the squishy future of content - penn state edition

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With the adoption of responsive design, we’re finding that our pixel-perfect content is no longer being placed in pixel-perfect boxes on pixel-perfect websites. Placeholder content no longer suffices during development. Copy-and-paste doesn’t work in migrating between designs. Rather, website design is more strongly informed by our content than ever before. With these changes we need to rethink how content affects our development workflow as well as understand how content and messaging affect layouts. • Learn why you need to be an advocate for content at all phases of a project. • Explore the fundamental content types and content rules that will shape how your content flows and is viewed by visitors. • Learn how content choreography can help you keep your most important message the focus of your site.

TRANSCRIPT

The Squishy Future of Content

Dave Olsen, @dmolsenWVU University Relations - WebJanuary 2014

@dmolsendmolsen.com

’99 Geography

I. Where We AreII. An Opportunity to Reboot

III. Starting SmallIV. Content Choreography

V. Where We’re Going

THE SQUISHY FUTURE OF CONTENT

I. WHERE WE ARE

http://flic.kr/p/87gkH5

courtesy Ben Callahan, Sparkbox

FRONT-END BACK-ENDDESIGN

THINK ABOUTUSERS

THROW INSOME CONTENT

LAUNCH!

Linear Workflow

http://flic.kr/p/8cPU9D

Pixel Perfect Previews

CONTENT GOES HERE

courtesy Ben Callahan, Sparkbox

FRONT-END BACK-ENDDESIGN

THINK ABOUTUSERS

THROW INSOME CONTENT

LAUNCH!

Linear Workflow

Redesign.A process driven by one word...

*insert jean-luc picard facepalm here*

http://flic.kr/p/69ZZhR

http://flic.kr/p/gS7txD

“My God, it’s full of devices...”

www.wvu.edu: 23%mountainlair.wvu.edu: 45%parentsclub.wvu.edu: 33%

braxton.housing.wvu.edu: 32%construction.wvu.edu: 30%

visit.wvu.edu: 30%fashion.wvu.edu: 27%

president.wvu.edu: 25%tuition.wvu.edu: 21%

admissions.wvu.edu: 15%

“MOBILE” IS A BIG PART OF OUR TRAFFIC

51%Percentage of Email Opened

on Mobile in Dec. 2013

http://bit.ly/1iJ6XAH

OUR “TRADITIONAL” COMMS ARE GOING TO MOBILE OUTLETS

THE RISE OF THE MOBILE-ONLY USER

34% of current mobile internet users mostly go online using their phone. (source)

50% of teen smartphone owners aged 12-17 and 50% of young adults aged 18-29 say they use the internet

mostly on their mobile phone. (source)

77% of mobile searches take place at home or work, only 17% on-the-go, according to Google. (source)

Blacks, Hispanics, low-income Americans, less-educated Americans, and young adults are more likely

to be mobile-only users. (source)

What do we do?!

http://flic.kr/p/6qidN1

FLUID LAYOUT ANIMATIONstand-in slide

http://flic.kr/p/9ux7kJ

Content Flows Like Water?

glasses with chunky content

http://flic.kr/p/8AE4ha

http://flic.kr/p/fJ9GEX

http://flic.kr/p/6DxS9D

The Reality: Chunky Water

Layout informs content. Content informs layout.

Neither is more important than the other.

this is really important...

II. AN OPPORTUNITY TO REBOOT

http://bit.ly/1gwTc6V

futurefriend.ly

Our existing standards, workflows, & infrastructure

won’t hold up.

a Future Friendly truth...

Redesign.The process can no longer be driven by this word...

Refresh?Reboot?Blow up all the things?

