tips for using social media during emergencies - michael dumlao

Post on 18-Dec-2014

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Michael Dumlao's CrisisCamp Ignite presentation given at the World Bank.

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Tip 1

Tim Tinker (tinker_timothy@bah.com) & Michael Dumlao (dumlao_michael@bah.com)

Make social media efforts

message driven, not channel driven

Tip 2

Tim Tinker (tinker_timothy@bah.com) & Michael Dumlao (dumlao_michael@bah.com)

Keep messages brief and pertinent.

People are not really reading,

they are scanning

Tip 3

Tim Tinker (tinker_timothy@bah.com) & Michael Dumlao (dumlao_michael@bah.com)

Have a Plan B

Tip 4

Tim Tinker (tinker_timothy@bah.com) & Michael Dumlao (dumlao_michael@bah.com)

Avoid “elitism” or the

belief that people in charge know more and the “general public” is prone to misbehavior.

Tip 5

Tim Tinker (tinker_timothy@bah.com) & Michael Dumlao (dumlao_michael@bah.com)

Forge partnerships for

sharing methods and messages

Tip 6

Tim Tinker (tinker_timothy@bah.com) & Michael Dumlao (dumlao_michael@bah.com)

Make sure you can receive

public input. Remember

that social media is not just about you talking to the public; it also is about the public talking to you and to each other.

contact

Tim Tinker (tinker_timothy@bah.com) & Michael Dumlao (dumlao_michael@bah.com)

Dr. Timothy Tinkertinker_timothy@bah.com

Michael Dumlaodumlao_michael@bah.com

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