training handbook - university of virginia

Training

Handbook

2012-2013

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Table of Contents

UVaClubs Student Ambassadors Program and Process .............................................................................. 2-3

UVaClubs Student Ambassador Activities ................................................................................................................. 4

UVaClubs Student Ambassador Executive Committee .................................................................................... 5

2012 UVaClubs Student Ambassador Roster .................................................................................................... 6-9

2012 Regional Engagement Staff ............................................................................................................................... 10

Student Send-off Talking Points and FAQs ................................................................................................... 11-14

Student Ambassador Etiquette ................................................................................................................................... 15

Thank You ............................................................................................................................................................................... 16

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UVaClubs Student Ambassadors Program and Process

NAME

1. The name of this organization shall be the UVaClubs Student Ambassadors at the University of Virginia.

PURPOSE

1. The purpose of the UVaClubs Student Ambassadors is to connect University of Virginia alumni, parents and friends to the University through interaction with current students.

MEMBERSHIP

1. Ambassadors shall be selected based on their performance in an application and interview process. Participation cannot be restricted by reason of age, citizenship, color, disability, gender, race, religion, national origin, political affiliation, sexual orientation, or status as a disabled veteran or veteran of the Vietnam era. All ambassadors must be enrolled as a full-time student.

OFFICERS AND EXECUTIVE BOARD

1. Annually-appointed officers shall consist of a President, Vice-President, Communications Chair, and six (6) Regional Chairs.

2. Any member of the UVaClubs Student Ambassador program is eligible to become a member of the Executive Board. This appointment will be made by the current Executive Committee and Office of Engagement.

3. Any officer shall be subject to removal from office for negligence in the performance of duties, misconduct in office, or for any other cause.

4. Special appointment will fill any vacancies at the next scheduled General Body Meeting. If immediate remedy is required, the Executive Board may appoint someone until the special election occurs.

ARTICLE V: DUTIES OF OFFICERS

1. President: The President shall preside over monthly General Body meetings and Executive Board meetings. The President shall also be responsible for overseeing the day to day business of the program and serving as a liaison between the UVaClubs Student Ambassadors, the Office of Engagement and any external organizations.

2. Vice-President: The Vice-President shall assist the President in overseeing the day to day business of the UVaClubs Student Ambassadors and support the President in all administrative matters. Should the President vacate the office for any reason, the Vice-President shall become the acting chair in all capacities until the selection of a new President. The Vice-President also works with the Office of Engagement to develop and present training curriculum to the UVaClubs Student Ambassadors.

3. Communications Chair: The Communications Chair shall record, prepare, and preserve an account of all proceedings of General Body meetings and Executive Board meetings. The Communications Chair shall be in charge of recruiting individuals for the program, promoting and improving the perception of UVaClubs Student Ambassadors in surrounding communities, and promoting awareness of the services provided by the program to different groups and organizations.

4. Regional Chairs: The Regional Chairs are responsible for acting as a liaison between the Student Ambassadors in their region and the Regional Engagement Officer who works with the clubs in that region.

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EXPECTATIONS

1. The UVaClubs Student Ambassadors shall hold a training session in April and October as scheduled by the President. These meetings are mandatory for all Student Ambassadors unless prior notice is given by those unable to attend.

2. Every Student Ambassador is responsible for attending and participating in at least three (3) activities per year to promote the University in their hometown and to promote the UVaClubs Global Network at key University on Grounds events. These activities will be outlined by the Office of Engagement and the Executive Committee at the beginning of each Ambassador year. An Ambassador year runs from April 15 to April 15.

