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The Impact of Brain Science on Leadership, Beauty and Spa
© SuperSmartHealth® 2014
Daniel Friedland, MD President & CEO SuperSmartHealth
Connecting the Dots
Profit Engaged
Employees
Conscious
Leadership
Client
Experience
What will cause the next crisis?
“Systemic connectivity” is the name of the game
Global Risk Network –
WEF 2013 (INREV –
Lisbon, June 2014)
© 2014Thierry Malleret
VUCA
“The best way to
predict the future
is to invent it”
Qualities of High Performance Leaders
Qualities of Low Performance Leaders
Low Performance
Leadership
High Performance
Leadership
Your Brain and Leadership
Reactivity
Fight & Flight
Creativity Fulfillment
Neuroleadership
Neuroaesthetics
What is Beauty?
Attribution:
Tom Sulcer
Attribution:
José-Manuel Benito Álvarez
Attribution: Steve Lipofsky
Attribution:
Jason Hise
and Wikipedia
The Beauty of Fractals: The Torus
Attribution:
Krzysztof Mizera
vs
$5 $45
The Attraction of Sex and Money
http://phys.org/news205144723.html#jCp Credit: © Sescousse / Dreher
Sescousse G, Redouté J, Dreher JC. The architecture of reward value coding in
the human orbitofrontal cortex. J Neurosci. 2010 Sep 29;30(39):13095-104.
Plassmann H et al. PNAS 2008;105:1050-1054
©2008 by National Academy of Sciences
The Beauty of a “More Expensive” Wine
Shared Brain Activity for Beauty and Good
Tsukiura T, Cabeza R. Shared brain activity for aesthetic and moral judgments: implications
for the Beauty-is-Good stereotype. Soc Cogn Affect Neurosci. 2011Jan;6(1):138-48.
http://en.wikipedia.org/wiki/Orbitofrontal_cortex
The OFC: Some of What We Know
• Beauty and Good
• Decisions (Reward/Pain)
• Depression/Stress
• Emotional Regulation
• Emotional Contagion
http://www.megamonalisa.com/mona-chard/
Artist: Unknown
http://commons.wikimedia.org/
Artist: Leonardo da Vinci
Autonomic Nervous System
http://www.megamonalisa.com/mona-chard/
Artist: Unknown
http://commons.wikimedia.org/
Artist: Leonardo da Vinci
Mirror Neurons
Evolution of Neonatal Imitation. Gross L, PLoS Biology Vol. 4/9/2006, e3
Fight
Flight Trigger
1 2
Fight
Flight Trigger
Give Receive
1 2
Give Receive
Cycle of
Reactivity
Cycle of
Creativity
Emotional Contagion
Low Performance
Leadership
Actively Disengaged
Employees
Cost
Actively Engaged
Employees
Benefit
High Performance
Leadership
Reactivity
Fight & Flight
Creativity Fulfillment
The Importance of Leadership
The Benefit of
Actively Engaged Employees
Employee Engagement. What’s Your Engagement Ratio?
http://www.gallup.com/strategicconsulting/121535/Employee-Engagement-Overview-Brochure.aspx
• Absenteeism 40%
• Turnover 25-50%
• Safety Incidents 49%
• Quality Defects 60%
• Customer Satisfaction 12%
• Productivity 18%
• Profitability 16%
Difference between top and bottom quartile of employee engagement:
State of the American Workplace
http://www.gallup.com/strategicconsulting/163007/state-american-workplace.aspx
2.6:1 Actively Engaged: Actively Disengaged
2% LOWER EPS than Competition
9.3:1 Actively Engaged: Actively Disengaged
147% HIGHER EPS than Competition
The Cost and Benefit of Actively
Disengaged and Engaged Employees
Low Performance
Leadership
Actively Disengaged
Employees
Cost
Actively Engaged
Employees
Benefit
High Performance
Leadership
Reactivity
Fight & Flight
Creativity Fulfillment
How Do You Shift?
