tools for facilitating p3s and gaining political consensus susan mays ch2m july 21, 2015
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Tools for Facilitating P3s and Gaining Political Consensus
Susan MaysCH2M
July 21, 2015
If you want to go fast go alone.If you want to go far go with others.
African Proverb
What is collaborative service
delivery?
Sharing costs and benefits when working “…across boundaries with two or more organizations to solve problems that cannot be solved or easily solved by single organizations.”
Source: O’Leary & Gerrard, 2013
What makes collaboration work?• Willingness to cooperate• Need to improve service delivery/
sense of urgency• Mutual advantage• Leadership
Catherine Gerard, Collaboration Across Boundaries: Ten Compelling Ideas
From contracts to collaboration
Source: Romzek and Goodyear, KU-CH2M HILL Conference on Collaboration, April 2012
Info
rmal
Acc
ount
abili
ty
Meeting the unofficial expectations of contract partners
Form
al A
ccou
ntab
ility
Meeting the official expectations, terms of the contract
Using the DiagnosticPart 1
• The score sheet (available at icma.org/strategies)
• A framework for working through the question of collaboration
• Qualitative discussion on each factor• Assign a score to each aspect• Total the scores
Collaborative Service Delivery
Matrix• A process to frame a discussion around whether to
pursue an alternative service delivery arrangement
• Focuses on two general characteristics that influence likelihood of success
– Service
– Community context
• The result is a general indication of whether a collaborative arrangement should be pursued
Start with specifying the type of service under consideration
Factor 1: Know thy service
1. Asset specificity
2. Contract specificity and monitoring
3. Labor intensity
4. Capital intensity
5. Benefits targeted or diffuse
6. Management competencies
7. Stability in administrative team
Next discuss community context that may influence likelihood of
success
Factor 2: Understand community context
1. Council orientation/political environment
2. Possible public partners
3. Possible private partners
4. Possible nonprofit partners
5. Fiscal/economic health
6. Unions
7. Citizen approval
Bayside, WI: Joint Communications Center shared by seven jurisdictions
Two scores
Service Type Community Context
Understanding the possibilities
7 11 16 217
11
16
21
Difficult
Optimal
Moderate
Service Type
Com
mun
ity C
onte
xt
Using the DiagnosticPart 2
• Facilitates the evaluation of various options for collaboration
• Points the user in the direction of the type of collaboration that will maximize the likelihood of success
The options
Horizontal public-public partnershipsHorizontal public-public partnerships
Vertical public-public partnerships
Consolidation/regionalization of services
Public-private partnerships
Public-non-profit partnerships
Collaborative Structure Worksheet
Service Characteristic Score Preferred Structure (circle your score) (circle the corresponding structure)
Contract Specification and Monitoring
123
NonePublic-Public (Horizontal)Consolidation/Regionalism
Labor Intensity
123
Public-Public (HorizontalPublic-Private PartnershipPublic-Nonprofit Partnership
Capital Intensity
123
Consolidation/RegionalismPublic-Public (Vertical)Public-Private Partnership
Possible Public Partners
123
Consolidation/RegionalismPublic-Public (Vertical)Public-Public (Horizontal)
Possible Private Partners
123
Public-Public (Vertical)Public-Public (Horizontal)Public-Private Partnership
Possible Nonprofit Partners
123
Public-Public (Vertical)Public-Private PartnershipPublic-Nonprofit Partnership
Public Interest
123
Public-Private PartnershipPublic-Nonprofit PartnershipPublic-Public (Vertical)
Tally the results
Delivery Options Count(how many circled)
Preferred Structure(check highest score)
Public-Public (Horizontal) 4
Public-Public (Vertical) 2
Consolidation/Regionalism 0
Public-Nonprofit Partnership 0
Public-Private Partnership 1
None 0
Additional Resources
• Guidebook• Exercises• Case studies• Research literature• Professional consultants
http://bit.ly/1IgvpFp
Tools for Facilitating P3s and Gaining Political Consensus
Susan MaysCH2M
July 21, 2015
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