the people v lms - a learning technology story (atd ascend 2017)

PlentyofL&DprosareangryabouttheirLMS.Butwhy?

Traditionallearningtechnologyisbasedonanacademicdistancelearningmodel.

Untilweescapetheacademic“coursemodel”L&Dwillcontinuetorelyonpoorlyfittinglearningtechnology.

Themodernemployeelearnsinavarietyofways.

Ifpeoplecanbalancedozensofsingle-purpose,rightfitappsinreallife,whywedostriveforasingle“learningtech”atwork?

L&Djustcan’thandlethetruth– wedon’townworkplacelearningandwecan’texpectpeopletoalwayscometous.

L&Disasmallpartofamuchlargerlearningandperformancepuzzleinthemodernworkplace.

It’snotthetechnologythatistoblame…

… it’stheacademicmindsetL&Dhasyettoescape.

Thereisno“oneplatformtorulethemall”whenitcomestotheneedsofthemodernworkplace.

Thefullworkplaceecosystemmustbeconsideredtodesignaright-fitlearningandsupportexperience.

Allinputsintotheemployeeexperienceshouldbeincluded.

Theemployeemustbeatthecenterofacontinuouslearningandperformanceexperience.

Whattoolsareemployeesalreadyusingtodothejob?

Whatpiecesofyourexperiencedesignaremissing?

Involveallcriticalpartnersinthesearchfornewtools.

Onlyworryaboutfullintegrationonceyourexperiencedesignisproventowork.