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Titan Company Limited

Innovation a way of LifeASQ – 02/12/2017

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Titan Today

5thlargest watch

maker

$6.5 bnmarket cap

~$2 bnannual revenue

11k+mutli-brand outlets

7.5k+employees on rolls

1366stores with 1.8 mn

sft retail space

4times in Forbes Asia Fab Fifty

INNOVATION AT TITAN

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INNOVATION HAPPENS WHEN

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Believe in the impossible

Challenging questions

Skill peopleTools and Techniques

Believe in your peopleEmpowerment

Enablers of Innovation

PROCESSGenerating and capturing ideas, Evaluation,Experimenting, Formal process for Cross‐Pollination,Measuring Innovation

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CULTURE Non – hierarchical, informal, Open and transparent, Freedom to fail.

PEOPLEAge and gender diversity. Talented andentrepreneurial workforce.

STRATEGYInnovation thrust in short and long term including anapproach for identifying  new opportunities, Reviewmechanism for innovation pipeline.

TITAN INNOVATION ENGINE

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PROCESS +   TOOLKIT=        

Innovation as a way of Life

How we define Innovation

“Novel or Pioneering Processes , Products or Business‐Models 

that deliver Elevating Experiences for the people we touch or create Significant Impact & Value”

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Governing Structure

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Apex Council

Innovation Champions

Engine Drivers

TIE Process Flow

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Challenge Identification

Collecting Challenges/ Problems or Themes

Evaluating Challenges 

IDEA Management 

Upload challenge in the online platform

Inviting Ideas in response

Collaboration / Crowdsourcing (voting, betting, enhancements, 

comments)

Evaluation of Ideas 

IDEA Implementation

Selection of Ideas or Projects

Formation of Functional teams / CFT’s

Define Outcomes & Milestones

Track & Review ‐Progress & Impact

Implementation

Outcome Recognition

Submission of Project for Evaluation 

Present to Innovation Apex Council / External jury

Evaluation of Innovation outcomes

Challenges UnThink UnDo UnLike

Unlike Any otherDo DifferentlyThink Differently

Innovation Enablers

Innovation Bazaar InterWeave

Daily Mail on innovation

Innovation newsletter

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Ignitor

Enhance capability to innovate

Innovation School

Innovation Centre

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Innovation School of Management

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Idea Generation & Selection

Seed

Ignitor

CWS ‐ Innoverse

Innovation HubIITM 

Research Park

What’s New?13

Central Technology services

Centre for Innovation 

and Technological Excellence

Rewards & Recognition

Innovista & External Awards

MOF

Dream TeamOutstanding Titanian

IScMGraduates

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Measurement of innovation

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Employee Engagement Survey

TIE Toolkit

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Innovation Tools• Challenge Scoping• JTBD• Provocation & Movement• Ethnographic Interviews• INJ• SCAMPER•Frame based Thinking•Morphological Matrix•Nine Windows• UnThink

Design Thinking Tools•Visualization• Journey Mapping•Value Chain Analysis•Mind Mapping•Brain storming•Concept Development•Assumption Testing•Rapid Prototyping•Customer Co‐creation• Learning Launch

CI Tools•5S•7QC Tools ‐I (4)• Control Chart• Kaizen•VSM•Lean • FMEA•PDCA•7QC Tools ‐II (3)• Benchmarking

EXAMPLES

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IGNITOR

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Launch700+ entries received

1st Round 50 entries 

shortlisted

2nd round. 14 Projects 

shortlistedPresentation to Sr. 

Leaders .3 projects shortlisted

Independent work on projects

Presentation to Board. 1 project 

selected 

Launch of

Matched toTUV standards 

Rs. 6,810/‐ only

Long Battery life:15 days

Weight = 1.3 kg

TFT 2.8” Touch screen display

Self‐calibration

Can test all forms ‐Uncut lenses, Spectacles & Sunglasses

Lens Analyser

Mould Setting

100 stones 

100 to 1500 stones  163 % Improvement No Rejections Patented

Conventional

Mould Setting

Conventional Setting

Conventional Setting

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150 to 1000 proto/month Patented

Virtual Stone Setting…

150 proto/month with 40 persons

Conventional

Virtual Stone Setting

Conventional Setting

Virtual Stone Setting

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Diamond Bagging Automation

Capacity per day – 800 bags 40 people on the job

Conventional Diamond Bagging Capacity per day – 2500 bags 40 people redeployed Repetitive accuracy

Automatic Diamond Bagging

Conventional

Diamond Bagging Automation

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Diamond Bagging Automation

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Q & ASUMANT@TITAN.CO.IN

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