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“ Where Perseverance and Passion Performs…”
SUPERVISORY DEVELOPMENT TRAINING
PROGRAM
Building Communication & Presentation Skills to
Develop Persona
GLOBAL
TALENT
CONSULTANTS
COMPANY LIMITED
Training Proposal
We are one of the leading Asia Pacific Education & Human Resources Company with focus on
people processes and organizational development. We believe working close to our clients in
order to understand, analyze and resolve any challenges faced by them and turn them into
opportunities for sustainable future growth.
Supervisory Development Training Program
Global Talent Consultants Company Limited Page 2
OBJECTIVE OF WORKSHOP
The process of transmitting one’s ideas to another person with
intent to get response or feedback is known as communication.
Communication is a process of creating understanding in the mind
of the receiver as intended by the sender or Communication refers
to the sharing of ideas, facts, opinions and information. Someone
once said that communication is the knitting that holds the
organization together and therefore is vital for its success.
Therefore it is essential for an employee to have good
communication skills to deliver better results.
KEY TAKEWAYS
Communication – Power of Human Being
Communication – Drive People with Passion by using Body
Language
Communication – Listening Skills
Communicating Effectively to Drive Performance
Presenting Ideas in a Structure Manner
Making Communication as your Strength
CONTENTS
COMMUNICATION – POWER OF HUMAN BEING
It is not what you say but how you say makes a difference.
Communication is considered to be one of the hygiene factors
for life.
Communication is the biggest property of human being with
power in it.
Supervisory Development Training Program
Global Talent Consultants Company Limited Page 3
COMMUNICATION – BUILDING RELATIONSHIPS
Communication is the great tranquilizer for the relationship
building.
Creating an impact with communication is an art for the winners.
It acts as strength to drive relationships beyond business with
positive image.
COMMUNICATION – BODY LANGUAGE
Constitute majority part of non – verbal communication.
Posters, Gestures speak more loudly than words.
Importance of creating an impact in communication using body
language.
Speaking from heart with usage of appropriate body language.
COMMUNICATION – LISTENING SKILLS
Listening skill is more powerful than communication skills.
Listening with empathy.
Giving opportunity for others to speak out.
SPARKLING PERFORMANCE BY USING RIGHT COMMUNICATION
Making impact with the customers, peers, teams and superiors
with right communication skills.
Presenting ideas in a manner which are attractive even while
listening to it.
Implementing strong thoughts into action with right
communication skills.
Supervisory Development Training Program
Global Talent Consultants Company Limited Page 4
PRESENTATION SKILLS
Preparedness of ideas in a structured manner.
Rehearsal the ideas to put in place PDCA.
Using appropriate modes of presenting ideas through
PowerPoint.
Using body language and postures to deliver impactful
presentations.
METHODOLOGY
• This interactive workshop will provide opportunities to
individuals in understanding the key issues they are facing along
with tips on how to create a roadmap for change in their own
behavior.
• By utilizing case studies, simulation exercise and games we will
make sure that participants choose the right issues and explore the
same for the right change they seek to manage the most.
Supervisory Development Training Program
Global Talent Consultants Company Limited Page 5
MR. DK BAKSHI
Chief Mentor & CEO of Global Talent Consultants Company Limited Secretary General, India – Thai Business Association Executive Director India – Thai Chamber of Commerce Executive Director Indian Association of Thailand
DK Bakshi known as Mr. Motivator is a well-known HRD professional with
key focus on people development and people processes to create world
class people to deliver world class businesses results. His area of
specialization is core organizational development having key strength of building people for their personal
and professional success. He has his own training modules developed over the years such as “Roadmap to
Success“, “Building Passionate Powerful Teams for Business Excellence” “Road path to Total Quality
Management “,“Employee Engagement & Excitement - creating an organization with difference” and many
more. He is also an author of couple of books and has written more than 1000 articles, also regularly
written at Bangkok.
Post and nation on “Roadmap to Success” article for 4 years covering various aspects of management with
practical steps to enhance one’s performance and change the environment. His most recent assignment
was Vice President Global Human Resources with Indorama Global at Bangkok Thailand covering three
continents Asia America and Europe. He has been instrumental in building some of the great human
resource models across various countries in America and Europe and Asia Pacific.
