top 10 tips to improve social intranet adoption

[Webinar]

Top 10 Tips to Improve Social Intranet Adoption

Narasu RebbapragadaDirector of Strategic Content, San Francisco

Narasu works in marketing services for CMSWire.com and has experience both in technology journalism and consumer marketing. Her areas of expertise are digital/content strategy, content management and mobile marketing.

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@narasu

narasu@simplermedia.com

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Intros

Incentive is based on the belief that internal workplace communication should be a social and collaborative experience. After several iterations, Incentive became the socially powered enterprise collaboration platform it is today, helping teams achieve improved profitability, increased efficiency and accelerated business results.

Learn more at www.incentive-inc.com

Alan Pelz-SharpeDirector at 451 Research

Intros

Rickard HanssonFounder and CEO of Incentive Inc.

Intros

Incentive – 2015

Top 10 Tips to Improve Social Intranet Adoption

Alan Pelz-Sharpe

Incentive – 2015

451 Research is an information technology research & advisory company

8

Founded in 2000

350+ employees, including over 100 analysts

1,000+ clients: Technology & Service providers, corporate advisory, finance, professional services, and IT decision makers

25,000+ senior IT professionals in our research community

Over 52 million data points each quarter

4,500+ reports published each year covering 2,000+ innovative technology & service providers

Headquartered in New York City with offices in London, Boston, San Francisco, and Washington D.C.

451 Research and its sister company Uptime Institute comprise the two divisions of The 451 Group

Research & Data

Advisory Services

Events

Alan Pelz-SharpeResearch Director – Social Business Applications

Incentive – 2015

Incentive – 2015

Challenges & Opportunities of Social Business

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Weakened relationships Increased

Power of Individual

Less Control Greater scale

of challengeDesire to increase control

Drive to dismantlestructures

Incentive – 2015

Tip Number One

Identify key stakeholders from the get-go. Their input is central to design.

Incentive – 2015

Tip Number Two

Monitor activity and regularly identify hot and cold spots.

Incentive – 2015

Tip Number Three

Always manage and have a process for change. Negative feedback is often the most constructive feedback…

Incentive – 2015

Tip Number Four

Tie wherever you can to measurable business processes – give them a reason and purpose to use the system.

Incentive – 2015

Tip Number Five

Ensure that the intranet is genuinely social – a place to hang out, not a place to go and read the notice board.

Incentive – 2015

Tip Number Six

Plan, budget and staff for an extended roll out – don't just go live and go home. If possible roll out incrementally, creating win-win situations.

Incentive – 2015

Tip Number Seven

Be clear on the purpose of your Social Intranet – its goals should be defined. It’s not just the "Miscellaneous File.” Recognize its purpose – and what it’s not there to do – it can't be everything to everyone.

Incentive – 2015

Tip Number Eight

Capture and promote winning situations. Ask what is in it for me/you - Define success from the start.

Incentive – 2015

Tip Number Nine

Accept that not everything will work. There will be unexpected surprises (both good and bad) in the process. But don't be afraid to enforce on occasion.

Incentive – 2015

Tip Number Ten

Keep it organic.

alan.pelzsharpe@451research.comTwitter: @socialbizalan

Social Intranet for Collaborative Teams

Today’s reality when collaborating

No cross over search capability – need to go to each service to search for files, conversations and resources.Isolated

Multiple services and apps required to achieve a complete collaboration experience.

Spread out

Each service has its own user interface & sign in procedure resulting in major thresholds.

No unity

Working across several services means duplicate

work such as inviting users, setting up groups,

permissions, following people,

etc and requires repetitive maintenance.

Out of sync

Data, information, conversations & knowledge

scattered around in different services and

standards. Compliance, backup and access

difficulties as a result.

Defragmented

All in One Place

Collaboration done the Incentive way

Powerful Search

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Inst

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Mes

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Secu

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Shar

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Docu

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Socia

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twor

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Wor

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Wik

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Apps

All in One Place.

Accessible from anywhere and on any device

On premise

Private cloud

Incentive Live

Multiple Delivery Model

Incentive can be accessed via the cloud in a few clicks, or you can

download it and install on your own server behind your own firewall. The

choice is yours.

You always have full control of your information.

Thanks again to Alan Pelz-Sharpe of 451 Research and Rickard Hansson of Incentive Inc. for the thought-provoking ideas in this presentation.

Thank You