the it question in a downturn! natalie ayres it for the m business 08
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The IT question in a downturn!
Natalie AyresIT for the M Business 08
www.virtualit.biz
To spend or not to spend....
Companies should tighten their belts not drop their pants…!
Analyst at Forrester
IT spend to decrease by >50% in the next 12 mths
IDC, Forrester, Gartner
Companies consider switch to Cloud and SaaS to derive cost savings
IT industry will buck downturn, say Analysts
IT procurement too important for IT procurement dept!
In-house IT costs too much, but senior staff are in higher demand...
Employ >30% of UK Employ >30% of UK workforceworkforce
Generate 20% of all Generate 20% of all corporate profitscorporate profits
Grow at >8% per annumGrow at >8% per annum
Medium Business – Unique & Connected
Bigger than small business…– Multiple Branches– Industry Needs
But smaller than Enterprises…– Resource Constrained– Under-served
“M” Business Challenges
Raising FinanceRaising Finance
Your peopleYour people
Growing the bizzGrowing the bizz
Governance & Governance & regulationregulation
Impacting growth prospectsImpacting growth prospects
M business “ignored “by Govm’tM business “ignored “by Govm’tCost of compliancyCost of compliancy
Attracting and retainingAttracting and retainingSkills Skills Working environmentWorking environment
Pervasive use Pervasive use of ITof IT
Acquiring new customersAcquiring new customersBusiness results ; cashflow & profitBusiness results ; cashflow & profitShareholder valueShareholder value
Business process automationBusiness process automationBusiness intelligenceBusiness intelligencePace of technology changePace of technology change
Time of turmoil = times of opportunity Strategies for growth....
5
Investing in your people and process• Training; reduces trial and error learning• More effective IT
A good time to re-assess what you offer and how you go to market• What is your competition doing….• New verticals or new channels to market?
New products / services; widen customer base• Improve competitive position• Cross sell / upsell to existing base
Growth driver through• Cutting costs (CAPEX versus OPEX)• Better business intelligence; • Automate business process; cut staff costs
A choice for every business leader• Look for opportunities to pick up bargain basement assets• Increase customer base; create future value for shareholders
IMPROVE SALES
Decrease costof doing business
Diversification
Review IT strategy
ACQUISITION
“....Our whole business is based on knowledge and data, so our underlying platform has to be robust. Before, I had to oversee multiple suppliers - now I hardly have any involvement or have to spend any time on IT. On top of this I gain proactive, value-
added advice from specialists in their field. The Virtual IT solution has proved easily and quickly scalable, supporting the rapid growth in our workforce. I’ve been very impressed by the
high quality kit and the swap-out service, whereby failing equipment is simply replaced within 24 hours. Having
Microsoft exchange sited remotely also forms part of our risk management strategy in terms of regulatory compliance....”
The Clear Group Independent Insurance and Wealth Management Services
Time of turmoil = times of opportunity Strategies for growth....
7
Investing in your people and process• Training; reduces trial and error learning• More effective IT
A good time to re-assess what you offer and how you go to market• What is your competition doing….• New verticals or new channels to market?
New products / services; widen customer base• Improve competitive position• Cross sell / upsell to existing base
Growth driver through• Cutting costs (CAPEX versus OPEX)• Better business intelligence; • Automate business process; cut staff costs
A choice for every business leader• Look for opportunities to pick up bargain basement assets• Increase customer base; create future value for shareholders
IMPROVE SALES
Decrease costof doing business
Diversification
Review IT strategy
ACQUISITION
IT past......
Centralised spend
Strategy based on infrastructure
ROI over 3-5 year period
CAPEX consideration central to any decision
BI based decisions in hands of IT Manager
Lengthy deployment cycles
Reactive decisions
IT today & tomorrow.....
Service to the business Re-evaluate business modelRe-evaluate budgetsThink OPEX versus CAPEX
IT procurement requires multiple masters!“on-demand” computingTrust the experts; partnering to scale and service
Priorities for IT spend in a downturn
Hosting & SaaS / Cloud Computing
Business Intelligence
Security
Virtualisation
Storage & storage management
www.virtualit.biz
summary
re-evaluate
spend to save!
outride the downturn with smart IT
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