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Transportation Systems Management and Operations (TSM&O) ProgramPuerto Rico Highway and Transportation Authority

Eng. Lissette Lugo, PRHTAEng. Ashley Vargas, Metric Engineering of Puerto Rico

TRAFFIC MANAGEMENT CENTER

Transportation Systems Management and Operations (TSM&O)

I. Introduction

II. Traffic Management Center

III. Highway Safety Patrols

IV. Traffic Incident Management

Presentation Outline

Transportation Systems Management and Operations (TSM&O)

Background

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Source: P.R. 2040 Islandwide Long Transportation Plan

• Population: 3.7 M (1.3M in the SJMA)

• SJMA most congested area in P.R.

• NHS Miles: 787• SJMA NHS Miles: 231

Transportation Systems Management and Operations (TSM&O)

Non-recurring traffic congestion iscaused by:

• Traffic Incidents

• Bad Weather

• Special Events

• Work Zones

Congestion

• Non-Recurring: 55%• Recurring: 45%

[1] Transit and Congestion Pricing, FHWA

CAUSES OF CONGESTION (NATIONAL) [1]

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Transportation Systems Management and Operations (TSM&O)

• Traffic Management• Communication

• Arterial Management – MIST System

• Twisted pair cabling

• Limitations: Bandwidth and interference

• Over 100 intersections

Background

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Transportation Systems Management and Operations (TSM&O)

• “Regata 2000”• Relocated at Firefighters Station-Puerta de

Tierra• Communication:

• Aerial Fiber Optic• CCTV Cameras• VMS• Traffic Signals• Radio Communication

• Parking management• Traffic Management

• Reversible lanes operation with delineators

Background – Special Events

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Transportation Systems Management and Operations (TSM&O)

• Central American and Caribbean Games “Mayagüez 2010”• Traffic management center at Public Works

facilities• PR-2 17 intersections

• Traffic and Parking Management• CCTV Cameras, VMS, Highway Advisory Radio

(HAR)• Collocation with Police

• Radio communication with Police

• Coordination with Transit Services• Communication:

• Wireless• Broadband- 5.8 Ghz

Background – Special Events

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Transportation Systems Management and Operations (TSM&O)

Background

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Transportation Systems Management and Operations (TSM&O)

• Traffic management mobile unit • VMS

• HAR

• CCTV Camera on vehicle

• Communication with Police

• Major special events managed with the mobile unit:• First Iron Man in Puerto Rico

• Former President Barack Obama visit

• San Sebastián Festivities (Old San Juan)

Special Events Management

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Transportation Systems Management and Operations (TSM&O)

Traffic Management Center

Opening Date: October 2012

Equipment Investment: $123k

Subcontracted Operations Start: January 2016

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Transportation Systems Management and Operations (TSM&O)

•Monday-Friday

•6am to 9pm• 2 shifts

• (787)625-3253

TMC General Information

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Transportation Systems Management and Operations (TSM&O)

ITS Devices

Signalized IntersectionsCommunicating with the Traffic

Management Center

247

CCTV Cameras 95

Video Detection Systems 897

Bluetooth Devices 8

Microwave Vehicle Detection System (MVDS)

149

1 2

3

1. Northwest – PR-22. San Juan Metro Area – PR-1, PR-23, PR-25, PR-35,

and PR-1813. Northeast – PR-3

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Transportation Systems Management and Operations (TSM&O)

ITS Program

Transportation Systems Management and Operations (TSM&O)

TMC Capabilities

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

• Traffic Signals Management

• Management of ITS Devices

• Traffic Incident Management

• Traffic and Incident Data Collection

• Special Events Management

• Coordination with P.R. Police and 9-1-1 System

• Highway Safety Patrols Management

Transportation Systems Management and Operations (TSM&O)

• Expand the coverage area of ITS devices to include Freeways and Expressways (PR-18, PR-26, PR-30 and PR-52)

• Implementation of FDOT Sunguide• Automatic Report Generation

• Performance Measurement

• Asset Management

• Manage Congestion using Dynamic Tolling

• New TMC Facilities• Collocated with Police and EMS

Next Phases…

Transportation Systems Management and Operations (TSM&O)

New TMC at PR-52 Caguas Norte Toll Plaza

Transportation Systems Management and Operations (TSM&O)

Transportation Systems Management and Operations (TSM&O)

Next Phases…

Transportation Systems Management and Operations (TSM&O)

Next Phases…

Transportation Systems Management and Operations (TSM&O)

Next Phases…

Transportation Systems Management and Operations (TSM&O)

Next Phases

Traveler Information• Provide real time

information through field ITS equipment and ITS Website such as:

• Construction zone and traffic incident information

• Speed maps

• Travel Time

Transportation Systems Management and Operations (TSM&O)

SEGURO

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Start Date: April 2017

Subcontracted Service for Freeways & Expressways

Monday to Friday (5AM-9PM)

Transportation Systems Management and Operations (TSM&O)

SEGURO

Program Start Date

• April 2017

• (45 miles covered)

Program Expansion

• June 2018

• (12 additional miles)

Total Vehicles

• 13 (gasoline and propane gas powered)

• 1 SIRV unit

Service Schedule

• Monday – Friday

• 5:00 am – 9:00 pm

Area of Coverage

• Freeways and Expressways San Juan Metro Area

Services Provided

• tire change, provide safety during breakdown, and provide support at crashes.

