the system requirements for system center components are all not consistent i don’t know in what...
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System Center 2012 SP1 Supportability Simplification and Upgrade
Carmen SummersSenior Program Manager
SD-B203
Session Objectives And Takeaways
• Session Objective(s):
• How to think about System Center the product and evolution of the product• What is Service Pack 1 and how to plan for it• Understand how System Center has streamlined and centralized system requirements for SP1• Understand the why and how of System Center upgrade order sequence• Know what System Center components and databases can and can’t co-exist• Learn how the new System Center 2012 SP1 Configuration Analyzer can help you.
MICROSOFT CONFIDENTIAL – INTERNAL ONLY
• Service Pack 1 represents a major change in functionality in the product• Traditional service pack thinking may not apply • Should approach the deployment as a migration/upgrade vs simple patching
• Requirements include changes to the infrastructure• E.g. – VMM requires an operating system upgrade• Service pack application retains data but not product in some cases
• Requires specific sequence for update• Integrated installations require specific order to retain functionality
Service Pack 1
• The system requirements for System Center components are all not consistent
• I don’t know in what order I should upgrade System Center components
• What components can and can’t co-exist on same installation of OS?
• What System Center databases can and can’t co-exist in the
• Understanding SQL collation is a nightmare
Common Customer Complaints Addressed in System Center 2012 SP1
System Center SP1 System Requirements Simplified
Problem Statement: The support matrix for System Center 2012 is complex and not unified. Customers have to go to 6 different TechNet libraries to figure out requirements. Documentation patterns on TechNet, per component, for system requirements are not consistent.
What we are doing about it:
Improvement: System Center 2012 SP1 Support Matrix Simplification
Goal : The goal of the System Center 2012 SP1 support matrix is to reduce complexity for customers, provide specific system requirements in a centralized document, and ensure alignment across System Center Components.
System Center 2012 SP1Majority now have System Requirement Alignment for:• Server Side OS• SQL• Client OS for consoles• System Center Agents• PowerShell• .Net• Web Consoles• Find it here: http
://technet.microsoft.com/en-us/library/jj628205.aspx
System Center SP1 Upgrade Sequence
Problem Statement: What guidance does System Center have for the best way to upgrade my System Center environment?
What we are doing about it:
Improvement: System Center 2012 SP1 Upgrade Sequence Improvement
Goal :The goal of the improvement was to provide prescriptive guidance to enable a rolling sequenced upgrade from System Center 2012 to System Center 2012 SP1 that enables customers to keep operations going in mixed states of component upgrades. This guidance will provide tested and validated sequences for upgrade, approved mixed state matrixes, and detailed information on component dependencies.
Upgrade Sequence Order
OrchestratorService ManagerDPMOperations ManagerConfiguration ManagerVirtual Machine Manager and App
Controller
Upgrade Sequence Success Rules
• Follow the prescribed guidance• Do not deploy new components during your upgrades• Do not perform DB upgrades• Do not perform OS upgrades unless mandated.
We had to figure out what component should go first in the sequence.
Service Manager, Orchestrator, and Operations Manager were all candidates as they all share the most connections with other System Center Components.
Determining Sequence Order
Orchestrator System Center ConnectionsOperations Manager:
• Integration Pack• Operations Manager Agent• Operations Manager Console (for
IP communication) Service Manager• Run book Connector• Integration Pack Configuration Manager• Integration Pack• CM Agent• Endpoint Agent (potentially) Virtual Machine Manager• Integration Pack Data Protection Manager• Integration Pack
What to know about placement order:
• Orchestrator 2012 SP1 can run 2012 and 2012 SP1 Integration Packs for different components side by side, which made Orchestrator a top candidate for the top of the stack.
• Problems discovered that challenged this idea:• Service Manager connectors are not forward compatible
• Solving the problem:• The Run book connector uses a web service SDK and it took no
changes between versions. • Results
• Since the connector took no changes we were able to confirm, with testing, that after upgrade the connector continued to function. With those results, Orchestrator became #1 in the sequence order.
• What is the impact if sequence is done out of order?• If you upgrade any System Center component before
Orchestrator, the 2012 integration pack for that component will no longer work. Additionally, you will not be able to load the new component’s System Center 2012 SP1 integration packs in Orchestrator 2012.
Service ManagerSystem Center ConnectionsConfiguration Manager• Connectors (2)• CM Agent• End Point Agent
(potentially) Operations Manager• Connectors (2)• Management Pack• Agentless monitoring Orchestrator• Run book Connector• Integration Pack
• What to know about the placement order:
• Connectors are backward compatible Service Manager must be upgraded next to ensure the connectors with System Center 2012 components continue to operate as other components are upgraded.• Exception: The connector with Orchestrator Run book
connector will continue to function when Orchestrator is upgraded first.
• What is the impact if sequence is done out of order?• If you upgrade any component that shares a connector with
Service Manager attempting to re-connect will fail.
Data Protection ManagerWhat to know about placement order:
DPM has some flexibility in sequence.
