thread dump 0

[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|

[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[%T]|[%D]|[%N]|[%L]|[%Th]|: %M|[12:57:48:453]|[04-27-2015]|[com.adventnet.servicedesk.util.ThreadDumpAction]|[INFO]|[195]|: Successive 3 Thread Dump will be taken with the interval of 5 secs..|[12:58:03:555]|[04-27-2015]|[com.adventnet.servicedesk.util.ThreadDumpAction]|[INFO]|[195]|: Thread Dump 1"http-0.0.0.0-443-Processor144" Id=488 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@6ae047 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor143" Id=487 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@aa7d89 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor142" Id=486 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@117d3aa at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor141" Id=485 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1497f15 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor139" Id=481 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor138" Id=480 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@3677db at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor137" Id=479 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:375) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:86) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)

at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:178) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:203) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor133" Id=475 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLServerSocketImpl.accept(Unknown Source) at org.apache.tomcat.util.net.jsse.JSSESocketFactory.acceptSocket(JSSESocketFactory.java:110) at org.apache.tomcat.util.net.PoolTcpEndpoint.acceptSocket(PoolTcpEndpoint.java:368) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:549) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor127" Id=462 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1f6e18a at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor126" Id=461 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1514192 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor124" Id=459 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@1a8081b at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor123" Id=458 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source)

at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"Thread-172" Id=332 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at com.adventnet.cli.CLITransportPool.run(CLITransportPool.java:251)

"http-0.0.0.0-443-Processor93" Id=313 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737)

at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor75" Id=273 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@ac2576 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"File Reaper" Id=150 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@1cf861f at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at org.apache.commons.io.FileCleaner$1.run(FileCleaner.java:62)

"http-0.0.0.0-443-Monitor" Id=108 in TIMED_WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$MonitorRunnable@16e696f at java.lang.Object.wait(Native Method) at org.apache.tomcat.util.threads.ThreadPool$MonitorRunnable.run(ThreadPool.java:559) at java.lang.Thread.run(Unknown Source)

"JBossLifeThread" Id=102 in WAITING on lock=java.lang.Object@1cc13dd at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.jboss.system.server.ServerImpl$LifeThread.run(ServerImpl.java:824)

"RefreshThread" Id=101 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at com.adventnet.workengine.scheduler.internal.RefreshController.run(RefreshController.java:68) at java.lang.Thread.run(Unknown Source)

"WorkerThread-ServiceDeskCommon_Thread -4" Id=88 in WAITING on lock=java.lang.Object@12c53b7 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-ServiceDeskCommon_Thread -0" Id=84 in WAITING on lock=java.lang.Object@12c53b7 at java.lang.Object.wait(Native Method)

at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-CommonActivities -9" Id=83 in WAITING on lock=java.lang.Object@12c2b93 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-CommonActivities -6" Id=80 in WAITING on lock=java.lang.Object@12c2b93 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer

vice.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-AssetNotification -4" Id=73 in WAITING on lock=java.lang.Object@e0c392 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-AssetNotification -2" Id=71 in WAITING on lock=java.lang.Object@e0

c392 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-Asset -9" Id=68 in WAITING on lock=java.lang.Object@47d9fb at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-Asset -8" Id=67 in WAITING on lock=java.lang.Object@47d9fb at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer

"WorkerThread-Asset -3" Id=62 in WAITING on lock=java.lang.Object@47d9fb

at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"ScheduleExecutor" Id=89 in TIMED_WAITING on lock=java.lang.Class@1381f1f at java.lang.Object.wait(Native Method) at com.adventnet.workengine.scheduler.internal.TimeMap.getNextTaskInput(TimeMap.java:51) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.executeNextTask(ScheduleExecutor.java:54) at com.adventnet.workengine.scheduler.internal.ScheduleExecutor.run(ScheduleExecutor.java:42) at java.lang.Thread.run(Unknown Source)