What to call it?

http://flic.kr/p/8cPU9D

No More Pixel Perfection(

Process

WaterfallPhotoshop

Lorem Ipsum

http://flic.kr/p/7M8Uf5http://flic.kr/p/a2AZv1

The Death of Lorem Ipsum

We Need to Build Teams

http://flic.kr/p/fhQFu

DEVELOPERSWRITERS

DESIGNERS

CONTENT UX

FRONT-END

DESIGNBACK-END

“1 Deliverable” Workflow

courtesy Ben Callahan, Sparkbox

III. STARTING SMALL

http://flic.kr/p/bpVs1E

change management

http://bit.ly/1eeYB09

http://bit.ly/1eeYB09

http://bit.ly/1eeYB09

UTILIZING CHANGE MANAGEMENT

UTILIZING CHANGE MANAGEMENT

I. AwarenessII. Desire

III. KnowledgeIV. Ability

V. Reinforcement

ADKAR is a registered trademark of Prosci Research

Identify a Small Projecthttp://flic.kr/p/5Tbchf

CONTENT UX

FRONT-END

DESIGNBACK-END

“1 Deliverable” Workflow

courtesy Ben Callahan, Sparkbox

You Are Here

styletil.es

Identifying Content Examples

http://flic.kr/p/6DhBCd

SELECT TYPES OF CONTENT CHUNKS

I. MediaII. FormsIII. TablesIV. Maps

V. Carousels

MEDIA ANIMATIONstand-in slide

FORM ANIMATIONstand-in slide

TABLE EXAMPLEstand-in slide

TABLE EXAMPLEstand-in slide

TABLE EXAMPLEstand-in slide

Exterminate the Carousel!

Exterminate the Carousels!

Editorial Calendars.

The rise of...

bit.ly/ZtqUmV

Styleguide

Developing a Component Style Guide

http://flic.kr/p/9VewrY

Wireframing & Layout

pattern-lab.info

IV. CONTENT CHOREOGRAPHY

http://flic.kr/p/49YSYK

CONTENT UX

FRONT-END

DESIGNBACK-END

“1 Deliverable” Workflow

courtesy Ben Callahan, Sparkbox

You Are Here

ELEMENTS OF CONTENT CHOREOGRAPHY

I. Defining a LayoutII. Content-based Breakpoints

III. Content LayeringIV. Interdigitation

V. When to Remove Content

Prioritize Content.

The need to...

Content-based Breakpoints

http://bit.ly/12xuLR1

CONTENT-BASED BREAKPOINTS: LINE LENGTH RULES

SCROLLING... SCROLLING... SCROLLING...

CONTENT LAYERING: MINIMIZING INFORMATION

only viewable after selecting an element...

III

{

CONTENT LAYERING: TAKE ADVANTAGE OF Z-INDEX

also only viewable after selecting an element...

III

INTERDIGITATION: CHANGE SOURCE ORDER BASED ON VIEWPORT

changing order to encourage an action

Desc.

Buy!

Title

Buy!Description

Specs

Related

Title

Specs

Related

Exterminate the Carousel!

NEVER REMOVE CONTENT!

http://flic.kr/p/8BPQ2q

V. WHERE WE’RE GOING

Leaving Layout Behind

http://flic.kr/p/7V8ZUR

http://flic.kr/p/ejCiT2

Ever Expanding Outlets for Content

http://bit.ly/15w4AZc

Content Shifting

http://flic.kr/p/96Hbsq

http://flic.kr/p/5DdC9v

Dumb Blobs to Smart Chunks

Layout informs content. Content informs layout.Both inform architecture.

SUMMING UP

http://flic.kr/p/byKgrf

CONTENT UX

FRONT-END

DESIGNBACK-END

“1 Deliverable” Workflow

courtesy Ben Callahan, Sparkbox

OUR NEW PROCESS

I. Start Small: Chunks & StyleII. Prioritize Your Content

III. Wireframe in the BrowserIV. Content-based Breakpoints

IV. Profit

Real content is critical to the entire process.Be an advocate for it early & often.

Modern web design can’t be done by one person. Find help, be helpful & reboot.

This sh!t is complicated.Don’t get discouraged.

http://flic.kr/p/7jWpEb

Maybe by being Future Friendly...

...and forging future-ready partnerships...

http://flic.kr/p/gidRPX

...we can find unicorns & rainbows.

http://flic.kr/p/agyEkb

building.seesparkbox.com

THANKS TO...

Ben Callahan@bencallahan

Brad Frost@brad_frost

Chris Coyier@chriscoyier

Doug Gapinski@douggapinski

Eileen Webb@webmeadow

THANKS FOR LISTENING!QUESTIONS?

@dmolsendmolsen.com

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