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UVaClubs Student Ambassador Activities

Every Student Ambassador is responsible for attending and participating in at least three activities per year. In

addition, each Ambassador must attend a training session in April and October. Please note that there may be

other opportunities that arise. Below are examples of regularly planned activities

Date

Activity Location

Saturday, April 14

UVaClub of

Charlottesville/Madison House

Cavaliers Care Project

Various locations around Charlottesville

Sunday, May 20

Final Exercises

Legacy Breakfast

On Grounds

Thursday, May 31 to Sunday, June 3

Reunions Weekend On Grounds

June-August Student Send-off Events

Various Locations

Monday, August 20 to Wednesday,

August 22

UVaExpress/International

Dinner

Dulles Airport and On Grounds

August

Legacy Breakfast On Grounds

August-November

(Home Football Weekends)

More Than the Score Lecture

Series

Alumni Hall

October

UVaClub of Charlottesville

Annual Event

TBD

October Family Weekend

On Grounds

January

UVaClubs Winter Socials/Service

Events

Various Locations

Ongoing

Volunteer to make calls to alumni

in your region about upcoming

events

Various Locations

Ongoing

Create student spotlights for

UVaClub Newsletters

Various Locations

February

April

Congratulatory Calls to Admitted

Students

Various Locations

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2012 UVaClubs Student Ambassador Executive Committee

Position Name

E-mail

President

Tim Bernica

(Houston)

Twb4ff@virginia.edu

Vice President

Katherine Mazzaferro

(Rhode Island)

Kmm7cc@virginia.edu

Communications Chair

Audrey Waldrop

(Alabama)

Asw3qx@virginia.edu

Regional Chair

(International)

Mallory Combemale

(London)

Mgc3zp@virginia.edu

Regional Chair

(West Coast)

Kate Travis

(Denver)

Kjt5kv@virginia.edu

Regional Chair

(Southeast and New York)

Grant Shillings

(Houston)

Mgs4ft@virginia.edu

Regional Chair

(Boston, Richmond, Chicago,

Kentucky, Ohio, Tennessee)

Jack Carter

(Connecticut)

jhc8zn@virginia.edu

Regional Chair

(Eastern Virginia, NC, SC,

Midwest)

Abby Decker

(Charlotte)

cad4es@virginia.edu

Regional Chair (Northeast) Kaitlin Caubo

(Maryland)

kmc8ga@virginia.edu

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2012 UVaClubs Student Ambassador Roster April 15, 2012-April 15, 2013

UVaClub Student Ambassador Email Address

UVaClub of Atlanta

Madeline England mte4bz@virginia.edu

Rafat Khan mhk6rr@virginia.edu

Ashley McDowell acm4wu@virginia.edu

Carolyn Schaefer cks3up@virginia.edu

UVaClub of Austin Caroline Barba cnb9eb@virginia.edu

UVaClub of Birmingham Audrey Waldrop asw3qx@virginia.edu

UVaClub of Boston

Amelia Kiwanuka ak3sd@virginia.edu

Stevie Farmer stf1991@yahoo.com

Varun Malkani malkani17@live.com

River Bennett rpb3gb@virginia.edu

Shakye Jones stj7uh@virginia.edu

Miki Aristorenas mca2et@virginia.edu

UVaClub of Central New Jersey Aileen Gallagher amg5wg@virginia.edu

Rahul Lamba rl7ps@virginia.edu

UVaClub of Charlotte Anne Barkley akb4af@virginia.edu

Matt Corish mbc6tc@virginia.edu

UVaClub of Charlottesville Yanzhi Yang yy3yx@virginia.edu

UVaClub of Chattanooga Allie Conn apc4nz@virginia.edu

UVaClub of Chicago

Blair Anstaett bba5ar@virginia.edu

Christine Miller cem2jr@virginia.edu

Austen Murrow amm4gt@virginia.edu

UVaClub of China-Beijing

Ruo Yong ry5ma@virginia.edu

Mengxi Chen mc2ad@virginia.edu

Qing Qin qq3za@virginia.edu

Nuo Xu nx9bu@virginia.edu

Xiaoyi Yu xy8cz@virginia.edu

Chuxi Sun cs8wx@virginia.edu

Jack Guan qg8cb@virginia.edu

Rui Kang rk6mx@virginia.edu

UVaClub of China-Shanghai Xing Tong Wang xw9hf@virginia.edu

UVaClub of Cincinnati and N. KY Casey Ridge car8px@virginia.edu

Claire Cascella cec5jk@virginia.edu

UVaClub of Dallas/Ft. Worth Sarah Axmann sra3cn@virginia.edu

UVaClub of Delaware Olivia Walker ogw3xp@virginia.edu

Leyla Tosun lmt7qb@virginia.edu

UVaClub of Denver Audrey Birner ab6hd@virginia.edu

Kate Travis kjt5kv@virginia.edu

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UVaClub of Fredericksburg Elizabeth Dickinson emd3dh@virginia.edu