He now runs his own organization called ‘Global Talent Company Limited’ out of Bangkok, Thailand wherein
he drives Education, Training, OD and various HR activities in APAC region and globally. He has been in
corporate world for over 26 years with Indian, Austrian, German, American companies of repute. His
experience of working with around 12 cultures across the globe has helped him understand psychology of
workforce across industries, and thereby conducting workshops on leadership and management skills for
educational institutions and corporate houses. He believes in shifting perspective from Global to Glocal and
creating leaders for the future world. His contribution to Management topics and especially to the changing
patterns with Global Outlook as well as empowering and nurturing the Gen Y has been appreciated
globally. He ignites mind and behavior of people to deliver the extra ordinary business and people results to
develop the society at large building global world a great place to perform. He believes that there is only
one religion which will rule the world as “Religion of Performance “. His talks are stimulating, passionate
Supervisory Development Training Program
Global Talent Consultants Company Limited Page 6
and revolve around people making a difference to the community, society, business, country and the Global
world.
He has been Vice-President of Delhi Management Association (DMA) India, one of the leading management
associations. He has been VP of Amity Corporate Network, Chairman of Indian National Suggestion Scheme
Association (INSAAN), Chapter In-charge of Quality Circle Forum of India New Delhi, Vice Chairman of
National Chapter of Quality Management (NCQM). He is on advisory board of around two dozen business
schools across APAC. He is Executive Director of Global Achievers Forum as well as spokes -man for Indian
Embassy in Thailand for Education and HRD matters. It was Bangkok Post the leading English newspaper of
Thailand which started calling him Mr Motivator in the year 2004 due to his regular articles on Roadmap to
success. He is proudly being talked as Mr Motivator in the human resource and education fraternity.
He has built a strong retreat model for the students and corporate called as 3E (Education Experience and
Enlightenment) wherein he works with them to become Global Managers of Tomorrow. He also drove a
new module “Global Talent’s Antardarshan” a great employability model for the students on soft skills
training. This program is presently run at ANSAL University in India spread over to 1000 students of various
fields of business, engineering, architecture, hospitality etc. His Education retreats for students, corporate
and education leaders (Deans, Directors, Principal(s)) are some of the well-known programs in his fold of
excellence. He is a Psychologist with Masters in Human Resources Management and Post Graduate
Diploma in Total Quality Management certified by Living Quality Guru Dr. Taguchi. HE has many Indian and
international recognition to his credit. He has won “Best Speaker Award” at many Indian and international
conferences. He has also won the HR Excellence Award at Top Rankers GSBA India year 2006-07. He has
also won the HR Excellence Award at NIPM and PMA India in the year 20 04. He has recently been awarded
as “Glory of India Award” by the Honorable Minister of Labor Kingdom of Thailand. He was also awarded as
the Best speaker award at Lithuanian University in the Eastern Europe as well as Albama in US.
As a practitioner of human capital development he aims to take out the best from the people through his
innovative HR practices. He is a regular speaker at various international conferences and commands a great
respect in public speaking. He is one of the thought provoking speakers with commendable insight into the
latest management techniques. He also promotes of “India Got Talent “and helps Indian Manager to attain
ability to become Global Indian Managers. Known for his unique style of delivery he spreads his message of
becoming Global Managers with Passion, Perseverance and Performance!!!!
Supervisory Development Training Program
Global Talent Consultants Company Limited Page 7
MR. INN NARULA (Senior Consultant HR & OD)
Mr. Inn Narula has for 30 years been the General Manager of two
apartment complexes in Thailand serving international tenants from all
over the world. He is also the Managing Director of two trading companies,
Lokumal (Thailand) Co., Ltd. and Mahtani Brothers Co., Ltd. (which has a
sales turnover – in Thailand alone – of well over 150 million Baht). The
companies – which have offices and affiliates in Nigeria, England, Dubai,
Taiwan, Philippines, Hong-Kong, Japan, Indonesia and India – export textiles, garments, baby products,
P.V.C., flooring materials, snack-food, canned fish, canned fruits and juices to Australia, Papua New Guinea
and the Middle East.
As part of his job, Mr. Narula has had to travel extensively to many different parts of the world, and has
over the years managed to establish a very impressive number of long lasting business relationships with
people from many different cultures. Through experience he has learnt how to apply the interpersonal skills
needed for succeeding well in a global business environment and the process – gained a profound
understanding of the importance of knowing how to operate harmoniously with people from other cultures
(with different business norms, religious backgrounds, ethnics and values).
For over 20 years, he has been a lecturer at Thailand’s Assumption University, whose 20,000 students come
from all over the world, and was from 1980 to 1985 the Chairman of the Department of Marketing. He has
also served as the president of the Siam Toastmasters Club (the communication and leadership club) and is
still an active member. His reputation as a fun and interesting lecturer is well established, and he is often
invited as a guest speaker to different kinds of international business functions (especially when there is a
need to liven up the atmosphere).