"WorkerThread-WorkEngine -9" Id=58 in WAITING on lock=java.lang.Object@1833300 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-WorkEngine -5" Id=54 in WAITING on lock=java.lang.Object@1833300 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117)

at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"Timer-3" Id=48 in TIMED_WAITING on lock=java.util.TaskQueue@8975fd at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"Timer-2" Id=47 in TIMED_WAITING on lock=java.util.TaskQueue@a144b4 at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"TimeoutFactory" Id=46 in TIMED_WAITING on lock=org.jboss.util.timeout.TimeoutFactory@1a5afcd at java.lang.Object.wait(Native Method) at org.jboss.util.timeout.TimeoutFactory.doWork(TimeoutFactory.java:503) at org.jboss.util.timeout.TimeoutFactory.access$300(TimeoutFactory.java:28) at org.jboss.util.timeout.TimeoutFactory$1.run(TimeoutFactory.java:549)

"IdleRemover" Id=45 in TIMED_WAITING on lock=java.util.ArrayList@b8e9b6 at java.lang.Object.wait(Native Method) at org.jboss.resource.connectionmanager.IdleRemover$1.run(IdleRemover.java:66) at java.lang.Thread.run(Unknown Source)

"Thread-10" Id=44 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at com.adventnet.persistence.cache.CacheRepositoryImpl$CleanUpRunnable.run(CacheRepositoryImpl.java:184) at java.lang.Thread.run(Unknown Source)

"ContainerBackgroundProcessor[StandardEngine[jboss.web]]" Id=43 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at org.apache.catalina.core.ContainerBase$ContainerBackgroundProcessor.run(ContainerBase.java:1597) at java.lang.Thread.run(Unknown Source)

"Timer-1" Id=42 in TIMED_WAITING on lock=java.util.TaskQueue@1f7b240 at java.lang.Object.wait(Native Method)

at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"UILServerILService Accept Thread" Id=41 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at java.net.ServerSocket.accept(Unknown Source) at org.jboss.mq.il.uil2.UILServerILService.run(UILServerILService.java:123) at java.lang.Thread.run(Unknown Source)

"JBossMQ Cache Reference Softner" Id=40 in TIMED_WAITING on lock=java.lang.ref.ReferenceQueue$Lock@d7a88f at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at org.jboss.mq.server.MessageCache.run(MessageCache.java:241) at java.lang.Thread.run(Unknown Source)

"NamingBootstrap Pool(1)-1" Id=39 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at java.net.ServerSocket.accept(Unknown Source) at org.jnp.server.Main$AcceptHandler.run(Main.java:417) at org.jboss.util.threadpool.RunnableTaskWrapper.run(RunnableTaskWrapper.java:97) at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:743) at java.lang.Thread.run(Unknown Source)

"GC Daemon" Id=38 in TIMED_WAITING on lock=sun.misc.GC$LatencyLock@7b541a at java.lang.Object.wait(Native Method) at sun.misc.GC$Daemon.run(Unknown Source)

"RMI Reaper" Id=37 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@cea872 at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at sun.rmi.transport.ObjectTable$Reaper.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

"RMI TCP Accept-0" Id=36 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at java.net.ServerSocket.accept(Unknown Source) at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.executeAcceptLoop(Unknown Source)

at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

"ScannerThread" Id=34 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at org.jboss.deployment.scanner.AbstractDeploymentScanner$ScannerThread.loop(AbstractDeploymentScanner.java:218) at org.jboss.deployment.scanner.AbstractDeploymentScanner$ScannerThread.run(AbstractDeploymentScanner.java:191)

"Timer-0" Id=33 in TIMED_WAITING on lock=java.util.TaskQueue@194f59b at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"Thread-5" Id=25 in WAITING on lock=com.jeans.trayicon.TrayIconKeeper@88b3b9 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.jeans.trayicon.TrayIconKeeper.doWait(TrayIconKeeper.java:50) at com.jeans.trayicon.TrayIconKeeper.run(TrayIconKeeper.java:55)

"DestroyJavaVM" Id=21 in RUNNABLE

"Wrapper-Connection" Id=20 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at java.net.SocketInputStream.read(Unknown Source) at java.io.DataInputStream.readByte(Unknown Source) at org.tanukisoftware.wrapper.WrapperManager.handleBackend(WrapperManager.java:5079) at org.tanukisoftware.wrapper.WrapperManager.run(WrapperManager.java:5423) at java.lang.Thread.run(Unknown Source)

