transport operations

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Transport Operations

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National EMS Education Standard Competencies

EMS OperationsKnowledge of operational roles and

responsibilities to ensure patient, public, and personnel safety.

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National EMS Education Standard Competencies

Principles of Safely Operating a Ground Ambulance

• Risks and responsibilities of emergency response

• Risks and responsibilities of transport

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National EMS Education Standard Competencies

MedicineIntegrates assessment findings with principles

of epidemiology and pathophysiology to formulate a field impression and implement a comprehensive treatment/disposition plan for a patient with a medical complaint.

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National EMS Education Standard Competencies

Infectious Diseases

Awareness and management of

• A patient who may have an infectious disease

• How to decontaminate equipment after treating a patient

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National EMS Education Standard Competencies

Infectious Diseases

Assessment and management of• A patient who may have an infectious

disease• How to decontaminate the ambulance and

equipment after treating a patient

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National EMS Education Standard Competencies

Infectious Diseases

Assessment and management of• A patient who may be infected with a

bloodborne pathogen− Human immunodeficiency virus (HIV)− Hepatitis B

• Antibiotic-resistant infections

• Current infectious disease prevalent in the community

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Introduction

• Today’s ambulances are equipped with state-of-the-art technology.

• Driving an ambulance requires good technique and judgment.

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Emergency Vehicle Design

• US General Services Administration determines ambulance standards.

• Design and manufacturing guidelines are reviewed and updated every 5 years.− Outlined by the DOT KKK 1822

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Emergency Vehicle Design

• Type I: Conventional

• Type II: Standard van

• Type III: Specialty van

© Tom Carter/PhotoEdit, Inc.

Courtesy of Captain David Jackson, Saginaw Township Fire Department

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Ambulance Equipment

• Every inch of space on an ambulance stores and secures equipment.

• Organizations influence the list of supplies and equipment that should be carried. − OSHA− ACS− NFPA

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Checking the Ambulance

• Crew members are responsible for ensuring: − Unit is capable of

responding− Proper equipment

and supplies are available

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Checking the Ambulance

• A daily check of the ambulance should ensure that it can: − Start− Steer− Stop− Stay running

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Checking the Ambulance

• Warning signs− Belt noise− Break fade − Brake pull− Drift− Steering pull

− Pulsating brake− Steering play− Tire squeal− Wheel bounce− Wheel wobble

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Ambulance Staffing and Development

• Maximize productivity and minimize response times by analyzing:− Response times− Productivity− Unit costs− Taxpayer subsidies

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Ambulance and EMS Systems

• In US, most first-response EMS and ambulance service is delivered by the fire department.− Other models include:

• Private, for-profit agencies• Public agency• Public-private partnerships

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System Status Management (SSM)

• Goals:− Maximize efficiency− Reduce response time

• Considers:− Peak loads− Strategic deployment

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Ambulance Stationing

• Goals: − Maximize

efficiency − Minimize response

times

• Factors include:− Distance vs. call

volume − Special facilities − Need for

maintenance − Storage− Classrooms− Sleeping quarters

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En Route to Scene

• As you prepare to respond: − Fasten seatbelts and shoulder harnesses.− Inform dispatch you are responding.− Confirm nature and location of call.− Ask for other information.

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En Route to Scene

• While on route:− Prepare to assess and care for the patient.− Review dispatch information.− Assign duties and tasks.− Decide which equipment to take.− Decide which stretcher to take.

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Arrival at the Scene

• Look for safety hazards.

• Evaluate the need for additional units.

• Determine the mechanism of injury or nature of the illness.

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Arrival at the Scene

• Evaluate the need to stabilize the spine.

• Follow standard precautions.

• If you are the first at a multiple-casualty incident, estimate the number of patients.

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Traffic Control

• Ensure orderly traffic flow, and prevent another crash.

• Place reflectors and other warning devices on both sides of crash.

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Securing Equipment

• Make sure all equipment is secured before placing a vehicle in motion. − Some equipment can become lethal projectiles

if not secured properly.

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Safe Patient Transfer

• Excessive speed is unnecessary and dangerous.− Common sense and good driving techniques

are required.

• Secure the patient with at least three straps across the body.

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Postrun Activities: Restocking, Cleaning, and Disinfection

• Clean and disinfect ambulance and equipment used.

• Restock supplies.

• Perform routine inspections.

• Decontaminate the ambulance.

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Defensive Ambulance Driving Techniques

• More than 6,000 crashes per year

• Knowledge of vehicle operation is critical.

© Robert Brenner/PhotoEdit, Inc.