UVaClub of Greater Orlando Sarah Haas sjh3fn@virginia.edu

UVaClub of Hartford Jack Carter jhc8zn@virginia.edu

Jennifer Noyes jcn5vw@virginia.edu

UVaClub of Hong Kong Cheuk Yiu Wong cw2cz@virginia.edu

UVaClub of Houston

Sarah Mayes skm5yd@virginia.edu

Grant Shillings mgs4tf@virginia.edu

Tim Bernica twb4ff@virginia.edu

UVaClub of Japan Mika Nomaura mn2ky@virginia.edu

UVaClub of Korea

Stella Ahn sba3c@virginia.edu

Byung Hun Yoo by9eg@virginia.edu

UVaClub of London Mallory Combemale mgc3zp@virginia.edu

UVaClub of Los Angeles Morgan Steinfeld ms4cr@virginia.edu

UVaClub of Malaysia Wai Hsien Mah wm4ps@virginia.edu

UVaClub of Maryland

Celeste Ansley cha2zn@virginia.edu

Kaitlin Caubo kmc8ga@virginia.edu

Andrea Lora aml7se@virginia.edu

UVaClub of Middle Tennessee Connor Davis cmd6tr@virginia.edu

UVaClub of Mobile Hayley Yeager hry9wb@virginia.edu

Frances Sarrett fws5mu@virginia.edu

UVaClub of NE Ohio Andrew Weisman aew5he@Virginia.EDU

UVaClub of New Orleans Susanna Murrell ssm6kc@virginia.edu UVaClub of New York Justin Herron jmh4rb@virginia.edu

Corrine Gordon cyg6df@virginia.edu

Masdur Rahman mr3rw@virginia.edu

Jasmine Drake jrd2tw@virginia.edu

Jennifer Bridge jmb3uc@virginia.edu

Kaitlyn Badlato kab2cy@virginia.edu

UVaClub of Northern New Jersey

Emily Scott ers7qz@virginia.edu

Kevin Rankin kor3hb@virginia.edu

Peter Finocchio paf2kc@virginia.edu

UVaClub of Philadelphia

Alexandra Griswold amg4fd@virginia.edu

Katherine Maxwell kmm9ne@virginia.edu

Jared Culp jjc4fb@virginia.edu

Meredith Hassett mlh6cz@virginia.edu

Ryan Donahue jrd3j@virginia.edu

Samuel Bissell srb3sf@virginia.edu

Laura Miller lem4aa@virginia.edu

UVaClub of Phoenix Christine Olson cao4ah@virginia.edu

UVaClub of Pittsburgh Elise Poerschke ekp2ec@virginia.edu

Natalie Affinito naa4fx@virginia.edu

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UVaClub of Rhode Island & SE Mass Katherine Mazzaferro kmm7cc@virginia.edu

UVaClub of Richmond Caitlin Crowder ckc2cs@virginia.edu

UVaClub of San Antonio

Berkley Kingman bak3mj@virginia.edu

Louisa Howard lch3pa@virginia.edu

Lily Cartwright lrc7hw@virginia.edu

UVaClub of San Diego Ryan Miller ram3vq@virginia.edu

Alexis Baker ajb3dk@virginia.edu

UVaClub of San Francisco Adam Joseph apj7ez@virginia.edu

UVaClub of Savannah Mackenzie Long mel2fz@virginia.edu

UVaClub of Singapore

Sophie Syed sis8bn@virginia.edu

Andre Whye ajw4dw@virginia.edu

Vishwa Bhuta vtb7rr@virginia.edu

UVaClub of SLC/PC Whitney Reed war2sn@virginia.edu UVaClub of Southwest VA & East

