisor Approval)

Acknowledge Assign/Re-route Accepted/Completed

Request New Course

Submit Request Approve Acknowledge Assign/Re-route Accepted/Completed

If you are Supervisor, you will need to feedback to request from your sub-ordinates.Click MY TASK > Request New Course to view all requests.Feedback option 1: Approve

Request New Course

Submit Request Approve Acknowledge Assign/Re-route Accepted/Completed

Feedback option 2: RejectChoose Reason of Reject from the list.

Request New Course

Submit Request Approve

Status if your Supervisor approved your request

Status if your Supervisor rejected your request

Only approved request willbe sent to Learning Consultant(for further consideration)

Acknowledge Assign/Re-route Accepted/Completed

Request New Course

Submit Request Approve

Status if your Learning Consultant is yet to acknowledge your request

Status if your Learning Consultant has acknowledged your request

Acknowledge Assign/Re-route Accepted/Completed

Your Learning Consultant is basedon LOB / Subsidiary.

Request New Course

Submit Request Approve Acknowledge Assign/Re-route Accepted/Completed

Status if your Learning Consultant has re-routed your request to

existing course or external training

Status if your Learning Consultant has assigned your request to

Program Coordinator

If your request is not re-routed,it means your request can beconsidered as almost successful.

Request New Course

Submit Request Approve Acknowledge Assign/Re-route Accepted/Completed

Status if Program Coordinatorhas accepted your request and

will create the new course.

Status if Program Coordinator has rejected your request

to create new course.

- Your request is successful if status = Completed.- Program Coordinator will create the course and you will be invitedto attend the training soon.

Request NewTraining Session

Click here to request a new training session.

If there is no session listed in Course Summary suitable for you or your team, you may request a new session.

Request NewTraining Session

Fill-in the form, update the participant (Individual or Group) and SUBMIT to your Supervisor for Approval.

Request NewTraining Session

Approval from Supervisor is required.

If you are a Supervisor, you will need to feedback to request from your sub-ordinates.Click MY TASK > Request New Session to view all requests.

Request NewTraining Session

After Supervisor updated his approval, your request status will be displayed in MY TASK.All approved participants will be classified as WAITING LIST under this course and to be invited to training session.

Current Status(Viewable to Requester)

Current Status(Viewable to Requester)

TrainingSelf-Registration

All open sessions listed in Course Summary can be applied (Self-Register) by any User. Click REGISTER.

TrainingSelf-Registration Confirmation message will notify that the request will be sent to Participant’s Supervisor for approval.

Request confirmation after Requester register to the

published session

Current status of the request

TrainingSelf-Registration

Click MY TASK > Request New Course to view all requests.Feedback options: Approve, Rejected

If you are Supervisor, you will need to feedback to the request from your sub-ordinates.

Sample invitation as below:

AcceptTraining Invitation If you are a Participant of a training session, you will receive invitation email prior to training date.

Confirm your acceptance in TM Learn system by clicking link provided in invitation email. AcceptTraining Invitation

Login first and update your feedback by clicking

You will be redirected to TM Learn Portal. Login first and update your feedback by clicking any of the feedback buttons. Available Options: Accept, Decline, Decline with Replacement

Note: If you received more than one invitation calendar for the same training session (which more than 1 day), feedback only once.

AcceptTraining Invitation

Login first and update training invitation feedback.

Sample as below:

AcceptTraining Invitation

Your feedback will be recorded in TM Learn, under MY TASK > Training Acceptance.

You can check your training records at MY DASHBOARD > My Portfolio > MY TRAINING under tab ‘Training in progress’ with status ‘Session Invitation’. Sample as below:

AcceptTraining Invitation

Training records will be updated accordingly.

On your training day, your training records status at MY DASHBOARD > My Portfolio > MY TRAINING under tab ‘Training inprogress’ will change to ‘Session In Progress’. Participant who has accepted the training invitation may access the coursecontent by clicking Session ID. Sample as below:

AcceptTraining Invitation

Accessing course content during on training day.

On your training day, in order to record your attendance (daily), you will have to scan QR Code.Your Trainer or Program Coordinator will show you the QR Code. Sample as below:

Scan TrainingAttendance Scan QR Code to record your attendance to the training.

Scan QR Code using QR scanner in your smartphone. Login to TM Learn using the link given (after scan).Click CHECK-IN and your attendance will be recorded. Sample as below:

Scan TrainingAttendance Scan QR Code and CHECK-IN to record your attendance to the training.

Scan QR Code again after the training ended (daily) to update your Check Out time.

Scan TrainingAttendance Scan QR Code again by the end of the day and CHECK-IN to update attendance.

You may also record your attendance using built-in QR Reader in the portal by scanning QR Code image. Login to TM Learn and click QR READER. Put the QR Code on the space provided and CHECK-IN.

Scan TrainingAttendance Scan QR Code using built-in camera. Click QR READER to display.

TrainingEvaluation

Trainee must answer Training Evaluation 1 (EI) in TM Learn once training delivered.

Training Evaluation 1 (E1) is compulsory for

every Trainee.

TrainingEvaluation

Sample Training Evaluation 1 questionnaire.

TrainingCertificates

If Participant has answered E1, he/she will be able to view Certificate. Click

CancelTraining Participation

Participant may cancel the training participation before training started.

User to click here to cancel Training participation.

CancelTraining Participation

Participant to give reason of training participation cancellation.

User Portfolio Training records for Normal Employee: Current session

Click: MY DASHBOARD > My Portfolio > MY TRAINING

User Portfolio Training records for Normal Employee: Completed session in TM Learn

i. Completed session in TM Learn: For training session beginning December 2021

User Portfolio Training records for Normal Employee: Completed session in LSO

ii. Completed session in LSO: For training session before December 2021

User Portfolio Teaching records for Trainer: Current & completed session

If you are a Trainer, you will have few tabs in your Portfolio: (a) MY CLASS (b) MY APPOINTMENT LETTER (c) MY TRAINING CLAIM (d) MY E2 EVALUATION

User Portfolio Training coordination records for Program Coordinator: Current & completed session

If you are a Program Coordinator, you will have tab MY COORDINATION.

THANK YOUfrom