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Welcome: Creating the 21st Century Unbounded University
March 5, 2015
In Collaboration with:
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2
Agenda
• Welcome
• Cisco WebEx Overview & WebEx for Higher Education Promotion
• Keynote with Dr. Devorah Lieberman, President, University of La Verne
• Office of Information Technology
• WebEx in Academia
• Q&A Session
• Next Steps
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3
WebEx Portfolio Overview
Michael McAlisterCisco WebEx Sales Specialist
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4
Collaboration & EfficiencyCisco WebEx Collaboration Cloud
24x7 Support Unlimited Training Scalable and SecureProcess Consulting
Devices
CollaborationMeeting Center
Web, Audio and Video Conferencing
Budget meetingsCross-Agency Collaboration
Staff DevelopmentLegal contract reviews
Interactive Online Courses
Stimulus ProgramsSoftware RolloutsDatabase trainingDisaster Planningand Preparedness
Virtual ClassTraining Center
WebinarsEvent Center
Large Online Events
Committee MeetingsFund raising
Awareness CampaignsOutreach Programs
Desktop Management
1:1 IT Remote Support Systems Management
Helpdesk TicketingRemote Access
IT SupportSupport Center
Instant Communication
Shared WorkspacesOne click Connect
Shared desktopFile transfer
PresenceMessenger
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5
Meet the New WebEx
• Bold new look and feel• Faster Join time• Wideband audio VoIP• Mac Productivity Tools• DX Integration• ($) WebEx Video Bridge• Personal Rooms (R2)
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6
CMR Cloud – Connect Your WayCisco Video Bridging + Web Conferencing from the Cisco WebEx Cloud
Cisco TelePresenceEndpoints
3rd Party Standards BasedTelepresence Endpoints
Lync 2010Lync 2013
WebEx MobileJabber Mobile
WebEx Desktop, Jabber
DesktopCollaboration
Cisco WebEx Meeting Center
One MeetingConverged video bridging and web conferencing from the WebEx Cloud
Superior ScaleUp to 25 video endpoints & up to additional 500 video enabled WebEx users in a meetingIndustry Leading Proven TechnologyCisco TelePresence video bridging & Cisco WebEx web conferencing
Join From AnywhereFrom any standards-based video device, including SIP, H.323 and Lync
WebEx Higher Education Promotion
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8
Education Offer Includes
• WebEx Enterprise Edition Licensing for all faculty, staff and administration• Includes Meeting Center, Training Center, Event Center and Support Center
• Also includes WebEx Messenger IM/Presence in the Cloud
• Capacity of up to 1000 participants
• Unlimited audio conferencing via computer
• WebEx Meeting Center for all students• Meeting Center for up to 8 participants
• WebEx Messenger IM/Presence
• Unlimited audio conferencing via computer
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9
Licensing Costs
• Multi-year WebEx agreement 5 years
• Based on 100% of total faculty, staff and administration
• Cost per Employee $90
• Offer Valid during Cisco Fiscal Year 2015 and expires July 25, 2015
• Additional Storage, Audio or CMR options may be added via standard GPL SKUs
C97-717209-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11
University of La Verne
Devorah A. Lieberman, Ph.D.
President, University of La Verne
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12
University of La Verne
• Vision and Mission
• History of La Verne
• Regional Campuses and Law School
• Diversity
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13
Innovative Technology Adoption
• The University of La Verne has a history of innovative technology adoption for faculty and students
• Online Classes
• Center for the Advancement of Teaching Excellence
• Blackboard, Banner, Google Apps for Education
• Moving to Unified Collaboration using web technology and advanced Cisco Telepresence
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14
University of La Verne and Cisco
• Cisco technology, such as WebEx and recently Telepresence, extends our reach to students in ways that resonate more with how they want and need to learn
• Leveraging these tools, our faculty are able to engage students more comprehensively, as well as collaborate and share research with colleagues and peer institutions across the globe
• Administratively La Verne has been able to facilitate meetings, conduct staff training, promote faculty productivity, and offer remote technical support
• Through Cisco tool enablement, the University has been able to reduce travel related costs, reduce our carbon footprint and extend our service offerings to students faculty and staff
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15
Cisco Tools Enhance University Communication
• Daily Use
• Conduct Meetings
• Campus Community
• Interdepartmental meetings
• Board of trustee meetings
• Alumni meetings
• Human Resources
• Provide academic advising to students
• Provide remote technology support
• Office of Information Technology
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© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17
WebEx in Action – IT & Support
Hany Seyam
Sr. Director IT Infrastructure
Kristin Lewis
WebEx Technical Support Trainer
Bryan Best
Instructional TechnologyCoordinator
Dr. Todd Britton
Asst. Vice PresidentOffice of Information Technology
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18
Cisco Collaboration and Higher Education – Hany Seyam
A Phased approach…
1. To align with the University strategic plan, our offices evaluated the campus infrastructure and upgraded using Cisco Networking systems
2. Improved telephony using Cisco products
3. Added WebEx web conferencing tools for face-to-face collaboration and increased on-campus collaboration
4. Increased WebEx adoption with staff and then faculty for class instruction
