the essential keys for unlocking potential

All content © 2017 Towards Maturity CIC Ltd. Not to be distributed or copied.

laura@towardsmaturity.org

www.towardsmaturity.org/2016benchmark@LauraOverton@TowardsMaturity

Essential Keys For Unlocking Potential

productivity

time tocompetency

staffretention

Higher hopes of success than ever before

Integrating learning and work

Transforming the transactional

Boost

PERFORMANCE

Cultivate

AGILITY

Fine-tune

PROCESS

Improve

EFFICIENCY

Influence

CULTURE

We are using more technology

L&D is delivering more business impact today than 5 years ago

Lets Vote…

Fact

Alternative

fact

What are we achieving?

Integrating learning and work

Transforming the transactional

Boost PERFORMANCE

29% achieved

Cultivate AGILITY

24% achieved

Fine-tune PROCESS

39% achieved

Improve EFFICIENCY

41% achieved

Influence

CULTURE

21% achieved

What we could be achieving…

productivity

time tocompetency

staffturnover

+14%

-15%

-7%

People professionals have a critical role to play

If we make smart

decisions!

There’s data and there’s…

35,000Learners

L&D Leaders

Data that describes

Useful for

understanding

trends and

increasing

awareness

PAGE 16

Data that digs deeper

Performance

analytics that

allow us to

understand

relationships

and inform

decisions

Defining

Need

Understanding

Learners

Work

Context

Building

Capability

Ensuring

Engagement

Demonstrating

Value

THE TOP 10%

T O W A R D S M A T U R I T Y I N D E X

TOPDECK

TOP LEARNING ORGANISATIONS

25%

18%

12%10%

8%

37%

28%

20%

13%

10%

50%

39%

32%

20%18%

65%

54%

47%

40%

35%

77%

64%62%

54%

46%

ImprovingEfficiency

Fine-tuningProcess

BoostingPerformance

CultivatingAgility

InfluencingCulture

Q4 Q3 Q2 Q1 TD Q4 Q3 Q2 Q1 TD Q4 Q3 Q2 Q1 TD Q4 Q3 Q2 Q1 TD Q4 Q3 Q2 Q1 TD

We know it is an indicator of results

Reporting achievement of goals in area

Introducing…

Thanks

The Top Deck inspire us, but how do we get there? Time to break it down…

Integrating learning and work

Transforming the transactional

Boost

PERFORMANCE

Cultivate

AGILITY

Fine-tune

PROCESS

Improve

EFFICIENCY

Influence

CULTURE

Improving EfficiencyFine-tuning Processes

High achievers are more likely

to be using these top tools

75%

96%

93%

83%

71%

84%Internal / enterprise information services

Internal learning portals

Job aids (e.g. checklists, infographics)

Put more focus on the classroom trainer to support online learning adoption

Lets Vote…

Start

Stop

Achievers…

leverage classroom

trainers

45%integrate technology

into face-to-face training

IMPROVING EFFICIENCY: TACTICS

44% of staff are positively influenced by their L&D team to engage with online learning

Lets Vote…

Fact

Alternative

fact

Achievers…

work with managers

80%expect line

managers to take responsibility for

their staffs’ development

FINE TUNE PROCESS: TACTICS

Summary

Improving Efficiency

Leverage classroom trainers

Fine tuning Processes

Work with managers

Boosting PerformanceCultivating Agility

High Achievers are more likely to be

using these top tools82%Mobile devices

Job aids (e.g. checklists, infographics)

87%

Communication tools(e.g. Slack, WhatsApp)

Sharing applications(e.g. SlideShare, OneDrive) 77%

87%

Achievers…

Design for learning transfer

66%include activities that

help individuals practice the desired

outcome

BOOSTING PERFORMANCE: TACTICS

Achievers…

Encourage learning from mistakes

2x likelyto encourage staff to learn

from mistakes

CULTIVATING AGILITY: TACTICS

Summary

Boosting PerformanceDesign for learning transfer

Cultivating AgilityEncourage learning from mistakes

InfluencingCulture

38% of staff have the skills to manage their own learning

Lets Vote…

Fact

Alternative

fact

Achievers…

position experiences as opportunities

to learn

68%develop challenging

stretch-tasks to embed learning

INFLUENCING CULTURE: TACTICS

Achievers…

celebrate success

67%communicate learning

success to line managers

INFLUENCING CULTURE: TACTICS

Unlocking the

Potential of L&D

The place to

start…

73% of L&D learn the skills they need through external networks and professional bodies

Lets Vote…

Fact

Alternative

fact

Achievers…

are led by L&D leaders who learn

94% are active in seeking

out new work experiences

81% build personal

knowledge networks

UNLOCKING POTENTIAL IN L&D: TACTICS

Page 66

Managing learning

Personal Understanding the business

problem

Design and delivery

(technical)

Supporting Performance

Design and delivery

Evaluating impact

Skills in place (Rest)Priority skills (All) Skills in place (Top Deck)

What are you going to do differently as a result of today?

Lets COMMIT!

Start

Stop

All content © 2017 Towards Maturity CIC Ltd. Not to be distributed or copied.

laura@towardsmaturity.orgwww.towardsmaturity.org/2016benchmark

@LauraOverton@TowardsMaturity

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