"AWT-Windows" Id=18 in RUNNABLE (running in native) at sun.awt.windows.WToolkit.eventLoop(Native Method) at sun.awt.windows.WToolkit.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

"Java2D Disposer" Id=16 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@cf5df0 at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at sun.java2d.Disposer.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

"Thread-3" Id=15 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at com.adventnet.logging.FileOutputHandler$LogDispatcherThread.run(FileOutputHandler.java:877)

"Thread-2" Id=14 in RUNNABLE at java.io.FileOutputStream.writeBytes(Native Method) at java.io.FileOutputStream.write(Unknown Source) at java.io.BufferedOutputStream.flushBuffer(Unknown Source) at java.io.BufferedOutputStream.flush(Unknown Source) at java.util.logging.FileHandler$MeteredStream.flush(Unknown Source) at sun.nio.cs.StreamEncoder.implFlush(Unknown Source) at sun.nio.cs.StreamEncoder.flush(Unknown Source) at java.io.OutputStreamWriter.flush(Unknown Source) at java.util.logging.StreamHandler.flush(Unknown Source) at java.util.logging.FileHandler.publish(Unknown Source) at com.adventnet.logging.FileOutputHandler.publishMessage(FileOutputHandler.java:842) at com.adventnet.logging.FileOutputHandler.writeMessages(FileOutputHandler.java:901) at com.adventnet.logging.FileOutputHandler.access$800(FileOutputHandler.java:91) at com.adventnet.logging.FileOutputHandler$LogDispatcherThread.run(FileOutputHandler.java:871)

"Wrapper-Control-Event-Monitor" Id=10 in TIMED_WAITING at java.lang.Thread.sleep(Native Method) at org.tanukisoftware.wrapper.WrapperManager$3.run(WrapperManager.java:962)

"Attach Listener" Id=5 in RUNNABLE

"Signal Dispatcher" Id=4 in RUNNABLE

"Finalizer" Id=3 in WAITING on lock=java.lang.ref.ReferenceQueue$Lock@20496a at java.lang.Object.wait(Native Method) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.ReferenceQueue.remove(Unknown Source) at java.lang.ref.Finalizer$FinalizerThread.run(Unknown Source)

"Reference Handler" Id=2 in WAITING on lock=java.lang.ref.Reference$Lock@1b3fd66 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at java.lang.ref.Reference$ReferenceHandler.run(Unknown Source)

Thread Dump 2"http-0.0.0.0-443-Processor144" Id=488 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@6ae047 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor137" Id=479 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:375) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:86) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:178) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:203) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveConte

xt.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor75" Id=273 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@ac2576 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor64" Id=261 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)

"WorkerThread-ServiceDeskCommon_Thread -3" Id=87 in WAITING on lock=java.lang.Object@12c53b7 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer

"WorkerThread-CommonActivities -4" Id=78 in WAITING on lock=java.lang.Object@12c

2b93 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-CommonActivities -0" Id=74 in WAITING on lock=java.lang.Object@12c2b93 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPo

olService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-AssetNotification -1" Id=70 in WAITING on lock=java.lang.Object@e0c392 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolService.java:29) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadP

oolService.java:255) at java.lang.Thread.run(Unknown Source)

"WorkerThread-Asset -6" Id=65 in WAITING on lock=java.lang.Object@47d9fb at java.lang.Object.wait(Native Method)

"WorkerThread-WorkEngine -8" Id=57 in WAITING on lock=java.lang.Object@1833300 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at com.adventnet.workengine.service.ThreadPoolService.getNextRunnable(ThreadPoolService.java:117) at com.adventnet.workengine.service.ThreadPoolService.access$000(ThreadPoolSer

"WorkerThread-WorkEngine -3" Id=52 in WAITING on lock=java.lang.Object@1833300

"Timer-2" Id=47 in TIMED_WAITING on lock=java.util.TaskQueue@a144b4 at java.lang.Object.wait(Native Method)