He attended schools in Thailand and India, receiving a Bachelor’s Degree from University in Bangkok, and
an M. Sc. in Applied Economics from Santa Clara University in California. He has worked as a professional
Management Consultant in the field of intercultural education, training and conducting workshops for the
United Nations and some of the largest and most reputable companies and corporations in the world, such
as, General Motors, BMW, Ford/Mazda, Johnson & Johnson, Sheraton Hotel, Boston Consulting Group,
Esso, Unocal, Chevron, Shell, IKEA, Microchip, Michelin, Ericsson, Standard & Chartered Bank, Hong Kong &
Shanghai Bank, Marriott Hotel, Uniliver, Tetra Pak, Schindler, Astra Zeneca, etc.
Supervisory Development Training Program
Global Talent Consultants Company Limited Page 8
MR. PIERRE DELALANDE (Senior Trainer)
Pierre Delalande has lived in Thailand for 40 years, since February 1970. He
was educated in Paris, then at the University of Montpellier in France, with
degrees in General Agriculture and advanced degrees in Tropical
Agriculture, in the field of Plant Protection and Bio-Ecology. He also
furthered his studies in Economic Sciences.
For 3 years, he served as Agricultural Expert in Central African countries,
coping with a variety of religions, languages and cultural groups. Transferred in Thailand in 1970, he worked
as an Agricultural Expert with the Thai Department of Agriculture. It was an opportunity to understand
farmers’ mentality as well as Thai bureaucratic system. Thereafter, he switched to tourism related business,
managing cross-cultural teams in travel agencies, hotels and restaurants. Especially, he served for almost 8
years as Senior Assistant Manager of The Bangkok Peninsula / The Regent of Bangkok (now Four Seasons),
one of the finest hotels in the world. So doing, he developed, during a period of over 20 years, a high sense
of “Customer Service”. For the past 20 years, he has been leading the “Once Upon A Time” Group (Thai
restaurants, Farm-stay lodging, Ornamental & medicinal plants, Thai scented products, Photo-studio, Stage
and TV dramas, Graphic design), and acting has been his hobby for 25 years.
Subsequently, he intensively participated, since 1995, in numerous seminars organized for international or
multinational companies, as director, instructor or facilitator.
He conducted several seminars on “Cross-Cultural Management Skills”, especially for ABB, ABN-Amro-
Bank, BCC, Ch. Karnchang, Chevron, Coca-Cola, Essilor, Ford-Mazda (Auto-Alliance), General Motors,
Hana, Ikea, Inchcape, Krungthai Bank, Makro, Mars-Effem Food, Mercedes-Benz, Michelin, Nokia,
Oxychem (TPC-Oxy), Sadesa, Seagate, Sekurit-Saint Gobain-TOA, Technip, Sika, Tops, Total, Texas
Instruments (Alpha Memory), Warnert-Lambert, as well as for many Executives of other international
companies.
He conducted several workshops on “Team Building”, “Communication” and “Leadership”, for such
companies as Aetna, Bayer, BMW, Dana-Spicer, Essilor, GM, Heineken, Ikea, Inchcape, Pataya Food,
Procter & Gamble, Rohm & Haas, Rovithai, Shell, Siemens and SV-EDS.
He also conducted several seminars about “Assertiveness & Accountability”, as well as “Keys to become
a global manager”, for AIS, Banyan Tree Hotel, Copeland-Emerson, Ikea, Johnson & Johnson, Narai-
Liberty and Nike.
Supervisory Development Training Program
Global Talent Consultants Company Limited Page 9
Additionally, he conducted seminars or training courses more focused on the hotel industry for
Alamanda, Amari, Banyan Tree (Bkk & Phuket), Dusit Laguna, Felix Arnoma Swishotel, Hilton, Laguna
Beach Resort, Sheraton Grande, Sheraton Laguna, Shangri-La, Sofitel, The Peninsula, etc. as well as for
hospitals such as Bangkok Pattaya Hospital.
He has also been a Consultant, a Crisis Solving Agent or a Survey Operator for various companies, such
as Copeland-Emerson, Daikin, Laguna Group of Hotels in Phuket, Mars-Effem Food, Mercedes-Benz
Leasing, Pataya Food Industries, Technip, York Air-conditioning, as well as for international organizations
such as FAO, UNICEF, and UNESCO.
