the secret to happier staff and saving money lies in scheduling

DAY5workwee

kfor F&B?

no way!

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And these guys…

Staff is 80% part-timers who are students.

Has about 180 staff across 4 outlets, and 130 of them are under 23.

Josh Bell

Part-Timer Maestro

Staff is mostly young people.

Everyone gets the same starting pay and increments only come from completing lessons at “Spiffy University”.

Abhishek C. George

Dean, Spiffy University

A large percentage of Greendot’s staff is older, local workers.

Justin Chou

Auntie Whisperer

Here’s how they keep staff happy

And save on labour cost

1.Have a 5-day work week for full-timers

At Spiffy, if they:Leave policy

DAYSa

week

= claim back

6 DAY1of

leave

work

And if they:

x 4

(1 month)

=extra +4

of leave

1DAYSa

week

6work

DAYS

dayof

leave

Leave policy

So technically they can:Leave policy

(every month)

=

MONTHS

LEAVE

x

popular with young people

3DAYS

a week

6work MONTH

S

9

2. Have super efficient scheduling

At GYG’s Central Business District outlets, short shifts help to save labour cost.

This is a typical day:

OPENING: 3 - 4 staff

LUNCH: 15 - 16 staff

AFTERNOON: 4 staff

DINNER: 6 staff

3. Rethink your shifts

“I believe split shifts are a horrible way to do

things…

Split shifts leave employees with no life. Employees with no life are horrible employees.

They have no zest for life, which means they don’t give a shit about you either.”

– George, The Spiffy Dapper

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