the end of stupid atlassian-related questions

Monday, June 18, 12

Program Manager, Atlassian UniversityJesse Katz

The End of Stupid Atlassian-Related Questions

Monday, June 18, 12

Lightning Agenda

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• How can Atlassian University make your life easier?

Lightning Agenda

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• How can Atlassian University make your life easier?

• Admin screen release!

Lightning Agenda

Monday, June 18, 12

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How does University make your life easier?

1. Drastically reduce time spent training your team2. Educates your whole team to a basic level of

competency for tools you use everyday

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How can I use University correctly to make my life

easier?

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How can I use University to end stupid Atlassian-related

questions?

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For some reason I can’t login. If you can

help me out today, that would be great. I need to take this instruction by Friday.

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I sent out an email telling everyone that I

wouldn’t answer JIRA questions until they finished University.

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• Make it Mandatory

Proper Enforcement Suggestions

Do your lessons!

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• Make it Mandatory• Block out time

Proper Enforcement Suggestions

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• Make it Mandatory• Block out time• Don’t answer

questions for non-graduates

Proper Enforcement Suggestions

Monday, June 18, 12

• Make it Mandatory• Block out time• Don’t answer

questions for non-graduates

• New hire checklist

Proper Enforcement Suggestions

Monday, June 18, 12

The New and Improved Admin Screen!

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Whoever said there’s no such thing as a stupid

question...

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... Never met an Atlassian admin

Monday, June 18, 12

My nephew Logan Monday, June 18, 12

Logan’s 1st smash cakeMonday, June 18, 12

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Jesse KatzEmail: JKatz@atlassian.comTwitter: @katzjesse

Monday, June 18, 12

Thank you!

Monday, June 18, 12