the greatest intro to ppc ever!

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64.6% of online consumers click a Google Ad when researching an item to buy online. If you're not advertising on Google, or your ad doesn't stand out – you're missing a HUGE opportunity! In this free webinar, WordStream Founder and CTO Larry Kim shares his 10+ years of PPC experience condensed down into a 60 minute workshop; teaching you the Ultimate Introduction to Pay-Per-Click (PPC) Advertising. So, what makes this intro to PPC so different and what will you learn? - Most PPC content on the web is old and outdated. Larry shares NEW tips and tricks that will help you kick start your PPC campaigns (or refresh your current ones) - Larry's "outside the box" approach to teaching PPC will change the way you think about your AdWords campaigns. He shares tons of real-world examples so you can walk away from the webinar and start testing today! - Learn the tricks Google doesn't want you to know – and meet your ultimate PPC secret weapons! Watch this webinar now to get exclusive AdWords training that will change your strategy forever. This is the only Intro to PPC you'll ever need! Here are some additional FREE resources to help you succeed at PPC... AdWords Performance Grader\ www.wordstream.com/google-adwords AdWords Landing Page Grader www.wordstream.com/landing-page

TRANSCRIPT

The Greatest Intro to PPC Ever

Webinar

10 Years of PPC Experience In 40 Minutes

PPC University

#wordstream (@larrykim)

Today’s Agenda

#wordstream (@larrykim)

Meet The Expert

#wordstream (@larrykim)

About WordStream

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#wordstream (@larrykim)

POLL QUESTION:

Larry Kim (@larrykim) #wordstream

Poll Question

#wordstream (@larrykim)

CONFIDENTIAL – DO NOT DISTRIBUTE 7

Red vs. Blue Pill

CONFIDENTIAL – DO NOT DISTRIBUTE 8

Pick the Red

or Blue PillWarning:

Data Ahead!

Larry Kim (@larrykim)

*Average Prices can vary +/- 400% Depending on various factors

#wordstream (@larrykim)

How Much Does it Cost on Average?*

Larry Kim (@larrykim)

*Avg. Conversion Rates can vary +/- 400% Due To Various Factors

#wordstream (@larrykim)

How Often Do These Clicks Convert?*

Larry Kim (@larrykim)

*Avg. Cost Per Action can vary +/- 400% Depending on Various Factors

#wordstream (@larrykim)

So an Average Cost Per Conversion is…*

SO, WHO SHOULD USE PPC?

Larry Kim (@larrykim)#wordstream (@larrykim)

So, Who Should Use PPC?

Larry Kim (@larrykim) #wordstream #pubcon#wordstream (@larrykim)

How Quality Score Impacts Ad Position

Larry Kim (@larrykim) #wordstream #pubcon#wordstream (@larrykim)

Avg. Quality Score Has Been Falling

QS is Based on Your CTR vs. Expected CTR!

How Quality Score Impacts Actual CPC

Larry Kim (@larrykim)

Impression Share vs. Quality Score

Conv. Rate vs. Average Search Position

Cost Per Conversion Greatly Impacted by QS

The Impact of Quality Score on Cost Per Conversion

QUICK RECAP

Larry Kim (@larrykim) #wordstream#wordstream (@larrykim)

Quick Recap

THE HIGH CTR GAME FOR ADWORDS

Larry Kim (@larrykim) #wordstream#wordstream (@larrykim)

The High CTR Game for AdWords

WHICH AD WINS?

Which Ad Wins?

#wordstream (@larrykim)

TRICK QUESTION! BOTH ADS SUCK.

Larry Kim (@larrykim) #wordstream #pubcon#wordstream (@larrykim)

Trick Question! Both Ads Suck.

WHAT’S A GOOD CTR?What’s a Good CTR?

Even the “Winner” is a Loser!

CONFIDENTIAL – DO NOT DISTRIBUTE 42

WHAT’S A GOOD SEARCH CTR? (ACCOUNT AVG. CTR’S)What’s a Good Search CTR? (Account Avg. CTR’s)

BUT LOTS OF VARIANCE!!But Lots of Variance!!