TN Mary Atkinson mka4v@virginia.edu

UVaClub of St. Louis Rukhaiya Amir rna3cf@virginia.edu

UVaClub of Tampa Bay Taylor Richardson Tar3aa@virginia.edu

UVaClub of the Coastal Carolinas Laura Saum les6sc@virginia.edu

UVaClub of the Eastern Shore Robert Kellam rbk8as@virginia.edu

UVaClub of the Lowcountry

Rebecca Blank rsb3ee@virginia.edu

Frances Grimball fsg2yu@virginia.edu

Kelly Herring krh9ad@virginia.edu

UVaClub of the Midlands of South Carolina Gabrielle Long gal4sf@virginia.edu

UVaClub of the Palm Beaches Abbey Coffman aac4fn@virginia.edu

UVaClub of the Peninsula

Jiyati Verma jv8q@virginia.edu

Chauntel Randolph cbr6ec@virginia.edu

Kristen Mlynczak klm5vp@virginia.edu

UVaClub of Pittsburgh Blythe Young blythelyoung@gmail.com

UVaClub of the Roanoke Valley Carolyn Poindexter cpp9xv@virginia.edu

UVaClub of the Triangle Margaret Turner mmt5jw@virginia.ed

UVaClub of the Twin Cities Liz Minneman eam8vb@virginia.edu

UVaClub of Tidewater

Annie Wilkins acw3yv@virginia.edu

John Woolard jjw4j@virginia.edu

Cameron Bonney cab4bz@virginia.edu

Peter Fredrickson pdf2yd@virginia.edu

UVaClub of Washington

Cheng Xu cx4ah@virginia.edu

Chris Zapple cpz3yc@virginia.edu

Stephanie LeBolt sdl6mw@virginia.edu

Samantha York say3yn@virginia.edu

Brett Anderson bca9eq@virginia.edu

Lauren Coleman lmc6am@virginia.edu

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Mehr Sood ms2xz@virginia.edu

Alicia Chan amc8dc@virginia.edu

Mackenzie Griffin mcg9ay@virginia.edu

Baylee Molloy bkm6sp@virginia.edu

Yueli Zhang yz9jh@virginia.edu

Nicholas Allen naa9ak@virginia.edu

Lillian Chreky jmg3mu@virginia.edu

Gurpreet Kaur gk5fr@virginia.edu

Theresa Hackett tmh6yy@virginia.edu

UVaClub of Western New York Bryon Thompson bjt2bd@virginia.edu

UVaClub of Western North Carolina Abby Decker cad4es@virginia.edu

UVaClub of Winston-Salem Klaus Dollhopf nmd3ey@virginia.edu

UVaClub of Wisconsin Shannon O'Donnell smo5st@virginia.edu

Chengdu, China Ling Yu ly7na@virginia.edu

Shenyang, Liaoning, China Dian Zhang dz9th@virginia.edu

Qingdao, China Kun Wang kw6ee@virginia.edu

Hangzhou, China Frank Wang frankwang@virginia.edu

Arkansas R. Pearson Gean rpg3jb@virginia.edu

Indiana Alex Yahanda aty5za@virginia.edu

Panama Alejandro Garrido Perez aag8x@virginia.edu

Shenandoah Valley

Emma DiNapoli ekd3u@virginia.edu

Amanda Ray Ajr2fu@virginia.edu

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Regional Engagement Staff

Elizabeth Muse Director for Alumni and Parent Engagement elizabethmuse@virginia.edu

Carrie Armstrong Assistant Director for Alumni and Parent Engagement UVaClubs and Regional Engagement: IA, KS, MN, MO, NC, OK, SC, VA (Eastern Shore, Peninsula, Tidewater), WI Liaison: Student Ambassadors and Athletics carriearmstrong@virginia.edu Camille Cline Senior Associate Director for Alumni and Parent Engagement UVaClubs and Regional Engagement: AL, CT, FL, GA, LA, MS, NJ, NY, TX Liaison: Cavaliers Care and Volunteerism camillecline@virginia.edu