He speaks French, English, Thai, with some understanding of others languages. His hobbies are acting (over
90 soap operas & movies), nature (he has an orchard-nursery turned into a community recreation center
with horses, boats, restaurant & farm-stay rooms, in Pong Nam Ron, Chantaburi), sports (tennis, volleyball,
jogging), politics.
Supervisory Development Training Program
Global Talent Consultants Company Limited Page 10
MR. SUPAT CHOOMCHUAY (Senior Consultant HR & OD)
Supat worked as President and Senior Consultant Pro-Activa Co., Ltd. He
has long training experience of over 30 years for non-governmental
organization (NGO‟s) and business firms. He specializes in assisting
management teams to improve their effectiveness through tailor-made
Programs and workshops designed to meet each client’s specific needs.
Expert in training with a specific emphasis on Communication, leadership,
Time Management, and Project Planning and Project Management
Supervisory Skills Development, Customer Service Excellence, Effective Presentation, Train-The-Trainers,
Problem Solving and Decision Making.
He has obtained his major degrees from institutes like M.P.A, East-West Center (Hawaii, U.S.A), ILO Training
Center (Turin, Italy), U.S. Peace Corps, and GTZ Germany. He has been conducting various trainings and
workshops as below,
Training consultant of International Cooperative Alliance (ICA), Swiss Development Cooperation
(SDC) and U.S Peace Corps. Has good experience in Human Resource and Administration
For local organizations, he was Training Manager of Monte in Hotels, and Senior Training
Consultant of Performa (Thailand)
He has conducted management programs for supervisors up to top management for such well-
known organization as,
He has conducted management and leadership programs for supervisors up to top management for
such well-known organization as, Ansell, APV (Thailand), Avon, Bayer, BHP Steel Building, BP Oil
(Thailand), Bristol-Myers Squibb, Caltex, Christiani & Nielssen, CIGNA International, Citibank, Ekarat
Engineering , Elec & Eltex, G.M. Thai, General Motors, Inchape , Johnson & Johnson, Michilin,
Narong Industry (KPN), Nestle, Nokia (Telecommunications), Pakkred Vechakarn General Hospital,
Petroleum Authority of Thailand, Phillips, P. Charoen Phan Group, Regent Hotel, Reuters, Rhone-
Poulenc, Ross Systems, Royal Garden Riverside Hotel, Seagate (both in Thailand and U.S.A), Shell,
Sukhothai Hotels, Siam Cement, Siam Commercial Bank, Standard Chartered Bank, Telecom Asia,
Texas Instruments (both in Thailand and Singapore), Thai Fuji Finance & Securities, Thailand Duty
Free Shop, Thai wah, Toyota, 3M Thailand, etc.
Supervisory Development Training Program
Global Talent Consultants Company Limited Page 11
MR. BOONCHAI WINIJRAWANGKANR (Senior Trainer)
He has a professional working experience of 15 years in various HR roles.
He has acquired his professional degree from Sukhothaithumathiraj
University & Chiangmai University. He has hands on experience in
negotiation with long term agreements, a great skill encompassing
communication and leadership & Business Closure by High–Classify
Strategy with Low Impact Results, which requires skilled communicator
with effective management skills. Some of the companies he had worked for are Cardinal Health, General
Electric, General Motors, KCE Technology, Nisshin-STC Flour Milling and Teijin (Thailand).
Some of the leadership and team building projects he has done are Employees Outing, Leaderships &
Pioneers Outing, Team Building and Leadership Courses.
ORGANIZER PROJECTS
ESIE Charity Golf in Y2012 and Y2011
ESIEHR Charity Car Rally in Y2011
Udon Thanee Provincial Administration Organization visited Pattaya in Y2011
Klang Office Zone 4 visited Rayong in Y2011
“ Where Perseverance and Passion Performs…”
Mr. DK Bakshi
Chief Mentor & CEO
dkbakshi@globaltalent.co.in
Mob: +66 – 81901 – 3775
Ms. Jane Jotinandana
People Development Manager
jane@globaltalent.co.in
Mob: +66 – 81901 – 3775
Connect With Us At: http://www.facebook.com/GlobalTalentConsultants http://www.globaltalent.co.in/
GLOBAL
TALENT
CONSULTANTS
COMPANY LIMITED
BANGKOK OFFICE Room No. 213/4, 5
th Floor – Asoke Tower,
Asoke Road, Soi – 21, Sukhumvit, Wattana, Bangkok – 10110, Thailand Tel: +66 – 2664 – 4498, Fax: +66 – 2664 – 4404
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