5. Addition of Cisco TelePresence
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19
• Facilitating collaboration to enhance:• Research
• Classes
• Foreign Exchanges
• Alumni relationships & Private sector relationships
• Virtual meeting places via WebEx• Improve Productivity
• Decrease travel time and cost
• Simulates the social proximity between students and teachers
• Cisco TelePresence further enhances productivity, collaboration and cost savings
• TelePresence enables participants to conduct virtual meetings from nearly any location creating a sense of being there in person
• TelePresence in higher education• Administration and cabinet meetings
• Dissertations
• Interviews and recruiting
• Student-professor meetings
Cisco Collaboration and Higher Education
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20
WebEx in Action: Staff, Faculty & Students - Kristin Lewis• Community Outreach – 2012
• Town Hall Meetings – Dr. Linda Gordon
• 20/20 Master Plan – Dr. Clive Houston Brown and Dr. Chip West
• Human Resources – Online Seminars
• Athletics – Student Participation
• Virtual Office Hours – faculty
• Jabber – Registration/Student Accounts
• Faculty and Staff• College of Law: Dr. Gilbert Holmes, Dr. Susan Exon
• Career Center: Mindy Baggish and Jen Morrajo
• Graduate Success Center – Linda De Jong
• Student with special circumstances• Transportation
• Health Issues
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 21
Instructional Technology – Bryan Best
• Instructional technology support and training for faculty
• Cisco Jabber and WebEx
• Jabber as internal support tool
• Instant WebEx meetings for just-in-time support
• WebEx as option for faculty workshops
• Model effective use of technology
• Ideas for the future
• Project Squared
• DX 80 video endpoints at regional
campuses
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© 2012 Cisco and/or its affiliates. All rights reserved. 23
WebEx in Academia
Richard HasseAdjunct Sr. InstructorCollege of Business & Public Management
Dr. Patricia WhitmanSr. Adjunct FacultyPreliminary Administrative Services Credential
Dr. Janeane DimpelSr. Adjunct FacultyClear Administrative Services Credential
Dr. Jack MeekInstructor, Director of Master of Public Administration Program
© 2012 Cisco and/or its affiliates. All rights reserved. 24
Faculty Use Case – Dr. Jack Meek• Dissertation Defense
• Collaboration with faculty and students
• Study group on complex systems and collaboration• Collection of Faculty and student researchers of collaborative studies and complex systems
connected with researchers across the country
• United States of America (University of Vermont, Penn State Harrisburg)
• Europe (Erasmus University, Bamberg University, Trinity College)
© 2012 Cisco and/or its affiliates. All rights reserved. 25
Facilitates Guest Speakers• From Consumption to Conservation
• Scott Russell Sanders
• Melting Ice, Rising Seas, Shifting Shorelines
• John Englander
• Corporate Cultures – The Rights and Rituals of Corporate Life
• Terrence E. Deal
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 26
Business Platforms – Richard Hasse
• Bring the Classroom to the professionally experienced undergrad and graduate student
• Group Discussion
• Multisite Access
• Case Study
• Video Presentation
• Peer Review• Virtual Office• Student Advising
© 2012 Cisco and/or its affiliates. All rights reserved. 27
Classes offered in three formats
• Face-to-face class meetings
• Hybrid classes
• Online classes – combination of Blackboard and WebEx
Department of Organizational Leadership – Dr. Patricia Whitman
© 2012 Cisco and/or its affiliates. All rights reserved. 28
Using WebEx to:• Demonstrate using the
whiteboard
• Share instructor desktop with students
• Share PowerPoint presentations
• Small group meeting with students
• Full class discussions
• Presentations by students
• Instructor resources site on Blackboard
• Lead instructor participation in the regional classes
• Lead instructor observations of courses on regional campuses
© 2012 Cisco and/or its affiliates. All rights reserved. 29
Our Librarians are our Partners
Librarians provide online resources for Blackboard Courses
Provide student instruction on how to access library materials via Blackboard
Librarians use WebEx as the vehicle for short staff development programs on library services for teachers and students
© 2012 Cisco and/or its affiliates. All rights reserved. 30
WebEx makes the difference to our online classes• Combination of Blackboard and WebEx makes a powerful instructional
platform
• WebEx provides the face-to-face interaction that brings life to the class
• Meetings in real-time allow students to experience the instructor to student, and student-to-student interactions necessary for effective learning
© 2012 Cisco and/or its affiliates. All rights reserved. 31
WebEx in Academia – Dr. Janeane Dimpel
• Training program coaches
• Working with school district mentors
• Counseling students
• Enhancing the online learning experience
• Working in learning groups
• Defending final learning projects or papers
• Connecting students with international students
Let’s hear from two students as they share their webinar experiences
C97-717209-00 © 2012 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 32
Cisco Confidential© 2013 Cisco and/or its affiliates. All rights reserved. 33Cisco Confidential 33© 2010 Cisco and/or its affiliates. All rights reserved.
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Q&A
© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 34
Jackson Helms
Collaboration Specialist – Public Sector WEST
(919) 392-2217
jahelms@cisco.com
Everett Blake
Collaboration Specialist - Public Sector EAST
(408) 922-5345
eblake@cisco.com
Next Steps – Contact Us
Thank you
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