Dan Houiser Assistant Director for Alumni and Parent Engagement UVaClubs and Regional Engagement: DE, MD, Metro DC, PA,RI, VA (Charlottesville, Roanoke, Winchester, Fredericksburg) danhousier@virginia.edu Petra Jauregui Associate Director for Alumni and Parent Engagement UVaClubs and Regional Engagement: AZ, CA, CO, HI, NM, NV, OR, UT, WA Liaison: UVaClub Leadership Training petraj@virginia.edu

Darci Spuck Associate Director for Alumni and Parent Engagement UVaClubs and Regional Engagement: All locations outside U.S. Liaison: International Engagement and UVaExpress darcispuck@virginia.edu | Skype ID: darci.spuck

Beverly Wakefield Senior Associate Director for Alumni and Parent Engagement UVaClubs and Regional Engagement in IL, KY, MA, MI, OH, TN, VA (Southwest Virginia & East Tennessee, Southside) Liaison: Parent Engagement, Student Send-offs and April Receptions beverlyw@virginia.edu

Rafael Barahona Assistant Director for Engagement Communications rafaelbarahona@virginia.edu

Cody Bohan Online Engagement Coordinator codybohan@virginia.edu Kate Rothrock Engagement Associate rothrock@virginia.edu

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Student Send-off Talking Points and Frequently Asked Questions

Some of your time as a UVaClubs Student Ambassador will be spent talking with incoming students and

answering their questions. Student Ambassadors play an important role in student send-offs. Some send-off

events are quite structured while others are intimate and informal. Send-off events take place in various

locations from large auditoriums, living rooms, to small dinners. It is important for an Ambassador to reach

out to their host and their Regional Engagement Officer in order to understand the event and venue they will

be serving. Dress in your U.Va. Ambassador shirt and wear your nametag. Remember that as an Ambassador

you are representing U.Va. so dress and act professionally at every event.

During the event the host will welcome the group and ask you to say a few words. You should introduce yourself, talk briefly about student life at U.Va., and volunteer to answer questions at the end of your presentation and later in the event. The goal of your comments should be to (1) get the incoming students excited about attending U.Va. and

(2) expose them to some of the opportunities that exist at the University. You can structure your

comments in any way that you feel is appropriate, but you should mention the following things:

Name

Year

Hometown

Hometown High School

Focus of Studies (Major(s), Minor(s), etc.)

Involvement at U.Va.

o How you became involved in those specific activities

1-2 of your favorite involvements or experiences

Feel free to add whatever else you want. The slate is open to you. Speak passionately about your

University career and you will achieve the above goals.

Your comments should last 3-5 minutes. Be interesting and engaging and people will follow up with you later

at the event with questions that they have for you.

At the end of your comments, open up the floor for questions and stick around afterwards for one-on-one questions. When responding to questions:

Answer as honestly as possible while keeping a positive tone about the University Share the facts not your personal opinion The next section (Sample FAQ) will provide answers to some of the tough questions that incoming

students and parents may ask you.

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Sample Frequently Asked Questions Honor System

1. Does U.Va. have an honor system? a. Please review the honor system on their website at www.virginia.edu/honor

2. Is it true that my son or daughter could be kicked out of the school for cheating once? a. If your son or daughter is found guilty, yes they would be asked to leave

3. Is the Honor System in trouble? Does the current student body still think that Honor at UVa is a big deal?

a. The honor system is not in trouble and there is constant re-evaluation of the system especially around the single sanction

b. Most people affiliated with the University appreciate the honor system and our students adhere to the no lying, cheating, or stealing principle

c. Honor is an ideal that we aspire to and is an integral part of life at the University The Student Experience Regardless of the question, remember to mention that there is no right path through UVa and stress getting involved in something that they are passionate about.

