university of almerÍa student comprehensive care area araties

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UNIVERSITY OF ALMERÍA

Student Comprehensive Care Area

ARATIES

UNIVERSITY OF ALMERÍA

Welcome week International students

Student Comprehensive Care Area

ARATIES

La conversación deberíais dirigirla vosotrosYou ought to climb up here and ask us

1¿Cómo pueden ayudarme?How can they help me?

2Support for my

studies

3What about my rights?

I had prepared a good speech... but I wondered (yesterday at midnight) what I would like to know if I were sitting in your place.

1 Online Help

Campus VirtualMi Secretarí@

How can they help me?

1 You can visit us!

How can they help me?

ARATIES

Student Comprehensive Care Area

Organization Structure

Students Administrative

Management Service

Information and Registration

Service

Students Academic

Management Service

What do we really do?A specialized information center for higher education. We answer questions about the Spanish university system.

We also provide administrative information and advice to any interested customer about any topic related to college.

We belong to the network of Youth Information Centers in Spain, so we provide youth information to anyone who requests it.

We provide information about cultural and social events taking place at the university or at other cultural and scientific institutions of the city.

We serve the needs of students through social programs and student support, sometimes directly and sometimes in collaboration with other university departments or other government institutions.

What do we really do?A specialized information center for higher education. We answer questions about the Spanish university system.

We also provide administrative information and advice to any interested customer about any topic related to college.

We belong to the network of Youth Information Centers in Spain, so we provide youth information to anyone who requests it.

We provide information about cultural and social events taking place at the university or at other cultural and scientific institutions of the city.

We serve the needs of students through social programs and student support, sometimes directly and sometimes in collaboration with other university departments or other government institutions.

Times they are a changing

Each year about 20,000 people come to our offices to ask

something.

We answer about 6000 emails per year.

In the last two years our website has received almost 250000 hits.

We publish magazines and other informational materials aimed at

different groups of students or prospective students.

Even publish specific material for the families of our students.

Times they are a changing

Each year about 20,000 people come to our offices to ask

something.

We answer about 6000 emails per year.

In the last two years our website has received almost 250000 hits.

We publish magazines and other informational materials aimed at

different groups of students or prospective students.

Even publish specific material for the families of our students.

Who are our customers?Students of our university.

Students from other universities. Both Spanish and abroad.

People over 25 years who want to join the university to follow some academic degrees.

Prospective students both high school and job training.

High school students from other countries who want to follow university studies in Spain.

Parents of high school and college students.

Student organizations or NGOs that need help to start a project.

Students with disabilities who require some support.

Who are our customers?Students of our university.

Students from other universities. Both Spanish and abroad.

People over 25 years who want to join the university to follow some academic degrees.

Prospective students both high school and job training.

High school students from other countries who want to follow university studies in Spain.

Parents of high school and college students.

Student organizations or NGOs that need help to start a project.

Students with disabilities who require some support.

2 Aula Virtual.

Your home university professor.

Support for my studies

3 relating to university life

.

What about my rights?

Representación activa en órganos de gobierno

Participación en establecimiento y

funcionamiento de normas de permanencia

DERECHOS de los estudiantes universitarios

Real Decreto 1791/2010, de 30 de diciembre, por el que se

aprueba el estatuto del estudiante universitario

Asesoramiento vocacional, académico y profesional

Educación de calidad

Conciliación estudios con vida laboral y familiar

Información sobre

evaluaciones y

calificaciones

Evaluación objetiva y continua

Metodologías activas

Uso y acceso a instalaciones adecuadas

Libertad de expresión, reunión y

asociación

Participación política

universitaria

Participación en las elecciones de

gobierno

Reconocimiento de autoría y propiedad intelectual de

trabajos elaborados durante los estudios

Información sobre prevención de riesgos

Asesoramiento y asistenciaConocer y participar en

programas de incorporación laboral

Reconocimiento académico por participación

social

Participación en programas de movilidad

Ayudas y becas

nacionales y

propias de la

UAL

Incorporación al voluntariado y a la participación social

Validación

experiencia

laboral

Programas de Información y Orientación

Privacidad de datos

Vic

err

ecto

rad

o d

e E

stu

dia

nte

s y

Em

ple

o &

Ara

ties

© R

ocío

Felices C

ab

ate

Igualdad de oportunidades

Trato no sexista. Igualdad entre mujeres y hombres

3 suggestions and complaints.

Please, your complains help us to improve our job.

What about my rights?

3 Ombudsman.

What about my rights?

I have a strategic plan. It's called “doing things right”

Gracias por vuestra atención.

Thank you for your attention

(suspiros de alivio)

Hemos llegado al final

A cambio os doy mi dirección de correo para cualquier duda o pregunta. También se

admiten sugerencias y cualquier aportación que creáis conveniente.

We have reached the end (At last!)

(sighs of relief)

Para cualquier consulta podeis contar conmigo…Muchas Gracias

bclaros@ual.es

ARATIES

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