towards a participatory community mapping method: the tilburg urban farming community case
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Towards a participatory
community mapping method:
the Tilburg urban farming
community case
Aldo de Moor CommunitySense
WWW.COMMUNITYSENSE.NL
Communities & Technologies Conference,
27-30 June 2015, Limerick, Ireland
Urban farming • “urban farmers have a need for being involved in and
empowered by engaging, informal practices that lead to the
creation of viable tools and processes underpinning community
practice (CITIES Foundation 2012)”
2
Community sensemaking
• Communities can be seen as sets of relationships where people
interact socially for mutual benefit (Smith 2002)
• Sensemaking is an ongoing retrospective development of
constructing plausible images from a social context (Weick et al.
2005)
• Formalization of sensemaking efforts helps to reduce ambiguity
and to create common foundations for collaborative action
(Vlaar et al. 2006)
3
Participatory community mapping
• A core communal sensemaking activity
is community mapping (e.g.
geographical, knowledge mapping,
social network analysis)
• Our challenge: how to weave the
community mapping method (language,
tools, and process) through an iterative
process of community-building? – How to make sense of the current state of
the community?
– How to use the maps to inform active
community building efforts?
The community mapping language
• Elements (based on collaboration patterns, De Moor, 2013)
– Participants (Persons, Organizations,
Communities/Networks, Roles)
– Activities
– Results
– Tools (Online Tools, Physical Meetings)
• Connections: increasing degree of involvement (based
on Conceptual Model of Community, Carroll and Rosson in (Carroll, 2012))
– Informedness
– Membership
– Involvement
– Producing
The community mapping tool
• Kumu http://kumu.io (web-based tool to track,
visualize, and leverage relationships)
• Key participatory community mapping features: – Storytelling, shareable/embeddable
– Perspectives: decorations, foci, filters
The community process:
some lessons learnt
• Capturing the data – Dedicated map maker role, master/domain map makers
– Balance completeness and feasibility
• Make choices frequency & granularity
• E.g. quarterly official updates, only organizational
participants
– Motivating community members: friendly peer pressure
emerges
• But: avoid gaming the system
• Interpreting/using the maps – Community members: participant/activity perspectives
– Community managers: management & accountability
Future research
• Language – Expand conceptual model of community (Carroll et al.), in
particular Belonging-construct
– Draw from community /social networking theory, e.g. community
bridges, community clusters
• Tool – More advanced SNA, e.g. NodeXL
– Integrating in social media ecosystem for community activation
• Process – Develop operational/governance roles, e.g. Reader-to-Leader
(Preece and Shneiderman, 2009)
– Draw cues from proven participatory design methods, e.g.
geographical community mapping, Knowledge Art, Socio-
Technical Walkthrough (Herrmann et al., 2009)
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