1. What is student self-governance? 2. How many clubs or activities should I get involved in? 3. What is the best way to get involved? I heard Honor is the best extra-curricular to get involved in. Is

that true? a. There are many ways to get involved. In fact, there are over 700 student activities at the

University. The best thing to do is to attend the Student Activities Fair in the fall to learn about the myriad of options.

b. @UVa is a great resource for researching student activities 4. With the increase in the size of the freshman class, will my child still have the same quality access to

professors as (s)he did before? a. Yes, the University offers small classes to first year students including University seminars

(small topical classes offered by some of the most extraordinary faculty). b. Do not panic if you do not get all of your classes at orientation

5. How can I get into the classes that I want that were full when I signed up for classes? a. It is not always possible to get into every class that you want, but: b. There is lots of movement on and off the waitlist during the first week c. Go to class on the 1st day, talk to the professor to see if (s)he will add you to the class

Social and Greek Life Questions

1. Do freshman have access to alcohol? a. Alcohol is everywhere in our society. We know from research that students have access to

alcohol before coming to U.Va. From the University’s perspective, alcohol is a health and safety issue and underage drinking is a legal issue

b. Alcohol-Wise website is an important resource i. In August, the first years need to complete the alcohol education training before

coming on Grounds 2. Is it necessary to be involved in Greek Life?

a. Talk about the benefits of both. Mention individuals that you know in both Greek and non-Greek life and how they have had successful University experiences.

b. 28% of students are involved in Greek Life c. Governed by 4 Greek coordinating councils

i. IFC ii. Intersorority Council

iii. Multi-cultural Greek Council iv. Panhallenic Council

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d. Numerous ways to get involved through CIOs and academics (study abroad and undergraduate research are two examples)

3. Do fraternities and sororities haze? a. We hope not! In the past there have been reports of incidents and immediate action is taken

and Nationals is involved. In rare instances, chapters are asked to leave Grounds. b. There is a Hazing Hotline

4. How do you balance a pledge semester with academics? a. Time management is a skill that students develop over time. There are many resources and

mentoring groups including the African American Peer Advisors, Student Athlete Mentors, Peer Health Educators, among others).

5. With the Yeardley Love event, do you feel safe on Grounds? a. Try to avoid this topic b. It was a tragedy c. There is bystander training available called “Let’s Get Grounded” d. Most students feel safe and it is a large campus where students must take responsibility for

their safety e. Education is key—be aware, lock apartments, don’t walk around alone at night f. Read page 31 of Parents Handbook

General UVA Questions from Students

1. What’s a Wahoo? 2. What is your favorite experience at U.Va.?

a. Remember to be candid AND professional. Conversations must be different when speaking to a large audience or having a one-on-one conversation with an admitted student.

3. What is your least favorite experience at U.Va.? 4. Who are the key professors? 5. How is the food? 6. How important is my advisor? 7. How often should my parents plan on visiting if they are easily able?

General Questions from Parents

1. Can you tell me more about transportation? 2. How do we store items over the summer? 3. Any question about health & safety 4. Tell me more about the Cavalier Advantage Card 5. What are the rooms like in the dorms?

Housing Questions

1. What should I bring when I move into dorms? University Housing has put together this list of suggestion to help make some informed decisions about what to bring to U.Va. Of course, this is not an exhaustive list; it is only meant to help decide what to pack and what to leave at home:

Computer equipment Cell phone (AT&T, T-Mobile, or Verizon recommended) 1 microwave and 1 small refrigerator, or 1 combination microfridge unit Lamp(s) Alarm clock TV Power strip, with surge protector Hair dryer Hangers Iron Stereo, with speakers suitable to living space Bed linens, towels, etc. Carpets

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Fan, maybe even two Bicycle (with a good lock)

2. What should I not bring? Pets – only small non-lethal fish are allowed Any halogen lamp (torchiere, desk, spotlights, etc.) Any lamp with plastic shade Extension cords Air-conditioner, unless pre-approved for medical reasons Oversized refrigerators Cooking appliances Hotplates Fry Baby or any other deep fryer Wireless Internet routers or range extenders Devices that operate on 2.4 GHz and 5.1 GHz frequencies such cordless telephones, microwaves,

baby monitors, wireless speakers, and wireless (not Bluetooth) headsets. Devices that operate on 900 MHz and 5.8 GHz frequencies are permitted.