UNDER-PERFORMING VS. UNICORNS

Percentile Vs. ExpectedCTR

Name

Bottom 50% Below Expected CTR

Under-Performing Advertisers

Top 15% 2X Higher Awesome Advertisers

Top 5% 3x Higher Super Awesome Advertisers

Top 1% 6x Higher!! Unicorns

Larry Kim (@larrykim) #wordstream #pubcon#wordstream (@larrykim)

Under-Performing vs. Unicorns

@larrykim

Ad Unicorns?!

(6x Avg. CTR!)

WHAT UNICORNS (TOP 1%) LOOK LIKE

Larry Kim (@larrykim) #wordstream #pubcon#wordstream (@larrykim)

What Unicorns (Top 1%) Look Like

• Same Story – 20% of Ads Generate 92% of Spend

• 20% of Ads Generated 65% of Impressions

• But CPA, CTR, and Conversion Rates vary

@larrykim, @perrymarshall

1. KEYWORDS WITH HIGH COMMERCIAL INTENT1. Keywords With High Commercial Intent

BE SUPER PICKY WITH KEYWORDS & USE NEGATIVE KEYWORDS

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Larry Kim (@larrykim)#wordstream (@larrykim)

Be Super Picky With Keywords & Use Negative Keywords

WHAT IS DYNAMIC KEYWORD INSERTION?

Larry Kim (@larrykim) #wordstream#wordstream (@larrykim)

What is Dynamic Keyword Insertion?

2. DYNAMIC KEYWORD INSERTION (DKI)2. Dynamic Keyword Insertion (DKI)

2. DKI DOESN’T PRODUCE AS MANY UNICORNS2. DKI Doesn’t Produce As Many Unicorns

FIRST: WHAT ARE “AD EXTENSIONS”?First: What Are “Ad Extensions”?

3. Ad Extensions Impact on Quality Scores

3. Ad Extensions Impact on Click Through Rate

4. MOST ADS SUCK. CREATE EMOTIONAL ADS.

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4. Most Ads Suck. Create Emotional Ads.

CREATING “EMOTIONAL” ADSCreating “Emotional” Ads

RELATIVE ABUNDANCE

Name Percentile RelativeAbundance

Vs. ExpectedCTR

Awesome Ads

Top 15% 1:6.7 2X Higher

Super Awesome Ads

Top 5% 1:20 3x Higher

Unicorns Top 1% 1:100 6x Higher!!

Larry Kim (@larrykim) #wordstream #pubcon#wordstream (@larrykim)

Relative Abundance

YOU’RE NOT TESTING AS MANY ADS AS YOU THINK…You’re Not Testing as Many Ads as You Think…

MOST SMALL BUSINESSES AREN’T THAT ACTIVE

Larry Kim (@larrykim) #wordstream #pubcon#wordstream (@larrykim)

Most Small Businesses Aren’t That Active

85% OF IMPRESSIONS ARE FROM 5% OF ADS85% of Impressions are From 5% of Ads

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Larry Kim (@larrykim) #wordstream#wordstream (@larrykim)

The Great Landing Page Optimization Fairy Tale

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Typical Conversion Rate Optimization Test

CONVENTIONAL LANDING PAGE OPTIMIZATION IS OVER-RATED

Larry Kim (@larrykim) #wordstream#wordstream (@larrykim)

Conventional Landing Page Optimization is Over-Rated

Re-Arranging Deck Chairs On the Titanic

WHAT’S A GOOD CONVERSION RATE?

Larry Kim (@larrykim) #wordstream#wordstream (@larrykim)

What’s a Good Conversion Rate?

