the knowledge hub (nwegg presentation)

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Workshop presentation for NWEGG event social media in the public sector

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Networked innovation: the Knowledge Hub

Ingrid Koehler and Charlotte Hayes

October 2010

Thursday, 7 October 2010

Start spreading the news

Thursday, 7 October 2010

Local Authorities

353

Thursday, 7 October 2010

700 servicesThursday, 7 October 2010

2.1 million people2.1 million

people

Thursday, 7 October 2010

Thursday, 7 October 2010

Connecting people to people

Efficiency and value for money

Sustainable self-improvement

Thursday, 7 October 2010

8

65,000members

75,000monthly visits

22,000monthly contributions1,300

communitiesWeb2.0 by gualtiero on Flickr

CoP Numbers

Thursday, 7 October 2010

User expectations are changing

Ice cream sundae cupcakes by jamieanne on Flickr

Thursday, 7 October 2010

New experiences of networking

Thursday, 7 October 2010

And accessing services and information

Thursday, 7 October 2010

Thursday, 7 October 2010

Which communities and networks do I need to join?

Thursday, 7 October 2010

Data, data everywhere….

257 CLG data sets, others with local impact, for sure more to come

Regional data observatories and LIS

Stoodley Pike - Dec 09 by Richard Sunderland on Flickr

All kinds of locally held data

Thursday, 7 October 2010

But almost no connectivity

✘ ✘

✘MachineHuman

Thursday, 7 October 2010

16

The times are changing

All that’s left! by pfala on Flickr

Thursday, 7 October 2010

Which is why we’re bringing...

Thursday, 7 October 2010

Knowledge Hub Technology Stack

• Multi-source fetch / indexing• Federated search• Real-time results clustering• Automatic tag suggestions• Dataset visualisation / comparison• Linked Data

• Open API – Intelligus SDK• Open Social container• WSRP producer / consumer• Netvibes widgets / Google gadgets• WebDAV

Thursday, 7 October 2010

Taking something good and making it better

I'm really excited about Knowledge Hub.  The existing CoP system has already facilitated much more rapid social networking between like minded peers and practitioners than ever before in local government - delivering real value in terms of shared expertise and experience.Jon Hyde, Programme Manager, Cheltenham BC

Thursday, 7 October 2010

Built with the sector for the sector

Thursday, 7 October 2010

Contact us

• www.local.gov.uk/knowledgehub• www.twitter.com/knowledgehub• Knowledge Hub community of practice at

www.communities.idea.gov.uk

• ingrid.koehler@local.gov.uk• charlotte.hayes@local.gov.uk

Thursday, 7 October 2010

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