Things to know about the placement of DPM in sequence:• DPM must go after Orchestrator so it’s SP1
Integration Pack can be supported• DPM must upgrade before Operations Manager
to accommodate continued functionality of a central console.
• DPM must upgrade before VMM
What is the impact if sequence is done out of order?• If using the central console functionality in
Operations Manager it will no longer function if upgraded before DPM.
• If VMM is upgraded prior to DPM, VMM will not be able to back up the WS 2012 thus resulting in no VMM backup.
.
System Center Connections
Operations Manager• Operations Manager
Agent/Management Pack• DPM Central Console Client Side
Component connector Orchestrator• DPM Integration Pack Configuration Manager• CM Agent• Endpoint protection agent
(potentially)
Operations ManagerWhat to know about placement order:
Things to know about the placement of OM in sequence:• Management Packs are not normally forward compatible.
• Management packs for Orchestrator and Service Manager will still be able to monitor those upgraded components as today they are not version specific.
• VMM also shares a forward compatibility issue since OM is upgraded first. Users will need to uninstall VMM connection and re-establish post upgrade with the new SP1 console. This has been tested and steps are documented.
What is the impact if sequence is done out of order?• Management packs for SP1 will not load in Operations
Manager 2012, except for those noted above.• If you upgrade Virtual Machine Manager to System Center
2012 SP1 before Operations Manager then the Operations Manager console in System Center 2012 SP1 will not load on Windows Server 2012. This means is that you will be unable re-establish integration between Virtual Machine Manager and Operations Manager.
System Center Connections
Configuration Manager• CM Agent• Endpoint protection agent (potentially) Virtual Machine Manager• Management Pack• Integration via OM console (SDK) Service Manager• Connectors (2)• Management Pack Data Protection Manager• Management Pack• Central Console Server Components
Orchestrator• Integration Pack (OM Console (SDK)
connection required for IP)• Management Pack App Controller• Management Pack
Configuration ManagerSystem Center connections:
Configuration manager• CM management agents and
end point protection agents on the component servers.
Service Manager• Connectors (2) Orchestrator• Integration Pack Operations Manager• Management Pack
What to know about placement order:
• Configuration Manager must follow Orchestrator, Operations Manager, and Service Manager to ensure the connectivity with those components (Connector, IP, and MP) remain as those connections are backward compatible.
• It is important to note that CM must be upgraded before VMM as it has a mandatory OS upgrade requirement.
•What is the impact if sequence is done out of order?
• If you upgrade Configuration Manager before Service Manager, the connectors for Service Manager will fail and you will lose that connector functionality until Service Manager is upgraded to System Center 2012 SP1.
• If you upgrade Virtual Machine Manager to System Center 2012 SP1 before Configuration Manager you will not be able to manage the VMM management server as the Configuration Manager for System Center 2012 does not support Windows Server 2012.
Virtual Machine Manager and App Controller Why do VMM and App Controller have to be upgraded at the
same time?• Due to the hardcoded dependency App Controller has on the
version of Virtual Machine Manager the two must always exist at the same version level.
Why VMM and App Controller are last in sequence? • For VMM itself it has a hard dependency running on Windows
Server 2012. Since no component would be forward compatible to manage Windows Server 2012 means that VMM must be upgraded last in sequence.
What is the impact if sequence is done out of order?• If you upgrade Virtual Machine Manager to System Center 2012
SP1 prior to any other component you will lose the ability to back up with DPM, monitor and integrate with Operations Manager, manage with Configuration Manager, orchestrate run books with Orchestrator, and you will lose integration with Service Manager.
• If you upgrade Virtual Machine Manager to System Center 2012 SP1 and don’t upgrade App Controller at the same time you will be unable to re-establish the integration until App Controller is upgraded
System Center Connections:
Configuration managerAgents Service ManagerConnectors (1) OrchestratorIntegration Pack Operations ManagerManagement PackOperations Manager Console
App ControllerOperations Manager Management PackVMM SDK (Console) ConnectionAzure API connection
Key areas of concern:• SQL Server Version and Cumulative Update Alignment• SQL Collation Alignment Considerations• SQL Server Pre-requisite Alignment
SQL Server Requirements - RTM
Component SQL 2008 SP1 SQL 2008 SP2 SQL 2008 SP3 SQL 2008 R2 RTM SQL 2008 R2 SP1App Controller Configuration Manager CU9 Min CU4 Min CU6 MinData Protection Manager Operations Manager Orchestrator Service Manager Virtual Machine Manager
Areas addressed:• SQL Server Version and Cumulative Update can be current release• SQL Server Pre-requisites aligned across products• SQL Collation alignment still requires planning
SQL Server Requirements – SP1
