usability testing – paper prototypes. usability testing - easy as 1-2-3 planning the test...

Usability Testing – Paper Prototypes

Usability Testing - Easy as 1-2-3

Planning the test

Conducting the test

Post-test activities

Planning the test

Define the goals of the usability test

Design the test to meet the goals

Group or individual?

Select participants

Introduce yourself

Make participants feel comfortable

Be clear on the objectives of the test

Have another person present to record comments

Tips on talking with participants

Be careful what you say; don’t influence either during test or during discussion

Discussions should occur only after the test (or after each question) depending on test

Have a concrete method of capturing answers

Have a few open questions at the end for discussion

Thank everyone for participating

Conducting the test

Post-test activities

Consolidate results without analyzing

Analyze your results

Draw conclusions

AbandonedProperty

Media &Publications

Finance &Investments

AffiliatedPrograms

FinancialEducation

RetirementInformation

Paper prototype – TRE example

RetirementInformation

For RetireesFor Active Members

For Employers Contact Us

ForRetirees

Retirement CheckMailing Dates

DownloadableApplications

& Forms

FrequentlyAsked

Questions(FAQs)

For ActiveMembers

Estimate Retirement

Benefits

PaymentOptions

Contract Service

Buy Back

GroupClassification

DownloadableApplications

& Forms

AbandonedProperty

Search forAbandoned

Property

Check YourClaim Status

Print Forms

FrequentlyAsked

Questions(FAQs)

AbandonedProperty

Information

ImportantNotices toThe Public

Regulations Contact Us

AbandonedProperty

Information

What’s NewGift Certificate

LawHolder

InformationAuction

InformationOutreach

Information

Media &Publications

AnnualReports

NewslettersPhotoGallery

Press Releases

Finance &Investments

Loan Programs& Authorities

Bond Resources& Information

Investments

Loan Programs& Authorities

CommonwealthCovenant

Fund

MassachusettsWater Pollution

AbatementTrust

MassachusettsSchoolBuildingAuthority

Bond Information& Resources

DAC – InvestorRelations Provider

Buy Mass Bonds

Investments

CashManagementDepartment

PRIM Board

AffiliatedPrograms

AsianAmerican

Commission

MassachusettsSilver

Legislature

VeteransBonuses

AlcoholBeverages

ControlCommission

AsianAmerican

Commission

Background LegislationUpcoming

Events

MassachusettsSilver

Legislature

About theSilver

Legislature

FrequentlyAsked

Questions(FAQs)

SilverLegislatureObjectives

ContactUs

Veterans Bonuses

About theVeterans

BonusDivision

World War IIBonus

Information

Korean WarBonus

Information

Vietnam War

BonusInformation

WelcomeHome Bonus

Information

ContactUs

FinancialEducation

SMARTRetirement& Beyond

FinancialSMARTS

forStudents

Saving Makes Cents

Cautionwith

Credit

TheMoney

Conference

Tomorrow’sMoney

Brown BagLunchSeries

Saving MakesCents

IntroductionWorking Together

ContestsContact

Us

Paper prototypes

Very simple to create

Removes unnecessary distractions that a website provides

Confirms or denies the information architecture

If conducted early enough in the process, will save valuable time and rework

Questions?

Andrew Chanandrew.chan@state.ma.us617-626-4623www.mass.gov/itd/usabilitytesting