UNREMARKABLE VS. UNICORNS

Distribution Point Conversion Rate Vs Average Comments

Average 2.35% Unremarkable

Top 25% 5.31% 2x Awesome

Top 10% 11.45% 3-5x Unicorns

Larry Kim (@larrykim) #wordstream#wordstream (@larrykim)

Unremarkable vs. Unicorns

Larry Kim (@larrykim) #wordstream

Distribution Point

All accounts Ecommerce Legal B2B Finance

Median ConversionRate

2.35% 1.84% 2.07% 2.23% 5.01%

Top 25% Conversion Rate

5.31% 3.71% 4.12% 4.31% 11.19%

Top 10% Conversion Rate

11.45% 6.25% 6.46% 11.70% 24.48%

#wordstream (@larrykim)

“Top 10% of accounts have a CVR 3x average” rule

Larry Kim (@larrykim) #wordstream#wordstream (@larrykim)

@larrykim

Landing Page Unicorns?!

(+3x Avg. Conversion Rate!)

1. CHANGE THE OFFER1. Change The Offer

THE NEW OFFER:The New Offer:

CONFIDENTIAL – DO NOT DISTRIBUTE 86#wordstream (@larrykim)

How to Know if your Offer Stinks

2. CHANGE THE FLOW.2. Change The Flow

2. NEW FLOW: REGISTRATION AT END2. New Flow: Registration At End

Another Example of Changing The Flow

CONFIDENTIAL – DO NOT DISTRIBUTE 90#wordstream (@larrykim)

Changing the Flow: Let Them Choose

RELATIVE ABUNDANCE

Name Percentile RelativeAbundance

Vs. ExpectedConversion Rate

Awesome Landing Pages

Top 25% 1:4 2x Higher

Unicorns Top 10% 1:10 5x Higher!!

Larry Kim (@larrykim)#wordstream (@larrykim)

Relative Abundance

Larry Kim (@larrykim)#wordstream (@larrykim)

This is the same landing page with different spacing…

Larry Kim (@larrykim)#wordstream (@larrykim)

80% of Traffic Goes to 10% of Landing Pages

The Bar for Landing Page Excellence is (Very) Low

But You Don’t Need Dozens of Landing Pages…

Larry Kim (@larrykim)Source: BIA/Kelsey

#wordstream (@larrykim)

Larry Kim (@larrykim)#wordstream (@larrykim)

Calls Radically Change The Flow!

•–––

Larry Kim (@larrykim)#wordstream (@larrykim)

Key Mobile PPC Concept: User Context

KEY BID MANAGEMENT TOOLS

Larry Kim (@larrykim)#wordstream (@larrykim)

Key Bid Management Tools

TIME BASED BID MANAGEMENT

CONFIDENTIAL – DO NOT DISTRIBUTE

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Time Based Bid Management

DEVICE BASED BID MANAGEMENTDevice Based Bid Management

Reflect User Context in Ad Extensions

Mobile & User Context: Key Takeaways

REMARKETING CASE STUDY

Larry Kim (@larrykim) #wordstream#wordstream (@larrykim)

Remarketing Case Study

96%

70%

HOW REMARKETING WORKS

Larry Kim (@larrykim) #wordstream#wordstream (@larrykim)

How Remarketing Works

1. Reach 2. Frequency 3. DiversityOn various pagesReach more users Reach them frequently

Of the typical remarketing audience, find

Reach them on between As they visit 20 or more pages on a typical day across

84%…within a month

10-18 days… or more out of the month

5-10 sites… of which all pages and

sites have ad space available to Google Display Network buyers

Typical Reach of Remarketing…

AUDIENCE DEFINITION STRATEGY

Audience Definition Strategy

WORDSTREAM’S REMARKETING ADS

Larry Kim (@larrykim) #wordstream#wordstream (@larrykim)

WordStream’s Remarketing Ads

IMPACT ON REPEAT USER RATE

Larry Kim (@larrykim) #wordstream#wordstream (@larrykim)

Impact on Repeat User Rate

IMPACT ON USER ENGAGEMENTImpact on User Engagement

Summary

#wordstream (@larrykim)

WordStream’s FREE AdWords Performance Grader

NEW! WordStream’s FREE AdWords Landing Page Grader

WordStream’s 20-Minute PPC Work Week

THANK YOU

Webinar

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