Component SQL Server 2008 SQL Server 2008 R2 SQL Server 2012App Controller SP1 or later RTM or laterConfiguration Manager SP2 or later SP1 or later RTM only (currently)Data Protection Manager SP1 or later RTM or laterOperations Manager SP1 or later RTM or laterOrchestrator SP1 or later RTM or laterService Manager SP1 or later RTM or later Virtual Machine Manager SP1 or later RTM or later
SQL Server Requirements SC 2012 SP1Fabric Management Component
Collation Set or inherited from
Virtual Machine Manager SQL_Latin1_General_CP1_CI_AS
Set at the Database level (Component Install)
Windows Server Update Services (optional)
SQL_Latin1_General_CP1_CI_AS
N/A
Operations Manager Management Group
SQL_Latin1_General_CP1_CI_AS
Validates that the instance is the appropriate collation (SQL Instance Installation)
Operations Manager Data Warehouse
SQL_Latin1_General_CP1_CI_AS
Validates that the instance is the appropriate collation (SQL Instance Installation)
Service Manager Management Server
Latin1_General_100_CI_AS * Validates that the instance is the appropriate collation and matches Windows collation (SQL Instance Installation)
Service ManagerData Warehouse
Latin1_General_100_CI_AS * Same as above
Latin1_General_100_CI_AS * Same as above
Service ManagerWeb Parts and Portal
SQL_Latin1_General_CP1_CI_AS
N/A
Orchestrator SQL_Latin1_General_CP1_CI_AS
Configured to use SQL collation, set at the DB level
App Controller SQL_Latin1_General_CP1_CI_AS
Collation agnostic (SQL Instance Installation)
Data Protection Manager SQL_Latin1_General_CP1_CI_AS
Collation is set in SQL and set by the product as DPM installs SQL
MICROSOFT CONFIDENTIAL – INTERNAL ONLY
• RTM• Previously required dedicated instances to support a full-suite deployment• Dependent components such as SharePoint provide alternative guidance which does not take
into account the nature of how it is used in System Center• Guidance was component-centric – customers had little guidance, recommendations and best
practices on full suite deployments
• SP1• Still requires dedicated instances for most components• Guidance is being provided for a product-centric (multiple component) infrastructure• Progressing to consolidation• Limited consolidation can occur with some workloads (App Controller, Orchestrator,
SharePoint)
Component Co-Existence - SQL
MICROSOFT CONFIDENTIAL – INTERNAL ONLY
• RTM• Previously required dedicated installs to support a full-suite deployment• Never tested together as a suite on the same platform• Gap in concrete guidance left customers without a clear understanding of the support model of
their deployment
• SP1• Relevant to 2012 RTM and SP1 deployments • Component coexistence was tested and the resulting guidance now on TechNet!• http://technet.microsoft.com/en-us/library/jj851033.aspx
Component Co-Existence
MICROSOFT CONFIDENTIAL – INTERNAL ONLY
• You cannot • Deploy the following components on one or more systems where they co-exist:• DPM Management Server• Operations Manager Management Server• Service Manager Management Server• Service Manager Data Warehouse Management Server
• You can• Deploy App Controller, Orchestrator, and VMM on a single system• Deploy App Controller, Orchestrator, and VMM with any of roles listed above
For customers looking to perform consolidated System Center deployments, a minimum of 4 systems are required deploy all of the System Center 2012 SP1 components – however this may not be the recommended design based on scale
Component Co-Existence
MICROSOFT CONFIDENTIAL – INTERNAL ONLY
• RTM• For System Center 2012 there were best practice analyzers for VMM and Orchestrator. • Customer had to download each BPA model to run it requiring separate installs.• Not all components delivered a BPA
• SP1• Coming soon! System Center will release a single best practice analyzer that be able to scan
any System Center server side component and report issues found.• This should be customers first line of defense before calling support.
• Advisor• Rules from Configuration Analyzer ported into System Center Advisor
System Center 2012 SP1 Configuration Analyzer
Update Rollups • Customer’s said- “Make System Center updates
more discoverable, accessible, and consistent.
• Update Rollups are the primary way CDM System Center will release updates publicly
• Quarterly Update Rollup releases • Each Update Rollup will supersede the last making is easier track if you have
everything you need installed • Update delivery on Microsoft Update to enable ease of detection and installation via
MU or WSUS • A single master KB article that describes all fixes to enable ease of finding all
information in a single location • New!! Update Rollup 2 for System Center 2012 SP1 and Update Rollup 5 for System Center
2012 released April 9, 2013.
• Blog post
Helpful Resources• System Center 2012 SP1 System Requirements - Link• System Center 2012 SP1 Upgrade Sequence – Link• System Center 2012 SP1 Configuration Analyzer - Link
Related Sessions
SD-B201 Implementing Common Scenarios in VMM: Services and Service Templates
IM-B203 Building UI Add–Ins For System Center 2012 SP1 Virtual Machine Manager
IM-B308 System Center 2012 SP1 Virtual Machine Manager: Managing Large Datacenters
IM-B310 Troubleshooting Common System Center 2012 SP1 Virtual Machine Manager
Issues
WS-B312 How to Design and Configure Networking in VMM and HyperV (Part 1 of 2)
WS-B313 How to Design and Configure Networking in VMM and HyperV (Part 2 of 2)
WS-B314 Implementing Common Storage Scenarios in Windows Server 2012 with SCVMM
WS-B327 Software Defined Networking with WS2012, SC2012 SP1 and Partner Solutions
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