trust in virtual teams berlin change days 2012 jouke kruijer, kruijervermeer holger nauheimer,...
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Trust in Virtual Teams
Berlin Change Days 2012
Jouke Kruijer, KruijerVermeerHolger Nauheimer, Change Facilitation s.r.o.
Aspects of Virtuality
Processes
Tools
People
People
Trust in distributed teams• It determines my engagement• It impacts team performance• It contributes to well-being
Trust
Credibility Reliability Intimacy
Self-orientation
+ +=
Who do you want to be?
Leadership, Teamwork, Trust
MatureTeam YoungTeam
Processes
• create transperancy• provide safety
• increase effectiveness
Tools(we understand spaces as tools)
Elements of Space
Systems Change Ecology
People
Technology
Space
Process
Spacial Diversity
Spacial Transparency
Spacial Inconvenience
Zielgerichtete Arbeitsgruppen
Neutral Zones
Virtual Spaces
synchronousasynchronous near-time
large groups
small groups
Chat rooms
Wikis
web conferencing
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