three social media f words and five companies that use them

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Three Social Media F-Words (& Five Companies That Use Them)

Ann HandleyChief Content OfficerMarketingProfs@marketingprofs on Twitter

Not the same old twitter stories

Friendly Focused Fertile

Who’s doing this well?

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Blogs

Twitter

Facebook

LinkedIn

Who’s doing this well?

Friendly Focused FertileFriendly Focused Fertile

Blogs

Twitter

Facebook

LinkedIn

Who’s doing this well?

Walt Disney Co.

Walt Disney Co.

• Three weeks, 300+ tweets

• Hashtag #disneysa

• Short, trackable links

Walt Disney Co.

“Throughout the whole campaign, Disney trusted me and let me take the lead. They always appreciated the fact that I know how to talk to my audience and how to engage them.”- Melanie Notkin

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The Coffee Groundz

The Coffee Groundz

• First to-go order on Twitter

• Lots of publicity

• Began hosting tweet-ups

The Coffee Groundz

“My advice to businesses (using Twitter) is to just be yourself. That will take you farther than you could ever imagine.”

—J.R. Cohen

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General Mills

General Mills

• 25,000 Facebook fans

• Unexpected volume of interaction

• Let the customers take control

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Intel

Intel

Intel

• Two ways to participate: submit animation or vote

• Short and long-term incentives for winners

• 56k Facebook fans, 17k downloads, 101 countries

• Final film shown worldwide

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Forty

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Forty

Forty

• 13,000 people in targeted audience• Staff photos better than logo ads• 1 million+ impressions (~80/person)• Forty’s team more recognizable• Less than $400

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Got any ideas yet?

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Blogs

Twitter

Facebook

LinkedIn

43 case studies

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