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Driver Characteristics

• Diligence and caution

• Positive attitude about your ability

• Tolerance of other drivers

• Physical fitness

• Emotional fitness

• Proper attitude

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Safe Driving Practices

• Route planning and navigation− Have access to street and area maps− Become familiar with the roads and traffic

patterns in your area.• Avoid heavy traffic areas.• Know your way around.

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Safe Driving Practices

• Fatigue − Don’t be ashamed

to admit when you are fatigued.

− Place yourself out of service until fatigue has passed.

• Distractions − Never attempt to:

• Type• Text• Operate personal

data devices• Listen to music• Eat or drink

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Safe Driving Practices

• Use of safety restraints− All passengers should wear seatbelts.

• Speed− Always drive with caution.

• Siren risk-benefit analysis− Never use to transport a nonemergency patient.

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Safe Driving Practices

• Driver anticipation− All other drivers are unpredictable. − Maintain a safe travel distance behind vehicles.− Do not respond aggressively to drivers.− Do not accelerate through intersections.

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Safe Driving Practices

• Driver anticipation (cont’d)− Make eye contact with fellow drivers.− Use turn signals.− Never force a vehicle into oncoming traffic.

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Safe Driving Practices

• Cushion of safety− Maintain a safe distance from vehicles.− Avoiding being tailgated.− Be aware of blind spots.

• View ahead• Rear of vehicle• Side of vehicle

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Safe Driving Practices

• Vehicle size and distance judgment− Vehicle length and width are critical when:

• Maneuvering• Driving• Parking• Braking and passing

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Safe Driving Practices

• Backing up the emergency vehicle − Use a spotter. − Agree with the

spotter before moving.

− Keep your spotter in view at all times.

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Safe Driving Practices

• Backing up the emergency vehicle (cont’d)− Agree on hand signals before moving.− Keep your window cracked open.− Do a walk-around before getting in the vehicle. − Use audible warning devices. − Do not rely on a back-up camera.

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Safe Driving Practices

• Parking at an emergency scene− Allow for efficient traffic control and flow.− Do not block other emergency vehicles.− Park uphill or upwind. − Stay away from structures that might collapse.− Always use your parking brake.

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Safe Driving Practices

• Parking at an emergency scene (cont’d)− Park as close to

the scene as possible.

− Park where your departure will not be hampered.

− Be aware of terrain.

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Safe Driving Practices

• Parking at an emergency scene (cont’d)− Turn off headlights to avoid blinding oncoming

traffic at night.− Always wear visible protective clothing.

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Emergency Vehicle Control

• Two ways to control a vehicle: − Changing directions − Changing speed

• Drivers must constantly evaluate the road surface.

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Emergency Vehicle Control

• Road positioning and cornering− Take corners at the

speed that will put you in the proper road position

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Braking

• Getting a feel for brake pressure comes with experience and practice.

• Get to know each vehicle you drive.

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Controlled Braking

• Weather and road conditions− Weight distribution should be taken into

consideration during inclement weather.

• Hydroplaning− Gradually slow down without slamming on the

brakes.

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Controlled Braking

• Water on the roadway− Lightly tap the brakes several times after driving

through water to dry them.

• Decreased visibility− During fog, smog, snow, or heavy rain, use low

headlights.− Use headlights during the day.

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Controlled Braking

• Ice and slippery surfaces− All-weather tires and appropriate speed will

reduce traction problems.− Be especially careful on bridges and

overpasses.

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Laws and Regulations

• Vary from state to state and city to city

• Emergency vehicle drivers have certain limited privileges.− Privileges don’t lessen liability in a crash.

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Laws and Regulations

• Use of warning lights and sirens− Unit must be on a true emergency call.− Audible and visual warning devices must be

used simultaneously.− Unit must be operated with due regard for the

safety of others.

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Laws and Regulations

• Right-of-way privileges− Only use when

necessary.− Know your local

right-of-way privileges.

• Use of escorts− Generally not a

good idea− Leave space

between vehicles.− Instruct family

members not to drive closely behind you.

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Laws and Regulations

• Intersection hazards− Look for other motorists and pedestrians before

proceeding into the intersection.

• Unpaved roadways and rural settings− Operate the vehicle at a lower speed.− Maintain a firm grip on the steering wheel.

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Laws and Regulations

• School buses− Never pass a

school bus that has stopped.

• School zones− In many states it is

illegal to exceed the speed limit in school zones.

• Funeral processions− Most states offer

no exemption.− Out of respect,

most drivers turn off audible devices.

