the devops pay raise

Pay RaiseQuantifying your value to move up the ladder

• Tech Evangelist @

• Product Mgmt @

• Developer/Ops @

Stephen Burton@BurtonSays

Developers working together with

Operations to get things done faster in an automated and

repeatable way

So What?

DevOps Success = ???

My First Job.

My Second Job.

The App

Oracle

BroadVisionWebStore

DocumentumCMS

BookingEngine

3rd Party ContentFeeds

My Run Book

1. Call Application Support L2 (India)2. Call CMS Administrator (London)3. Call Hosting Provider (Leeds)4. Call Network Backbone Provider (Germany)5. Call Booking Engine Provider (France)6. Call Application Support L3 (London)7. Repeat Steps 1 thru 6 until resolution.

“Everything is fine from our

end.”

OPS:

Usual Day

1. Open New Tickets2. Make 537 Phone Calls3. Exec P1 Status Update Meeting4. Argue about what a P1 and P2 really is5. Reprioritize P2 Tickets to P16. Reprioritize P3 Tickets to P27. Close Tickets as “Cannot reproduce” or “Duplicate”8. Get Maccy D’s around 10.30pm

What did I care about?

What did I really care about?

P1’sSLA’s

What did the BusinessCare About?

$

P1 = $

Even though the business could never prove it.

How the Business really viewed me.

How L2 & L3 Supportviewed me

How Ops & Partnersviewed me

False Alarms

Site is down

404 Errors

My Search is

Slow

4am Friday - #FFS

We’ve had an alert that the load on one of your staging servers is

critical.

How much time did I waste on false alarms?

Role Hours Per Week Cost Per Week $ Cost Per Year $

Me 20 400 20800

L2 10 200 10400

L3 15 300 15600

Hosting 6 120 6240

Network 6 120 6240

CMS 10 200 10400

Total 55 $1,340 $69,680

Conservative estimates assuming $20/hour

How much revenue did I loose the Business?

No Idea

Why Not?

1. Open New Tickets2. Make 537 Phone Calls3. Exec P1 Status Update Meeting4. Reprioritize P2 Tickets to P15. Reprioritize P3 Tickets to P26. Close Tickets as “Cannot reproduce” or “Duplicate”7. Get Maccy D’s around 10.30pm

Things I Wish I’d Had

1. Automation2. Collaboration3. Better Tooling4. Business Metrics

Things I Wish I’d Done

1. Baseline Where I Started2. Measured My Progress3. Calculated My Impact on Business4. Promoted Success not Problems5. Proved my Value

Present Day

A Simple Search...

50% 10%20%

How much you gonna spend in the Cloud?

Assume $1 per server/hour and 1,000 Servers for the application.

$1.72m/year $860k/year$4.3m/year

* Screenshot from US e-Commerce AppDynamics Customer

Application Response Time

Application Revenue

$0 per min

$38,499 per min

100 ms

8.1 s

Correlate Business Metrics with YOUR Metrics

Automation = ???

Time is Money.

Business people like Money.

Infrastructure Automation

How much time and $do these tools save?

Deployment Automation

Fabric

How much time and $do these tools save?

Log Automation

LogStash

How much time and $do these tools save?

Monitoring

How much time and $do these tools save?

Collaboration = ???Productivity reduces Time.

Time is Money.

Business people like Money.

DevOps Tasks AnnualCost $

AnnualBenefit $

Infrastructure Automation ? ?

Deployment Automation ? ?

Log Automation ? ?

Monitoring ? ?

Collaboration Pride ?

Total X Y

Your DevOps Value $ Y - X$ Y - X

DevOps = Automation &

Collaboration =Time =Money

Tell the Business how much yourDevOps Culture saved them.

THANKS!

Free SaaS Trial at www.appdynamics.com