SAFETY
BELONGING
SELF-ESTEEM
SA
Boot Camp for Your Brain
A practice of paying attention with a sense of
openness, curiosity, acceptance, and compassion,
of whatever is arising in the present moment
Recognize and
Take the Edge
Off Reactivity
Reactivity
Fight & Flight
Creativity Fulfillment
1
The 4 in 4 Framework™
The 4 in 4 Framework™
1. Physical Sensations
2. Feelings
3. Thoughts
4. Behaviors
Recognize and
Take the Edge
Off Reactivity
1
The 4 in 4 Framework™
Recognize and
Take the Edge
Off Reactivity
1
Is it doing more harm than good? If so:
1) Pause – 3 breaths and/or exit
2) Assess hunger, thirst and fatigue
3) “Name it to tame it!”
4) Consider best response
Recognize and
Take the Edge
Off Reactivity
Reactivity
Fight & Flight
Creativity Fulfillment
1
The 4 in 4 Framework™
Reappraise the
Triggers of Stress
and Self-Doubt
2
The 4 in 4 Framework™
Reappraise the
Triggers of Stress
and Self-Doubt
2
Appraise Reappraise
1) What happened (just the facts)?
2) What is my belief about what
happened?
3) Is my belief true or what is the
evidence this should be so?
4) How could I view this differently?
Adapted from Albert Ellis et al. Rational Emotive Behavior Therapy. Amer Psychological Assn; 3 edition 2011.
Recognize and
Take the Edge
Off Reactivity
Reactivity
Fight & Flight
Creativity Fulfillment
1
The 4 in 4 Framework™
Reappraise the
Triggers of Stress
and Self-Doubt
2
Cultivate Creativity
By Reflecting on
What’s Truly Important Learning
Connecting
Expressing Potential
Being of Service
Creating Opportunity
Experiencing Significance
Leaving a Legacy
3
The 4 in 4 Framework™
VSIR Process
Implementation
Results
Strategy
Vision
Cultivate Creativity
By Reflecting on
What’s Truly Important
3
The 4 in 4 Framework™
Cultivate Creativity
By Reflecting on
What’s Truly Important
3
Health Relationships Work
Recognize and
Take the Edge
Off Reactivity
Reactivity
Fight & Flight
Creativity Fulfillment
1
The 4 in 4 Framework™
Reappraise the
Triggers of Stress
and Self-Doubt
2
Cultivate Creativity
By Reflecting on
What’s Truly Important Learning
Connecting
Expressing Potential
Being of Service
Creating Opportunity
Experiencing Significance
Leaving a Legacy
3 4
Make the Turn into
What’s Truly Important
The 4 in 4 Framework™
4
Make the Turn into
What’s Truly Important
1
3
Find
Frame
Apply
Evaluate
1
3
2 4
Cultivate Creativity
By Reflecting on
What’s Truly Important
Reappraise the
Triggers of Stress
and Self-Doubt
Recognize and
Take the Edge
Off Reactivity
Reactivity
Fight & Flight
Creativity Fulfillment
Learning
Connecting
Expressing Potential
Being of Service
Creating Opportunity
Experiencing Significance
Leaving a Legacy
Frame
1
2
3
4
Apply
Evaluate
Find
2
3 4 Make the Turn into
What’s Truly Important
1
The 4 in 4 Framework™
Low Performance
Leadership
Actively Disengaged
Employees
- Client Experience
Actively Engaged
Employees
+ Client Experience
High Performance
Leadership
The Brain Science of Leadership and Beauty
Reactivity
Fight & Flight
Creativity Fulfillment
Engaged
Employees
Conscious
Leadershi
p
Client
Experience
Engaged
Employees
Conscious
Leadershi
p
Client
Experience
Engaged
Employees
Conscious
Leadershi
p
Client
Experience
Thank You!
Daniel Friedland, MD daniel@supersmarthealth.com 858.481.2393
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