"Timer-1" Id=42 in TIMED_WAITING on lock=java.util.TaskQueue@1f7b240 at java.lang.Object.wait(Native Method) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)

"RMI TCP Accept-0" Id=36 in RUNNABLE (running in native) at java.net.PlainSocketImpl.socketAccept(Native Method) at java.net.PlainSocketImpl.accept(Unknown Source) at java.net.ServerSocket.implAccept(Unknown Source) at java.net.ServerSocket.accept(Unknown Source) at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.executeAcceptLoop(Unknown Source) at sun.rmi.transport.tcp.TCPTransport$AcceptLoop.run(Unknown Source) at java.lang.Thread.run(Unknown Source)

"Thread-5" Id=25 in WAITING on lock=com.jeans.trayicon.TrayIconKeeper@88b3b9 at java.lang.Object.wait(Native Method)

at java.lang.Object.wait(Object.java:485) at com.jeans.trayicon.TrayIconKeeper.doWait(TrayIconKeeper.java:50) at com.jeans.trayicon.TrayIconKeeper.run(TrayIconKeeper.java:55)

Thread Dump 3"http-0.0.0.0-443-Processor144" Id=488 in WAITING on lock=org.apache.tomcat.util.threads.ThreadPool$ControlRunnable@6ae047 at java.lang.Object.wait(Native Method) at java.lang.Object.wait(Object.java:485) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:655) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor137" Id=479 in RUNNABLE at sun.management.ThreadImpl.getThreadInfo1(Native Method) at sun.management.ThreadImpl.getThreadInfo(Unknown Source) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:29) at com.adventnet.servicedesk.util.ThreadDumpAction.dumpThreadInfo(ThreadDumpAction.java:19) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportFileContents(SupportZipUtil.java:375) at com.adventnet.servicedesk.helpdesk.action.SupportZipUtil.createSupportZip(SupportZipUtil.java:86) at com.adventnet.servicedesk.helpdesk.action.SupportFileAction.execute(SupportFileAction.java:31) at org.apache.struts.action.RequestProcessor.processActionPerform(RequestProcessor.java:484) at org.apache.struts.action.RequestProcessor.process(RequestProcessor.java:274) at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1482) at org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:507) at javax.servlet.http.HttpServlet.service(HttpServlet.java:697) at javax.servlet.http.HttpServlet.service(HttpServlet.java:810) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.manageengine.servicedesk.common.filter.ResetThreadLocal.doFilter(ResetThreadLocal.java:26) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)

at com.adventnet.servicedesk.filter.EncodingFilter.doFilter(EncodingFilter.java:196) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:350) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2CredentialAssociationFilter.doFilter(NTLMV2CredentialAssociationFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at com.adventnet.servicedesk.authentication.NTLMV2Filter.doFilter(NTLMV2Filter.java:178) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:75) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:186) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.jboss.web.tomcat.security.CustomPrincipalValve.invoke(CustomPrincipalValve.java:66) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:158) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:540) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)

at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.authentication.CredentialAssociation.invoke(CredentialAssociation.java:75) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.client.util.LoginParameters.invoke(LoginParameters.java:53) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at com.adventnet.servicedesk.tools.AuthenticateNtlm.invoke(AuthenticateNtlm.java:203) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.authenticator.SingleSignOn.invoke(SingleSignOn.java:444) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)

"http-0.0.0.0-443-Processor134" Id=476 in RUNNABLE (running in native) at java.net.SocketInputStream.socketRead0(Native Method) at java.net.SocketInputStream.read(Unknown Source)

at com.sun.net.ssl.internal.ssl.InputRecord.readFully(Unknown Source) at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDataRecord(Unknown Source) at com.sun.net.ssl.internal.ssl.AppInputStream.read(Unknown Source) at org.apache.coyote.http11.InternalInputBuffer.fill(InternalInputBuffer.java:737) at org.apache.coyote.http11.InternalInputBuffer.parseRequestLine(InternalInputBuffer.java:398) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:761) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705) at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683) at java.lang.Thread.run(Unknown Source)