the future of work: 2020 workplace with karie willyerd webinar
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CONFIDENTIAL
The 2020 Workplace
presented by
April 7, 2023 2
Karie WillyerdJay Goldman
Rypple Head of Marketing
rypple.com
Co-Author, The 2020 Workplace
the2020workplace.com
Your host Our guest
3
Dr. Karie WillyerdOctober, 2010
The 2020 Workplace
“The Future Isn’t What It Used To Be” – Yogi Berra
4
Agenda
What are the shifts that will affect the future? What does the workforce of the future want? What are other companies doing to address the
changing workplace? Five predictions for the future How to prepare now
Available wherever books are sold
The 2020 WorkplaceHow Innovative Companies Attract, Develop,and Keep Tomorrow’s Employees Today
Three Forces Shaping the Future of Work
6
GLOBALIZATION
DEMOGRAPHICS
BY 2020: global access to markets and talent will reshape business
BY 2020: five generations will be working side-by-side in organizations
BY 2020: social media will connect employees, customers, and partners for immediate communication
SOCIAL WEB
04/07/2023
Globalization Changes the World
Financial Times Top Fifteen Country Headquarter in the Global 500 Locations over the last 5 years.
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Globalization
Country 2005 2006 2007 2008 2009United States 219 197 184 169 181
Japan 43 60 49 39 49
UK 33 36 41 35 32
China 8 11 16 35 43
Canada 22 22 23 24 27
France 28 30 32 31 23
Germany 19 19 20 22 20
Australia 8 8 11 11 14
Spain 9 8 12 14 13
India 5 4 8 13 10
Switzerland 12 11 12 12 10
Brazil 5 8 7 11 9
Netherlands 9 8 10 8 8
Italy 12 11 8 7 7
Russia 4 8 8 13 6
2005 to 2009 change
17%
18%
438%
100%
75%
80%
42%
TR
AD
ITIO
NA
LIS
TS
BA
BY
BO
OM
ER
S
GE
NE
RA
TIO
N
X
MIL
LEN
NIA
LS
GE
N 2
020
>1946 >1964 >1976 >1997 1997 - ?
90m
70m
50m
30m
10m
??
?
Working side by side in 20205
GE
NE
RA
TIO
NS
Demographics
2010
Baby Boomers
Generation X
Millennials
Generation 2020
0% 20% 40% 60%
Traditionalists
22%
0
38% -7%
36% +11%
4% -4%
Demographics
2015
Baby Boomers
Generation X
Millennials
Generation 2020
0% 20% 40% 60%
Traditionalists
21%
1
31% -7%
45% +11%
3% -1%
Demographics
2020
Baby Boomers
Generation X
Millennials
Generation 2020
0% 20% 40% 60%
Traditionalists
20%
22% -9%
50% +6%
1
7% +6%
Demographics
04/07/2023 12www.futureworkplace.com
13
1880
1980
19902010
2020
Industrial Revolution
Computer Revolution
Internet Revolution
Information Revolution Collaborative
Revolution
What are shifts in the next 11 years that accelerate the Information Revolution?
“The information revolution will empower individuals and democratize everything…” – - Steve Jobs, Apple
Social Web
Examples from Forward-Thinking Companies
Uber-connected communications Team-Based Learning & Development Mentoring
Internal Company Social Networks
uCern GOAL: • Reduce Time Between
Discovery & Adoption
VISION: “ Put What We Learn Today
Into Use Tomorrow”
Team-Based Learning
1604/07/2023
1. ROUNDS: This practice requires moving work to the most junior eligible team member.
2. FORMAL OBSERVATION AND FEEDBACK. This second routine ensures that people are given responsibility early in their tenure and get plenty of opportunity to be observed on the job, and receive feedback.
3. SHADOWING. As the associate progresses in their capabilities, a senior partner schedules a time to observe the associate at a client site.
4. AFTER ACTION REVIEWS (AAR). The AAR is conducted by the management team as a way of diagnosing how a client engagement worked.
5. TEAM WORKSHOPS. As the team is set to launch each new routine, they hold a workshop to ensure everyone understands the process.
PWC’s Five Routines
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Mentoring
Group mentoring– Part of a
comprehensive talent solution
Reverse mentoring Peer-to-peer
mentoring with microfeedback
Anonymous mentoring
The 2020 Leader
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Collaborative Mindset
• Inclusive decision making• Genuine solicitation of feedback
Developer of People
• Mentors and coaches team• Provides straight feedback
Digitally Confident
• Uses technology to connect to customers and employees
Global Citizen
• Has a diverse mindset• Prioritizes social responsibility
Anticipates and Builds for the Future
• Builds accountability across levels• Champions innovation
Being This Kind of Leader… Requires These Management Behaviors
20
FIVE PREDICTIONS FOR THE FUTURE OF LEARNING & TALENT MANAGEMENT
Every Person Will Have a Reputation Score …starting with leaders
04/07/2023 www.futureworkplace.com 21
There’s an App for That!
22
23www.futureworkplace.com04/07/2023
You Will Elect Your Leader
Mobile Devices Augment Your Reality
Peer-to-Peer Learning
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What You Can Do To Get Ready Now
Adopt a global mind-set Build a reputation as being socially responsible Become uber-connected Champion openness and transparency Build citizen leadership Create an inclusive culture Start developing people now, fast, fast, fast!
– Mass mentoring programs– Simulations– User-controlled feedback
2604/07/2023
April 7, 2023 28
Learn more:
Rypple Townhall on ManagingWith Mozilla and Insomniac Games
October 28th, 1:00pm ETDetails to follow by email
presented by
April 7, 2023 29
Answering your questions
presented by
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