Waterbeds Lofts which do not meet University safety regulations Cinder blocks to raise beds Incense & candles – strictly prohibited Space heaters Firearms & ammunition (including BB Guns, paintball guns, bows, etc.) Alcoholic beverages or illegal drugs Car- First years may not register, store, or park vehicles on Grounds (Requests for exceptions

due to physical disability are made to the Department of Student Health. All other requests for exceptions should be made to the Dean of Students).

3. Will my child need a fan for dorms? Do they have air conditioning? a. Some dormitories have air conditioning; however, many do not. The housing website discusses

in detail the types of fans a student should bring with them if they aremoving into a dormitory without air conditioning.

4. Should I reach out to my roommate before move-in day? 5. How does move-in day work? 6. Where do I park during move-in day? 7. Should I come early in the morning on move-in day? 8. How long should parents stay around on move-in day? 9. What is the role of my resident advisor (RA)?

a. RAs build community in both formal and informal ways. Formally our RAs are required to plan programs for their residents. Informally they serve as mentors and role models to the students living in their areas. Although it is not their primary function, they also enforce housing and University policy and procedure.

Additional Resources

1. UVaClubs Website 2. Office of Engagement Website 3. Honor Website 4. Parent’s Handbook 5. Student Health & Safety 6. Office of Emergency Preparedness 7. @UVA

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Student Ambassador Etiquette

Please remember that you are representing the University when you are at a Student Send-off event or other

event in your hometown or when you are promoting the UVaClubs Global Network at an on Grounds event.

Working a Room

o Know the purpose of the event and study the guest list in advance (if possible).

o Eat a small amount of food before the event to keep your energy level consistent.

o Know who the host and hostesses are of the event so you can thank them.

o Don’t stick with the same group through the entire event, circulate and welcome guests.

o To make your way into a conversation, ask permission, “May I introduce myself?”

o Always excuse yourself before leaving a group.

o If someone is monopolizing your time, simply excuse yourself and walk away.

o Be prepared to make conversation by being well informed.

o Be a good listener!

Remembering Names

o Slow down, listen carefully and pay attention when you meet someone.

o Listen to the entire introduction.

o Say the person’s name immediately.

o Make a rhyme in your memory using the name.

o Focus more on the person that you are meeting and less on yourself.

Keys to success:

o Present yourself with confidence by maintaining good posture.

o Remember to shake hands.

In a group, shake the hand of your host first, then with the other most senior people.

Remember to shake hands with the host before leaving an event.

o Wear your name badge on your right lapel (Right is Right!).

o Introduce yourself at any function, large or small.

State your first and last name with confidence.

Mention something about yourself .

Shake hands.

o Formal Introductions

It will be your duty to make introductions at events that you attend as a UVaClubs

Student Ambassador.

Stand for all introductions.

Persons of lesser authority are introduced to persons of greater authority,

regardless of gender.

To introduce two persons in a group where everyone is on a first-name

basis, just say “Joe Smith, I want to introduce Tom Jones”.

Forms of Address

Address a person by his or her honorary title (Mr., Ms., Mrs. And Dr.).

o Ms. is now accepted as proper for women, regardless of marital

status.

o Use Miss when addressing women under age 18.

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Thank You!

Thank you very much for serving as a UVaClubs Student Ambassador. You have the opportunity to

be the bridge between prospective students and alumni, parents and friends while actively

promoting the UVaClubs Global Network . It is up to you to make this experience as meaningful as

possible. Engage the Club President, learn what activities are happening in your home town,

participate in activities on Grounds, and remember that you are always representing the University

of Virginia. Be passionate and share your student experience with alumni, parents and friends both

in your home communities and in Charlottesville. We look forward to working with you!

Warm Regards,

Tim Bernica

UVaClubs Student Ambassador President

Carrie Armstrong

UVaClubs Student Ambassador Adviser