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Air Medical Transports

• Can speed up transfer of patients

• Factors to consider:− Does the patient’s condition warrant the risk of

using air transport?− Will the use of air transport truly save time?

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Rotor-Wing Versus Fixed-Wing Air Ambulances

• Rotor-wing aircraft − Standard of care

for transportation of critically injured

• Fixed-wing aircraft − Used mainly for

long-distance transportation

© Hermann J. Knipperatz/AP Photos

Courtesy of Brian Denlinger and STAT MedEvac

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Advantages of Using Air Ambulances

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Disadvantages of Using Air Ambulances

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Helicopter Medical Evacuation Operations

• Why call for a medevac?− Ground transportation will take too long.− Conditions limit or prohibit the use of ground

transportation.− Patient requires advanced care.− Multiple patients will overwhelm a hospital.

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Helicopter Medical Evacuation Operations

• Who receives a medevac?− Patients with time-dependent injuries or

illnesses− Patients with serious conditions− Trauma patients

• Who do you call?− Notify dispatcher

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Helicopter Medical Evacuation Operations

• Medevac issues− Weather− Environment/terrain− Altitude− Airspeed limitations− Cabin size− Cost

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Establishing a Landing Zone

• Should be a hard or a grassy level surface

• Should be cleared of loose debris

• Should be clear of overhead or tall hazards

• Should be marked with weighted cones or emergency vehicles

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Landing Zone Safety and Patient Transfer

• Be familiar with capabilities, protocols, and methods for accessing helicopters.

• Go only where the pilot and crew directs you.

• Keep a safe distance from the aircraft whenever it’s on the ground and “hot.”

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Landing Zone Safety and Patient Transfer

• The proper approach is between nine-o’-clock and three-o’-clock.

• Walk in a crouched position when approaching.

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Landing Zone Safety and Patient Transfer

• When operating at a landing zone:− Pay attention to the flight crew.− Become familiar with hand signals.− Do not approach unless instructed by flight

crew.

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Landing Zone Safety and Patient Transfer

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Landing Zone Safety and Patient Transfer

• When operating at a landing zone (cont’d):− Make sure all equipment/patients are secured. − Always approach from the front.− Smoking, open lights or flames, and flares are

prohibited within 50 ft of the aircraft.

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Communicating with Other Agencies

• When requesting a medevac response, always include:− Ground contact radio channel − Call sign of the unit

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Special Considerations

• Night landings− Do not shine lights in the air to help the pilot. − Direct light toward the ground.− Smoking, open lights or flames, and flares are

prohibited within 50 ft of the aircraft.

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Special Considerations

• Landing on uneven ground− Approach from downhill side only.− Do not move the patient until signaled.

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Special Considerations

• Medevacs at hazardous materials incidents− Flight crew should be notified immediately.− Landing zone should be established upwind and

uphill from the scene.− Exposed patients must be decontaminated

before being loaded into the aircraft.

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Summary

• DOT KKK 1822 sets the standards for ambulance design and manufacturing specifications.

• Three body styles: Type I, Type II, Type III

• Check the ambulance at the beginning of every shift to ensure that all equipment is available and in good working order.

• Preventative maintenance is as important as operating skills.

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Summary

• Perform routine inspection after each call.

• Learning how to properly operate your vehicle is just as important as learning how to care for patients.

• Drivers must be qualified to drive an ambulance, must be physically and emotionally fit, and must have the proper attitude.

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Summary

• All drivers and passengers should use appropriate safety restraints while vehicles are in motion.

• Make sure all equipment is secure before leaving the scene.

• Lights and sirens should be used sparingly.

• Avoid backing up vehicle if possible. When unavoidable, always use a spotter.

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Summary

• Use extreme caution when driving in heavy traffic areas or in rural areas.

• Slow down in inclement weather.• Any specific exemption from traffic laws

does not negate your responsibility to proceed with due regard.

• Escorts should not be used. • Air ambulances are used to evacuate

medical and trauma patients.

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Summary

• A medical evacuation is commonly known as a medevac.

• You must follow certain safety rules when you are working around landing zones and helicopters.

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Credits

• Backgrounds: Purple—Courtesy of Rhonda Beck; Blue—Jones & Bartlett Learning. Courtesy of MIEMSS; Red—© Margo Harrison/ShutterStock, Inc.; Green—Courtesy of Rhonda Beck.

• Unless otherwise indicated, all photographs and illustrations are under copyright of Jones & Bartlett Learning, courtesy of Maryland Institute for Emergency Medical Services Systems, or have been provided by the American Academy of Orthopaedic Surgeons.

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