the spanish nuclear safety council
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THE SPANISH NUCLEAR SAFETY COUNCIL
CONSEJO DE SEGURIDAD NUCLEAR
SPANISH NUCLEAR COMMUNICATION EXPERIENCES
JOSÉ FRANCISCO MORALES CALDERÓN
INTRODUCTION
Credibility problem of the regulatory body
Different interests around nuclear sector
Lack of transparency and public information inthe part of the CSN and in the companies
Some public information initiatives have been taken, but looking to the long term
Objective: to give rigorous information to thepopulation about nuclear safety and to locate other debates outside the environment of the CSN
CREATION LAW OF THE CSN (1980)
“... To inform to the public opinion about the matters of its competency...”
PUBLIC CONFIDENCE
We are improving in the achievement
of our objectives, but at CSN we still don´t have the public confidence
PUBLIC CONFIDENCE
Disponibility is very high
The price of nuclear electricity is low
Daily operation of NPP´s is normal and safe
Points of view in favour of N.E.
Non-objective groups:
Objective groups:
Points of view against N.E.
PUBLIC CONFIDENCE
“we don´t have a solution for the spent fuel management, so we must think first on that issue and then in nuclear generation”
“we don´t found objective arguments, but we can convince people
that nuclear generation is unsafe, even using official documents,
because they won´t understand anything but our message”
How to deal
We are economically independent
We don´t have any responsibility inenergetic plans
We are independent of the rest of Public Administration
What we have
How to deal
Our interest is the public service. The best service that we can provide to the society concerningcommunication matters to give a transparent information that it could not be misunderstood.
What we have not yet
Mass media must give information to the people.Groups without any responsibilities can give all kinds of information, and in big quantities. We mustreach our purpose of being a reference source.
INFORMATION TO THE POPULATION
Local authorities formation
Information Center
Journalists and communicatorsformation
MEDIA SERVICES
Criteria for reactive communication
Criteria for proactive communication
Attention to the media requests
WEB SITE
The next step to media services and
a sign of normalization of risk
perception at the media
PUBLICATIONS
Technical information, withoutactuality components
Most used information tool
An expensive tool of communication
EXPECTATIONS
Correct perception of changes at NPP
Normalization of risk perception ofreportable events
Make people know that a rigorousInstitution, as the CSN is, is a great Safety guaranty
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