usability vs. software development processes

Efficiently integrating usability into software development

Poor requirements specification

Bad relationship management between customers and

developers

Fulfilling user’s needs, wants and desires

Designing user interfaces that allow users to complete their tasks in an efficient and easy way

key for project’s success=

Goals

Managing the project

Software Development Process

Integrating usability techniques

Ethnographic studies, interviews,

surveys, user scenarios, workflow

modeling, focus groups, etc.

Ethnographic studies, interviews,

surveys, user scenarios, workflow

modeling, focus groups, etc.

Prototypes, card sorting, usability

testing, participatory design, etc.

Prototypes, card sorting, usability

testing, participatory design, etc.

Usability testing, heuristic evaluation,

surveys, etc.

Usability testing, heuristic evaluation,

surveys, etc.

Involving Users

Users diversity

Users availability

Development team organizational culture

Product type

Involving Users

Development costs saving

Users efficiency

Revenue

Barriers

Psychological Organizational

“Involving users will only lengthen development timelines and time to market”

“Usage scenarios and usability testing just add to the already sky-high number of requirements

we’re dealing with.”

“We already have enough trouble managing our product development process – adding users into the mix will make the process even more

chaotic.”

“It is problematic to get money and the permission from the projects to do this, it is not

easy to get permission to spend money on doing usability”

We have to analyze…

Don’t overdo on Usability…

Usability

Project Success Critical Point

Susana Vilaçasusanacvilaca@gmail.com

http://susanavilaca.wordpress.com