Vehicle Equipment

• tools, air compressor, flashing arrow or DMS, GPS tracking, in-vehicle forward/backward facing CCTV, mobile phone, communication radio, and tablet for TIM data collection.

Transportation Systems Management and Operations (TSM&O)

Program Coverage

Transportation Systems Management and Operations (TSM&O)

TMC App – Incident Queue

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Transportation Systems Management and Operations (TSM&O)

Data Collected through the App

• Who opened the case?

• TMC or HSP Operator

• HSP Operator assigned

• Incident location

• Coordinates

• Road

• Km

• Direction

• Incident and Service Type

• Construction Zone?

• Need of Tow?

• Private Roadside Assistance?

• Secondary Incident?

• Clock-in (when service starts)

• Clock-out (when service ends)

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Transportation Systems Management and Operations (TSM&O)

• Multiple Dashboards for performance measurement• Incidents per Day

• Incidents per Road

• Incident Types

• Services Provided

• Average Response Times

Data Collection

Transportation Systems Management and Operations (TSM&O)

Performance Measures

March 2019

Total = 4,836 incidents

Transportation Systems Management and Operations (TSM&O)

Performance MeasuresOther IncidentsDisabled Vehicles

Transportation Systems Management and Operations (TSM&O)

Performance Measures

Transportation Systems Management and Operations (TSM&O)

TIM consists of a planned and coordinated multi-disciplinary process to

detect, respond to, and clear traffic incidents so that traffic flow may be

restored as safely and quickly as possible.

Effective TIM reduces the duration and impacts of traffic incidents and

improves the safety of motorists, crash victims and emergency

responders. [2]

Why TIM?

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

[2] About Traffic Incident Management, FHWA Emergency Operations Center, 2017

Transportation Systems Management and Operations (TSM&O)

Why TIM Teams?

Can be an excellent tool for enhancing Coordination, Communications and

Cooperation between various agencies within a local jurisdiction.

TIM Program

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Transportation Systems Management and Operations (TSM&O)

TIM Program

June 2013

• Advanced Traffic Incident Management (TIM) Workshop for Mid-Level Managers – FHWA

• Multi-disciplinary TIM Committee

February 2014

• First TIM Meeting

September 2014

• SHRP2 TIM Train-the-Trainer

March 2015

• SHRP2 TIM Train-the-Trainer

Present

• 21 multi-disciplinary TIM meetings

• Continued collaboration with TIM stakeholders

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Transportation Systems Management and Operations (TSM&O)

• Strategic Highway Safety Plan (SHSP)

TIM Program

Transportation Systems Management and Operations (TSM&O)

• Peer Exchanges• Florida and Georgia – June 2-4, 2014• Tennessee – July 29-31, 2015

• Training • Orlando Regional Operations Forum December 7-11,

2016• National Traffic Incident Management Responder

Training Train-the-Trainer – September 24-25, 2014 and March 8-9 , 2016

• National TIM Training and Leadership Symposium –July 2018

FHWA Support

Introduction Traffic Management Center Highway Safety PatrolsTraffic Incident Management

Transportation Systems Management and Operations (TSM&O)

TIM Training Program

Transportation Systems Management and Operations (TSM&O)

Transportation Systems Management and Operations (TSM&O)

In Closing…

Needs

• Culture change

• From Construction to TSM&O

• Expand TMC and HSP operational period

• Traffic & Incident Management is a 24/7 job

• Allocate recurring funding for operations and maintenance

• LTE communication provider for ITS projects

Transportation Systems Management and Operations (TSM&O)

Contact Information

Lissette Lugo-Colón, P.E.Traffic Engineering and Operations Director

Puerto Rico Highway and Transportation AuthorityTelephone ǀ (787) 721-8787 Ext. 2829

Email ǀ llugo@dtop.pr.gov

Ashley Vargas-Figueroa, P.E.TMC Program Manager

Metric Engineering of Puerto RicoTelephone ǀ (787) 459-5085

Email ǀ ashley.figueroa@metriceng.com