the vuca world · alice’s adventures in wonderland, 1865. the vuca...

CONQUERING CHANGE:

HOW TO LEAD YOUR ORGANIZATION TO

HIGHER RESULTS

April K. MillsNovember 2017

© April K. Mills 2017

ARE YOU RUNNING THE RED QUEEN’S RACE?

“My dear, here we must run as fast as we can, just to stay in the same place and if you wish to go anywhere you must run twice as fast as that…”

- Lewis Carroll, Alice’s Adventures in Wonderland, 1865

THE VUCA WORLD

- Volatility

- Uncertainty

- Complexity

- Ambiguity

CONQUER CHANGE TODAY

7Change Agent Essentials

11Change Agent Tactics

1 Easy to Read (and Implement) Guide

THE VUCA WORLD

- Volatility

- Uncertainty

- Complexity

- Ambiguity

ACCELERATING THE FLOW OF CHANGEFrom external, intermittent, and individual to internal, continuous, and integrated

FROM EXTERNAL TO INTERNAL

If you want higher results, you must…

- Change something

- Change someone

DRIVING PEOPLE

Using some form of coercion (e.g., orders, fear of negative consequences, removal or application of positive consequences) to compel others to change.

FROM EXTERNAL TO INTERNAL

If you want higher results, you must…

- Change yourself

…and help others join you.

DRIVING CHANGE

Choosing a change for yourself and clearing the obstacle for others to choose the change too.

EXECUTIVE TACTIC: ACT THEN ASK

CHANGE AGENT ESSENTIAL #1

Drive Change Not People

FROM INTERMITTENT TO CONTINUOUS

There isn’t enough time in our day to give enough orders to react to a hyper-connected world of constantly evolving market opportunities and threats.

There isn’t enough time in their day to obey all the orders.

“I will do what I can with what I havewhere I am.” – The Change Agent’s Motto

EXECUTIVE TACTIC:PROTECT THEM AS THEY TRY

Types of Change Buffers

• Personal

• Leadership

• Policy

• Celebration

CHANGE AGENT ESSENTIAL #2

Create & Maintain Change Buffers

FROM INDIVIDUAL TO MUTUALWe all have a perspective on the opportunities and threats around us.

The leverage is in aligning our efforts with others quickly to light the way forward for ourselves, our organizations, and our customers.

MAP THE TERRAIN

Check for Settlers

and

Set your Boundaries

EXECUTIVE TACTIC: PARTNER TO CLEAR OBSTACLES

CHANGE AGENT ESSENTIAL #4

Map the Terrain

WHAT ARE WE AFRAID OF?

Often the path ahead is filled with shadows.

Yet, we must not let our imaginations deceive us.

Yes, there are challenges, but…

change can be conquered,

but only if we will try.

CHANGE AGENT ESSENTIAL #7

Try

EXECUTIVE TACTIC: MODEL AND TEACH

CONQUER CHANGE TODAY

7Change Agent Essentials

11Change Agent Tactics

1 Easy to Read (and Implement) Guide

APRIL K. MILLS

Author, Speaker, Blogger

Book: Everyone Is A Change Agent

Blog: Engine-For-Change.com

Email: april@engine-for-change.com

Twitter: @engineforchange

YouTube: AprilKMills

LinkedIn: aprilkmills